HT1420 I'm currently in Afghanistan. I've recently purchased an I touch and I'm having problems downloading or purchasing music. I placed my credit card information in several times going back to where I began and it states to contact Apple technical su

Hello I was just asked to change my ID but not the password and tried to use the new ID with the old passwor and it's not working. I just need a little help.

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

Similar Messages

TS1646 I have tried to update my credit card information but each time it says contact support- It is showing a balence and I am trying to putmy new card number in

I am trying to update my new credit card number but each time it says contact support. Also I am showing a balence and can't pay it because the system wont take my new cc number

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT204088 I cant download my purchased music because of my credit card that I dont have anymore and they say I owe like almost $40.00,also my account says I have $25.00 from a itunes gift card that I cant seem to use,my question is why wont they take the $

I need help ok my itunes account is saying I owe them like $39.36 or something,anyways I dont have any credit cards because of some fraud with my name so at the moment I dont have billing information and I dont know what to do about this? Also It shows that I have a $25.00 dollar balance on my account and I cant seem to spend the $$. Now why cant itunes take the $25.00 off what I owe and then cancel out the remaining balance so I can download the music that I have paid for in full???

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

TS1702 I try to install free apps only from App Store and they wount install nor update says a problem with a previous purchase says all my prepaid credit card info but pop up comes back when I enter info is correct What's this problem?Can someone help?

This is a question,The pop up says there's a billing issue with one of my purchases of apps that all where free to download I can't update also any of the very few free Apps I have

Bigbenfromny wrote:
...The pop up says there's a billing issue with one of my purchases ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1702 i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

When I try to upload a movie from I movie with the new iOS 7 it says sign in to YouTube when I do the screen goes back to where are started and it says to sign in again. Any suggestions?

When I try to upload a movie from I movie with the new iOS 7 it says sign in to YouTube when I do the screen goes back to where are started and it says to sign in again. Any suggestions?

Google seems to change their login security occasionally, and apps that assume it will work a particular way get left out in the cold till they are updated, since the login process is hard-coded into the app.
Here is the automated e-mail I received today from Google when tried to upload a movie using iMovie.
We recently blocked a sign-in attempt to your Google Account [REDACTED].
Sign in attempt details
REDACTED
If this wasn't you
Please review your Account Activity page at https://security.google.com/settings/security/activity to see if anything looks suspicious. Whoever tried to sign in to your account knows your password; we recommend that you change it right away.
If this was you
You can switch to an app made by Google such as Gmail to access your account (recommended) or change your settings at https://www.google.com/settings/security/lesssecureapps so that your account is no longer protected by modern security standards.
To learn more, see https://support.google.com/accounts/answer/6010255.

HT1918 Somehow the country associated with my account was changed to China. I did not make this change and now the system will not let me update either my credit card information or the country back to the United States. Help!!!

Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!

This exact thing has happened to me. Did you get it resolved? If so, how??

I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

Hi ...
If you have anti virus software installed, you need to disable that in order to download apps.
Apple's policy clearly states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
edited by: cs

I bought my ipad in us, and has been using a purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA. I tried

I bought my ipad in us, and has been using a pre paid card in purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA.
I tried to change my country but a message says i have a store credit balance and must spend it before changing store. But how i can spend it i only have 8 cents left?
So how will i be able to purchase applications if i am in bahrain?

You can try again after a few hours after waiting and you still get the same error, you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action

HT4528 I have two iTunes account. Is there a way of merging the two accounts. The original account was created several years ago prior to purchase of an iphone. How and where do I go to check my credit card information?

I created an iTunes ago several years ago under this email: At this time I did not own an Apple product. All songs purchased and downloaded were in my lap top.
When I purchased my first iPhone...another iTunes account was created under the iPhone ID:
There is NO ONE that can help or assist me. IF instructed properly and correctly...I can maneuver thru my systems. I would like to combine the two accounts. Is this possible? There is NO logical reason to have 2 accounts out there...
I am upgrading to the iPhone 5s on the 20th of this month...Can someone please help me move all information?
Also, I need to know how to check/review the credit card information in my iTunes account in my current iPhone 5. Not able to make purchases....AND there is cash in my account.
Not difficult questions...just need someone to take the time to help me.
Thank you.
Diana Macias
Sincerely,
Diana
<Personal Information Edited by Host>

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

HT1386 I am having problems downloading my music from my PC to my iphone 5s. I have i-tunes on my PC which I also have a different apple ID than what is on my iphone. I tried once to sync and download but do not know where it went. Please help

I am having problems downloading my music library from my PC to my iphone. I have different apple id's for i-tunes and iphone5s. I did connect iphone to PC via USB and was able to sync and download, but do not know where it downloaded to. I looked under my music on iphone and nothing there.

You have Sync Music selected under the Music tab or selection for your iPhone sync preferences with iTunes on your PC?

HT1918 I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the PayPal part of payment.

I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the payment that was associated with my PayPal account? I am not sure what that paid for? I am trying to process updates on my IPhone & IPad for apps. I have already downloaded.

Hi Xellana, and a warm welcome to the forums!
I'm looking for information and pricing on possibly upgrading the processor from the PowerPC to Intel.
While anything is possible if you had enough money... NOPE, you can't change the CPUs to Intel, nor can you get any faster PPC upgrades for it. It'd be far cheaper to buy a new IntelMac than to replace everything inside the G5, and I mean just about everything, then figure out how to machine the case & such to mount Intel Logic Board, Graphic Card & such.
Sorry.

HT1752 I recently purchased an old iMac G3 Macintosh. I was wondering, is there a way where I can update it without using an external disc? I've seen the newer Apple products with the dock, if I update my iMac G3, will it have that, and if so, how can I d

I recently purchased an old iMac G3 Macintosh. I was wondering, is there a way where I can update it without using an external disc? I've seen the newer Apple products with the dock, if I update my iMac G3, will it have that, and if so, how can I do that?

I was wondering, is there a way where I can update it without using an external disc?
If you mean the iMac does not have an internal optical drive capable of reading DVDs, the only option requires another Mac with a DVD-capable drive and FireWire ports. Your iMac G3 will also require FireWire ports. Not all G3 iMacs have Firewire. FW started with the Summer 2000 models with 400mHz and faster processors.
With FireWire, you can use FireWire Target Disk mode to install from a retail OS install DVD in another Mac. If you supplemental info info tells us if you have another Mac with a DVD reader and the FW ports, we can walk you through the process.
If the iMac has a tray-loading drive, I'd forget it. They are very limited not only in the OS max (10.3.9) but also in RAM capability. Starting with the slot-loading iMac G3s, the max RAM increased to 1 GB (2 X 512MB modlules). Tiger likes 1GB RAM.
Understand that pre-Intel Macs are getting harder to use. Even with 10.4.11, your choice of browsers is limited (TenFourFox is the most viable option) and the G3s rudimentary video hardware means web browsing will be choppy at best.
If you are in the USA, you can try calling the Apple Store (1-800-MY-APPLE) for an OS disk. As recently as Jan 20, someone posted here that they were able to buy Tiger by calling. It was not clear whether the disks were replacement system install/restore disks or full retail install, but it's a free call.
When you do "About this Mac" to check teh OS verion, also look at the processor speed and tell us what that says. That can help with recommendations for an upgrade path.

I just finished creating my Apple ID yesterday and I filled in some of the credit card information but then I did something and I'm having a hard time filling it again because we're it says choose your state it won't let me contiun

I just finished creating a Apple ID yesterday and I filled out some of the credit card information and then I pressed something so I didn't finish and today I went to finish filling it out but were it says choose your country it won't let me continue what do I do

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts It goes back to waiting

I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts. It goes back to waiting

https://discussions.apple.com/message/19584729#19584729

HT1420 I'm currently in Afghanistan. I've recently purchased an I touch and I'm having problems downloading or purchasing music. I placed my credit card information in several times going back to where I began and it states to contact Apple technical su

Similar Messages

Maybe you are looking for