HT1420 it says i have 5 computers authorized cant i just delete one
it only lets me melete all 5
If you've got 5 computers authorised for the account in question, and you need to free up authorizations, I'd do a "Deauthorize All" from one of the computers you have access to, and then reauthorize the computers you have access to.
For instructions, see the following document:
iTunes Store: About authorization and deauthorization
Similar Messages
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iTunes is really annoying me now!
Trying to watch a movie from my MacBook via Apple TV, like I have done many times recently.
Now iTunes is saying it's not authorized and I cant authorize it as I have 5 computers authorized already???
I checked, I only had 4 anyway, but deleted them to be safe.... STILL SAYS I HAVE 5!!!
Someone must have solved this before, can you help me???Oh, I have no idea what HT1420 means either, I didn't type that!
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ITunes says I have 2 computers authorized but I really have 3
iTunes says I have 2 computers authorized (iPod Touch and MacBook Pro). However, until recently, I had 3 computers authorized but my iMac mysteriously disappeared from the list a few days ago. When I try to authorize my iMac, iTune says it's already authorized. Why did my iMac computer disappear from the list and how do I get it back on the list so I can continue to update Apps, etc, on my iMac?
Even though my iMac wasn't appearing in the authorized computer list, I tried to de-authorize it and this evening it worked. It actually de-authorized the computer. Yesterday I tried this same step and iTunes didn't allow me to de-authorize. After I de-authorized, I authorized the iMac. However, the iMac still wasn't appearing in the authorized computer list. I logged out of iTunes.
As a last resort, I decided to play a t.v. movie I had purchased on this computer using my one an only iTunes account. After I played a couple of minutes of the movie, I stopped it and logged into my iTunes account.
Hurray, finally my iMac is appearing in the authorized computer list and I'm able to update my purchased apps on my iMac. -
I just bought a new Macbook Pro and Itunes is not letting me authorize it for use because I have 5 computers authorized including old iphones I no longer have and an old computer that is broken. How do I deauthorize computers I no longer have?
If you've got 5 computers authorised for the account in question, and you need to free up authorizations, I'd do a "Deauthorize All" from one of the computers you have access to, and then reauthorize the computers you have access to.
For instructions, see the following document:
iTunes Store: About authorization and deauthorization -
I tried to authorize a new computer with Windows 8 for my iTunes acct. Per iTunes Help, there is an "authorize computer" prompt in the menu selection on iTunes store website. I can find no such listing. I have two computers linked to my account so I know that adding another one would be ok. Any suggestions?
Press the Alt and S keys and choose Authorize this Computer.
(77483) -
I have itunes on my computer in my main user account. I want ot have the same itunes on the other user account on my computer - under the apple account info- it says that I already have 2 computers authorized - how do I find out which 2 they are talking about? the only button nearlby is one that says to 'deauthorize all' etc.... thanks,. I have a pc.
You can only deauthorize all your itunes computers once a year, so I would avoid clicking that at the moment. Log onto the 2nd user, and open itunes. Go to Store> Authorize This computer.
As an alternative, you could point the 2nd user itunes library to the primary itunes folder. So both users would use the same itunes folder. You can do this by holding shift, clicking itunes icon. There should be an option to browse for an existing library. Locate the main computers itunes folder. (Most likely under: C:\Users\*Account name*\Music where *Account name* would be your main user accounts name.
Good luck! -
I have one computer authorized to connect with my ipad and ipod. I would like to authorize my husband's computer to enable home sharing, but keep getting the error that I have five computers authorized. Not sure how this is possible. I'm tempted to try to deauthorize all computers and start over, but fear that this may create new problems. Any ideas on where the issue is?
thanks -
DebHi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari -
I only have 3 computers authorized and im trying to authorize this one, but when I try to, it says i already have 5 computers authorized. Help?
Deauthorize all then authorize the active computers.
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My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize new Laptop?
You can only deauthorize everything to do that. Click on Account under Quick Links. You can deauthorize all five there. But you can only do this once a year.
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I have 5 computers authorized on my account and I would like to deauthorize all of them. When I try it tells me I cannot do so until January 2016. Is there a way around this? I no longer have access to the computers that are authorized.
Did you recently deauthorize a bunch of computers? You can only deauthorize all once year.
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
You will have to contact Apple and request they remove the lock on a reset. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
Ok so i have a new computer and i want all of my songs on it. problem is, i have 2,000 songs on my old computer and i really dont wanna waste a bunch of time downloading them back so i was gonna use homesharing on itunes. another problem is i already have 5 computers authorized for my account. i really cant think of the 5 computers i used to authorize my account besides my old computer, my friend's, and my old laptop. My old laptop is BROKEN so i can't go on itunes to deauthorize it!!! what do i do?! i really can't remember the other 2 computers i used to authorize my account! help me please thanks
Hi songmii,
go into view your account(Store->View Account)
in that screen after you type in your password go to where it says authorizations and to the right you should see, deauthorize all, click that.
after that you just need to authorize the computers you are currently using(Store->Authorize this computer)
that should do it
When I'm saying Store, I mean at the top menu where it says File-Edit-View-Control-Store
hope that helps,
Dane -
ITunes store says I have 5 computers listed, this is wrong. How do I fix this?
iTunes says I have 5 computers listed, this is wrong. It is only this computer. Every time this computer hw was fixed, it added another computer. In a day or so, I'll have a new computer and will have a problem cause iTunes store says I have 5 computers already. AAAaaaacccckkk! How do I get this fixed?
Hi,
If you only have One Computer you can easily Deauthorise the Mysterious Five and just Authorise the one you have...
See Here:
http://support.apple.com/kb/HT1420
Cheers, -
Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?
Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/). -
I have 5 computers authorized to use my iTunes. 2 of those computers do not exist and have had their hard drives destroyed. How do I remove those computer from my iTunes account?
Begin by opening the iTunes program and going to the iTunes Store via the iTunes Store button in the top right.
Once you're at the iTunes Store, click on the Sign In button at the top left corner (if you're not signed in) or on your account name in the same location (if you're already signed in).
This will bring you to your iTunes account. In the top box, you'll see a section labelled Computer Authorizations towards the bottom. Next to it is a button that reads Deauthorize All. Click it.
A window will pop up asking you to confirm that this is what you want to do. Continue.
In just a few seconds, all 5 computers on your account will be deauthorized.
Now, re-authorize just the computers that you still use and you'll be all set. -
I currently have 5 computers authorized but 2 of them I no longer own. How can I deauthorize only those 2 computers?
You cannot deauthorie a computer without access to that computer.
You can deauthorize all, then authorize the active computers.
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