HT1420 I have tried several times to pay and download one track as I have done many times before now iTunes keeps on refusing to let me buy blurred lines single keeps on throwing security questions at me why nothing has charged for them to do this
Why nothing has changed let me buy this tune with the same ID and password that I have used to purchase other tracks with no problems,
We are fellow users here on these forums, you're not talking to iTunes Support. The questions should only be asked on the first purchase on a new computer or device, but other people have also posted recently about them being asked when it isn't. If you are being asked them then you will need to answer them before you can purchase.
If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570
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MahendraIs this question related to Dashboards or webi ?
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I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?
tankyoo
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This has never been a problem before, but when I insert a CD, iTunes does not ask me if i want to import the songs. It will not play the CD and ejects it. I have tried several different CDs and cannot import or play any of them. I can play songs that are already in my library Suecq5
Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc, or a shot of compressed air but chances are good that your optical drive has failed. You can either replace it or buy an inexpensive external unit (but not Apple's as it won't work on macs with a built in drive working or not). -
How do I request a song to be put on ITunes to buy. I have tried all the 'support' places and can't find a place to do this. I saw one once before but can't find it now.
http://www.apple.com/feedback/itunes.html
Regards. -
I am using Windows 7 Professional, and have tried all of the recommended troubleshooting tips for this problem. I do not have the new version of Firefox installed because it had all kinds of problems so I went back to the version I had--I believe it was 3.6.24. Since then, I have not been able to set a home page. Any help out there? Thank You!
Try to drag the tab or the website's favicon on the Home button if you currently drag selected text.
If it doesn't work with dragging the icon then copy the URL to the clipboard and paste it via the Options window in the home page field.
*Tools > Options > General > Startup: Home page
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
Other info....My OS is windows Vista. I can give you full spec of PC, however not sure that will help here. The desk top icon that appears after downloading Firefox 5 appears to be dead when i double click it. I do not get an egg timer or anything. I have tried to access this through programme files but it does the same.
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I removed Version 4. I had trouble getting Norton on the toolbar and it will not support the Yahoo toolbar with many of my bookmarks. I down graded and now it open a new window with each website...I am not use to this clutter since I quit using IE in favor of you
Right click any tab and choose "Bookmark All Tabs".
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I am trying to update my iphone 5 to the newest version (7.4) but it says I do not have enough space on my computer to update, though I have 8GB. Shouldbnt this be more than enough space? I have tried every trouble shooting option and get the same pop up-
Have you tried doing an over the air update on the iPhone instead?
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PURCHASE PROGRAM
When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month.
Does not this offer?
Micke at RaaSome general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-verify email https://forums.adobe.com/thread/1446019 -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.
The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update. -
Hi, I just recently burned one of my personal CD's onto my itunes so I could sync it to my ipod touch. After the CD was done burning, I dragged the music over to the ipod so it could sync, but nothing happened. I have tried several times and even with other music and none of my music will sync onto my ipod. Can somebody please help me with this?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
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