HT1420 My computer has just been rebuilt again as OS was damaged. Says I have 5. Not true
I have had to redo my OS several times on this computer. I have an iPhone 3, an HP laptop, and an iPad. They claim I have 5 computers. To me. only my tower is a proper iTunes computer and it is attached to speakers. I am 76 and I won't live long enough to sort thru apple help folders. How do I get thru to actual people at Apple? I have Win 8 64
READ the article from which the rant was posted and follow the instructions to deauthorize all. Then authorize the computers that actually exist.
Similar Messages
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My iphone 4S wont allow me to restore a bckup of icloud it has just rebooted the os and for over 24 hours i have been trying to fix it i use this phone for my job so i need help. when i try to restore it says "Your iphone could not be activated becuase the activation server is unavailable, If the problom presests goto apple.com/support" It has done this for 27 hours now PLEASE HELP!!!!!!!!!
- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
- Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store. -
This computer has previously been synced with an iPhone or other iOS.
I have just upgraded my iPhone 4 with the recent upgrade to 5.0.1 - I get the response "This computer has previously been synced with an iPhone or other iOS". I then get two options: 1) Set up as new iPhone, or 2) Restore from Back Up. So I restore the device - but it returns to the page that says "SET UP iPHONE, and gives me the 2 options again - set up new phone or restore. It will not sync my purchased apps onto the iPhone - my iPhone only shows bookmarkes saved.
When plugged into iTunes, it shows on the far left as my device plugged in, yet if I go to "FILE" - in the drop down menu, it shows "sync iPod" or "transfer purchases for iPod" but not iPhone... and its shaded grey. iTunes is up to date, and the phone is not jail broken. iTunes still has all my apps stored there - but they will not sync to my phone.
I have also rebooted my iPhone by holding the HOME and POWER button down, then releasing the power button. Nothing seems to work.
Any help would be greatly appreciated!Try setting it up as a new phone. There is probably something wrong with the existing backup.
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My daughter's iPhone 3gs has just been replaced by Apple. When she tried to restore her backup files she was told to upgrade to itunes 10, but she can't because her Macbook is too old to run it. What do we need to do to get all her stuff onto the new phone?
Here's what I'd do, go back to the Apple store, take the phone & computer. Ask the geniuses how to fix this since they replaced the phone. You never know, they may just update the computer for free...its happened before...can't gurantee it will happen for you, but worth a try.
Otherwise, you're looking at purchasing a retail copy of Leopard, however if her computer can handle Snow Leopard you can purchase the $29 upgrade disk & install a full copy of SL. -
Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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H. My iMac has just been stolen and I can't remember if icloud was activated. Is there any way of telling?
Welcome to Apple Support Communities
On a computer, go to http://www.icloud.com and log in with your Apple ID. If it lets you log in, you enabled iCloud. Then, choose Find my iPhone and check that your computer shows up. If so, Find my Mac is enabled and you can track the Mac if it's connected by Wi-Fi -
How do I remove server os and install normal os? The computer has never been used as a server. I only purchased the server version because of two internal hard drives.
If you want to just disable the Server aspect, this should work for both Lion and Mountain Lion...
http://support.apple.com/kb/HT4827
If you want to completely start over, backup your /Users and /Applications directories and re-install the client OS. -
My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?
The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS. -
My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we do this with he same email address
Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter. Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use.
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Mac crashed. I got a new hard drive. I reinstalled Lightroom. Fortunately ircats are stored on an external drive. How do I import all of the old catalogues from external drive into a new LR catalogue. I have done it before. It has just been many years and I can't recall how.
If you had stored your catalog files on an external drive, then all you have to do is double-click on them to open them and use them.
Or you could move them to the internal drive and double-click on them once the move is completed.
To create a single catalog file from multiple ones, you could use File->Import from Another Catalog -
The problem that have started when I was going to sync my iPhone 4 with current iTunes running on 64bit Windows 7.
I started iTunes and plugged in my iPhone.
All looked good and the iPhone came up as the device as it should have.
Next I wanted to transfer purchases prior to syncing so I started the Transfer Purchases process.
iTunes stopped working during the Transfer Purchases process
Now when I plug in my iPhone iTunes takes me to the “setup your iPhone” screen and displays “This computer has previously been synced with an iPhone or another iOS device” and only allows me to restore and old backup or setup as new.
Obviously some files were not closed properly when iTunes crashed during the transfer purchases process, how can I cleanup iTunes so that it will allow me to backup and sync my phone.
I am a software developer and am sure that a fix is not in the menu options What I am saying is that I can easily remove or edit corrupt files to get it working.
Thanks, MikeThe error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS. -
This computer has previously been synced with an iphone
I've got an iphone 3g & everytime I connect it to my computer it says "this computer has previously been synced with an iphone". It then says set up as a new phone or restore from the back up of iphone. This is the only iphone I've had & I've always used the same computer to sync etc. Can anyone tell me what I need to do to get it to stop asking me to restore or set up as a new phone. I've tried doing both of these several times & I still get this screen coming up. I've also uninstalled & reinstalled itunes to see if it would help but it hasn't. I would appreciate any help anyone can give me.
Try this:
1. First, disable auto-sync when an iPod/iPhone is connected under iTunes>Preferences>Devices(under the edit menu if using Windows).
2. On that same device pane, highlight and delete any and all backups listed.
3. Connect your phone, iTunes running, and re-name your phone in the left device pane:
http://support.apple.com/kb/ht3965
4. Then, right-click your phone in the left device pane & select "Backup". When finished sync your phone.
See if doing this fixes things. -
My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?
Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
Mario -
Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now?
Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now, it has important notes and photos?
Change all your passwords. Notify your carrier and the police of the theft. Check to see if your homeowners or renters insurance may cover some of the cost of replacing it.
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Hi all my ipod touch has just been stolen, is there any way to stop the person using it by signing into my itunes account. I had not yet downloaded the 'find my ipod' app.
No.
Sorry.
Report it to the police and change your passwords
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