HT1420 i need to reauthorize a computer that no longer works. i understand that in order to do this i need to deauthorize all computers using iTunes. will i lose my library when i try and authorize a new computer ?

i need to de-authorize a computor that no longer works. i undersatnd that i need to de-authroize all computors associated with this acount and then authrorize each computor that i want. question : will i lose my music libary??

No, you won't lose anything. De-authorising only means not allowing a computer to play purchased content but it won't delete the file.

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HT1420 I need to deauthorize all computers but itunes gives me the response that i cannot deauthorize all until October 22, 2012? i do not believe i should have to wait

I need to deauthorize all computers but itunes gives me the response that i cannot deauthorize all until October 22, 2012? i do not believe i should have to wait

Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Explain to them why you feel you should not have to wait. iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420

When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

Hello Alark26,
Thanks for using Apple Support Communities.
If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
Note: The hosts file may be blocking the iTunes Store.
Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Learn more
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Can't connect to the iTunes Store - Apple Support
Take care,
Alex H.

When I try and purchase a new app or game, it brings up my old Apple id

I changed my Apple ID/email address but when I try and purchase a new app or game and then enter my password it brings up my old Apple id and says I havean invalid password
<Re-Titled By Host>

If this is on an iOS device then log out of your account by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of your account so as to 'refresh' the account on it. If you are using the same account for iCloud then you may need to do similar for that : Settings > iCloud > Sign Out (or Delete Account depending upon the iOS version) and then log back in
If on your computer's iTunes then try logging via the Store > Sign Out menu option and then log bak in.

I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account.

I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account. I dont know how to fix this. Anybody help?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

My iTunes shuts down at step 5 when I try to sync my new iPhone 6

My iTunes shuts down at step 5 when I try to sync my new iPhone 6. When I sync my iPhone 5 it has no problem at all. I reinstalled iTunes and it is still doing the same thing. My iPhone 6 is new out of the box today. iTunes is fine as long as I don't sync the iPhone 6. All my apps are current. Any suggestions?

I had a similar problem with my iPod backing up.
Report that here:
https://www.apple.com/feedback/itunesapp.html

Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?

Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?

Hi jsi3918,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jeremy

Will I lose my library when I remove Itunes to install the new program

Will I lose my library when I delete the old version of ITunes to install the new program ?

No, though you should back up your library anyway. See this User Tip for a backup strategy.
You don't need to uninstall your current copy of iTunes to upgrade to a new build.
tt2

HT1206 I need to deauthorize all computers

I need to deauthorize all computers from my account but i canot befoe 8 nov
i need it now
thank you

These are user-to-user forums, if you don't have access to the computers then you can try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1751 This was extremely helpful, however, all the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?

All the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?
My original library exists on my old computer, so I could still transfer it. Any suggestions are welcome and appreciated - thank you!

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT1420 I need to deauthorize a stolen ipod. Will I need to deauthorize everything then re-establish the remaining devices again?

I need to deauthorize a stolen ipod. Will I need to deauthorize everything then re-establish the remaining devices again?

Why would they care??
Maybe to stop somebody from downloading a movie with a junk account, and distributing it on the net with the authorization information so it could be passed though thousands of computers in a week or two?
And more to the point, why don’t they just give you a list of the computers and let me deauthorize the specific ones you need.
Let's say I saw you log into your account, or just managed to hack your information somehow. I could have all kinds of fun driving you crazy by deauthorizing your computer remotely, then you'd authorize it, and I'd deauthorize it again... hence you can only deuthorize computers individually to which you have physical access.
Note that it is in Apple's interest to make it as easy as possible for you to spend money buying things from them. Likely it is the media companies who have told Apple that if they want to be able to sell their movies they have to use certain restrictions.

My itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?my itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?

My itunes store home page opens just fine and i can search music and evrything but when i press the "redeem" button it will begin to load then stop and go completely blank. what should i do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

Apps on old Apple ID. Can't access email but will I lose my pics if delete iPhoto and rebuy on new id?

When I bought my iMac, the Apple store helped me set it up (move everything from my p.c. to the Mac. To set up iPhoto, I used my original Apple ID which is now unusable due to changing my email address. I kept the password the same so I could always get into it but it won't work now.
Most of the apps I bought on my original apple id I have deleted since I cannot update them. Now that I have to update iPhoto and can't, I am worried. If I delete iPhoto to buy again on my 5 year old "new" Apple ID, will I lose all my pictures, videos, etc?
What is the work around for this? Losing my pictures is not an option but if I cannot use iPhoto due to upgrading to Yosemite, then what?
Thank you in advance for any help you can provide.

First, try the new password. If you didn't sign out of iCloud prior to changing the primary email address of your Apple ID, this is what can cause this problem.
Also, read this: If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

Why does it open all pages that I have in the tray when I try and open a new one? Sort of flustrating. I must have done something wrong because it did not do that in the past. Thanks for any help in correcting the problem. in English

I keep about 5 pages open at all times in the tray and when I open a new page all open with the new one on the top of the stack. My computer did not do that in the past. What did I do and how do I correct the problem? Any help would be appreciated.

You may submit feedback directly to the Advocacy team through the following page:
* [https://input.mozilla.org/feedback/ Submit your Feedback]
The [https://wiki.mozilla.org/Advocacy User Advocacy] team reviews all feedback and reports on the findings to the product teams and relevant parties, helping to influence and shape our products.

How come when i try and download the new version it cant delete the old one?

it also tells me that to contact my techincal support

New version of what? Please ask in the forum appropriate to whatever program it is you are having trouble with.

HT1420 i need to reauthorize a computer that no longer works. i understand that in order to do this i need to deauthorize all computers using iTunes. will i lose my library when i try and authorize a new computer ?

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