HT1420 I have lost 1000s of itune files because i left UK and went to Australia used same ITUNES Account details but on a new computor but lost thousands of itunes files can you help me retrieve them please
Hello as ive said i have lost thousands of itunes music files how can i retrieve them i phoned apple store in Bromley in UK and they confirmed i have 1000sands of usic files but cant download them
Theyn will only be where you put them.
You cannot redownload from another country.
Have you failed to maintain a abckup copy of your music?
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hello i am trying to update my phone . i am connecting it to itunes but it is giving error 3194 . can you help me resolve this problem please.
Hi ali hakim,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Cheers,
- Judy -
Artistic filters have disappeared from my CS2. Can you help me retreive them? Thank you very much.
Artistic filters have disappeared from my CS2. Can you help me retreive them? Thank you!
Have you deleted your prefs?
From the Photoshop help files:
Restore all preferences to default settings
Do one of the following:
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.
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I have the following Imac and Iphoto 11 in Finder folder I upgrade the iphoto file and I lost all the latest event files, can you help how to solve the problem? Thank you
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Hello,I have downloaded photos from my ipod touch following the instructions but it doesn't download videos.Can you help please?
doesn't download videos
I seen so many of these post for windows users.
Try my little "trick" (must be running iOS 4.3 or better)
Download the app "Download Manager Lite" (FREE) or "Download Manager" Full ($ 1.99 USD)
After downloading, transfer it to iTunes
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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Click on "Add", find the folder of which your movies are being downloaded. Its much faster than syncing from itunes.
You can do the wi-fi transfer, the best part is that you don't have to be connected to the same wi-fi.
You will get 2 different URLs you need to type on your computer. Type the Web URL not the ftp URL. After that, you should have access to the app, without the need of itunes.
Click on Add, find the folder of where your movies are stored, faster than syncing with iTunes.
HOPE THIS HELPS. -
When migrating to mavericks my photos transferred ok, but my videos clips do not. Can you help me retrieve my videos
Apple doesn’t routinely monitor the discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback -
I'm trying to make a purchase at itunes, but when I finish asking the card data to the message comes into contact support itunes appears, can you help me?
Do exactly what it told you to do.
Contact itunes support -
Hello. Im trying to buy a bible but is show error 1004. Can you help me please?
Hello. Im trying to buy a bible but is show error 1004. Can you help me please?
Try this.
Go to Settings>Safari>Clear History, Cookies and Cache/Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try to make the purchase now. -
hello, I have a "clé usb" with a imovie film in. I want to read it with my mac and with iMovie but it didn't work! Can you help me please
Jeanne, you are going to have to give us some additional information: what kind of files are they, on what computer, using what application, were they made, how was the USB key formatted in the first place?
Do the files not copy to your desktop? -
Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?
Hi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
More details here > iOS: Syncing with iTunes -
I lost my ipod nano,how can you help me on this?
i lost my ipod nano,how can you help me on this?
Unfortunately, there is no way to track or locate it. Report the missing item to your local authorities.
Reporting a lost or stolen Apple product
B-rock -
I keep pressing verify and it not working can you help me out , Thanks Please reply back .
I keep pressing verify and it not working can you help me out , Thanks Please reply back .HELP!
Have you tried logging out of your account on the phone by tapping on your id in Settings > iTunes & App Stores and then logging back in and seeing if that 'refreshes' the account on it ?
If that doesn't work then you can contact iTunes support via this page (these are user-to-user forums, you are not talking to Apple here) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I can not download any files from my e-mail like office files, can you help me
I can not download any files from my e-mail like office files, can you help me
Which Email app are you using?
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Hey ! I was senting a text and my iphone suddendly off. I try to press "home" and "start" and to connect it at itunes but it doesn't work! Can you help me please
Hold HOME and START at the same time until an Apple logo appears. This is called a "reset", and essentially it reboots iOS. You will need to hold for about 10 seconds.
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I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I
How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/
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