HT1420 i payed for an album and it never downloaded but i got charged

i payed for an album and it never downloaded but i got charged

Okay, go to your purchase history and download the content.

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HT204370 i purchased the movie THE GREY and it never downloaded but i was charged. how do i get my purchased movie, sense its paid for?

i purchased the movie THE GREY and it never downloaded but i was charged. how do i get my purchased movie, sense its paid for?

Store>Check for Available Downloads
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I ve brought apps on the comp for my ipad and they successfully downloaded but they wont sync to the ipad, any ideas?

I ve brought apps on the comp for my ipad and they successfully downloaded onto itunes but now they wont sync to the ipad... Any ideas? Im lost and annoyed... :/

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)
If it comes back, try deleting a different app or two temporarily to see if it'll complete the download. Then you can delete it.

What do i do if i paid for a movie and it never downloaded?

I bought a movie on itunes, and it never downloaded to my itunes account but they took my money...what do i do?

See How to report a problem with your iTunes Store purchase: http://support.apple.com/kb/HT1933

HT1725 I tried downloading a movie and it never downloaded but took the money?

I paid for 2 movies the movies did not download but the money was taken off :(:(!!HELP!!!

Hey Mirren12,
You can attempt to re-download your purchases from your purchase history. See the following article for more information:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you continue to have issues, please feel free to report a problem with your purchase(s):
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

When logging on it says critical update install as soon s possable .I have tried for 3 weeks and it never downloads.

Have not been able to upgrade the critical update that appears when I boot up

delete the app on itunes (on PC) then download it again.

Ordered pacquiao/mayweather and it never worked, but was still charged

I attempted to order pacquiao/mayweather months ago. When it came time for the fight, no picture, no sound, nothing would load. After numerous restarts, I attempted to call Comcast or speak to chat with an agent. After an hour of nothing but busy signals on the phone and no one available to chat, my party decided to leave our apartment to view the fight elsewhere. I returned home at midnight that night and there was still nothing being broadcasted. I live chatted with an agent the next day who stated that I would not be charged. And yet here we are 5 live chats, a couple phone calls and two months later and the charge sitll appears on my bill, because I was not able to get through on the phone the night of the fight. I personally think it is nonsense that I am being charged for a fight I was not able to view. I do not think it is unreasonable to want this charge taken off of my bill. I am about to cancel my Comcast subscription if this is not resolved.

Hello kyleencinas,
I can get that charge removed for you. You'll see that taken off on your next billing statement.
Thank You

I pre-ordered a movie and it never downloaded? Now it says I never bought it but it defiantly charged me for it.

I pre-ordered Wreck it Ralph. Got charged for it. And it never downloaded AND now it says I never bought it.

Post in the iTunes forum or better yet call Apple iTunes customer Relations.

I payed for an album with 32 songs and only got 16

I payed for an album with 32 songs and only got 16 please help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT2736 Is it possible to pay for an album half by voucher and other half by card?

Is it possible to pay for an album half by voucher and other half by card?

You should be able to - if you don't have enough balance on your account then the remainder will be taken from your credit card.

Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I wen

Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?

Sync with the same computer iTunes that you normally sync with.

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!

Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update.

ITunes account to pay for gift apps and Apple Store items

Is there a reason why i cannot use my iTunes account funds to pay for gifted apps and Apple Store items?
it only make sense.

You can use your iTunes Store balance to purchase from the Mac App Store, but not from the Apple Online Store.
From http://support.apple.com/kb/HT4463, "Note: If you have an existing credit balance on your iTunes Store account, that balance will be shared across the iTunes Store and Mac App Store."

I pay for upgrading ifindyou and it doesn't work!!!! it clearly says that it tracks only your mobile in the lite version, after you ask the upgrade for all the mobile... can we call this a fraud????

i pay for upgrading ifindyou and it doesn't work!!!! it clearly says that it tracks only your mobile in the lite version, after you ask the upgrade for all the mobile... can we call this a fraud????

Hi,
"A day after the name change became official my built in skydrive app stopped working"
Did you point that SkyDrive changed to OneDrive?
Did you move your OneDrive to another location or change its name?
Please login OneDrive with web-based to check if you could access it successfully.
Please refer to the following article to try the troubleshooter and check the service status:
SkyDrive: FAQ
http://windows.microsoft.com/en-in/windows-8/skydrive-app-faq
Karen Hu
TechNet Community Support

HT1420 i payed for an album and it never downloaded but i got charged

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