HT1420 my itunes stops working before I can get into it

I cannot access itunes on computer because it keeps crashing and saying itunes stopped working

Me too. Every since I put this so called upgrade on it is so slow. It crashes all the time. It does not work correctly with match. I been waiting three days now for match to work on one song and still nothing. Apple better sort these problems out soon.

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Whilst downloading new version 11.1.4.62 yesterday Itunes stopped working and I now get an error message MSVCR80.d11 was not found. I have uninstalled I tunes and reinstalled it and Ihave also taken the recommned patch to recover the MSVCR problem.

I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
It didn't!
I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
Where next?

Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.

My itunes stopped working. How can I fix this ?

Please Help

Hello DelCynthia,
Thanks for the question. I have included two separate articles about troubleshooting unresponsiveness with iTunes based on your operating system:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

HT2305 when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it

when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\

I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.

I can't subscribe to Match on Win 7 with iTunes 10.6.3.25. When Apple ID auth window comes up iTunes crashes with "iTunes stopped working" and iTunes closes.

On Windows 7 with iTunes 10.6.3.25 I cannot subscribe to iTunes Match. In iTunes I click on iTunes Match in the left pane then click the "Subscribe for $25 a year" button. A window that looks like I am going to be asked to login using my Apple ID and password starts to come up but then an error occurs and I get a window that says "iTunes stopped working" then iTunes closes. What can I do ?

I've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...)

All of a sudden my iTunes stopped working, and I get the following error messages: 1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem and 2. iTunes was not installed correct

All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
Thanks

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192)

Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.

All you have to do is connect your new iPod to the computer that has the library for your old iPod.
When iTunes comes up, click on your new iPod under Devices.
At the top of the Summary Page click Music.
Click Synch Music.
Do the same thing for Photos, Apps, Movies and so on...
Now just synch the iPod.

I can't search a song or an artist. i get an error R6025/pure virtual function call. then itunes stops working. PLEASE HELP

I can't search a song or an artist without getting an error R6025 - pure virtual function call. Then itunes stops working. How do I fix it? PLEASE HELP

I have had numerous issues with Itunes 64 bit 11.1.38 (and other previous versions) locking up and crashing upon start with "Itunes has stopped working" or "R6027 pure virtual function call". I have researched the answers around the forums as well as having tried some extensive and repetitious troubleshooting myself and thought I'd list them here... in order of troubleshooting...
1. Install all Windows updates and reboot. This seems to clear issues from time-to-time... I suspect Itunes expects the latest-and-greatest as far as Windows is concerned.. see if this clears your issue.
2. Uninstall all Itunes and Apple products & reboot, remove their directories, remove lingering Itunes registry entries, reboot again, reinstall using "RUN AS ADMINISTRATOR" to install the Itunes executable. See if this allows Itunes to stabilize. Pelase be sure to use the following guide from Apple as far as removing the apps and directories are concerned...
http://support.apple.com/kb/ht1923
3. Remove the contents of the "iphone photo cache" (or other related product photo cache) directory.
4. Try editing the shortcut properties and configure the shortcut (for all users) to run as Administrator.
5. Try editing the shortcut and configure it to run in Compatibility Mode for Windows 7 (for all users).
6. a.Try using MSCONFIG to locate a potential conflicting application or service using the following...
http://support.apple.com/kb/ht2292
or
6. b. Remove the last recent software application(s) you may have installed... in my case removing GREENSHOT http://getgreenshot.org/ stopped my Itunes from crashing on startup and it stabilized after
driving my nuts for weeks.
Message was edited by: DaCheeze

TS1717 I can play audio files in iTunes but I can't play downloaded tv shows or movies. Everytime I attempt to play them, iTunes stops working and closes.

I can play audio files in iTunes but I can't play downloaded tv shows or movies. Everytime I try to play them, iTunes stops working and closes. Any information will help.

Is QuickTime installed? If not it might help to install it.
If so is Direct3D Video Acceleration enabled? If so it might help to disable.
tt2

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

Hi thanks for the encouragement. It's not that the severs are "swamped", iOS 7 has been successfully installed.
I can't access the apps list in iTunes because it *****
down. Its pretty frustrating because many of my apps require me to manually transfer files into iTunes first to view
them. Not sure if the servers being swamped is an issue for me, unless they release a bug fix through another version of iTunes.
Has anyone else had this problem? My iPad is pretty useless unless I can access my app list in iTunes....

Help please! can't import CDs, Itunes stops working and shuts down:(

Hi All, Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately. What do I need to do? I read the discussions but couldn't find an answer, most questions were about burning a CD so your help will be highly appreciated...many thanks indeed

Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately.
First we need to check your precise version number, elektra. In iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen.
Do you see *iTunes 10.1.0.54* ? If so, we need to update you to version 10.1.0.56 . It probably wont appear for you in Apple Software Update if you already have a 10.1.0.54 already installed, so you'll need to download the installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

HT6001 itunes stopped working, and I am unable to download itunes wind 7 64 bit? can anybody help?

itunes stopped working, and I am unable to download itunes to my pc, windows 7 64 bit when I plug my i5phone to my pc it will not sync ?

Do you get an error message when you try to download iTunes? If so, what does it say? (Precise text, please.)

Itunes stops working in windows 8.1

When I access itunes in windows 8.1, and try to enter the store. Itunes stops working message appears and crashes itunes.
I have tried uninstalling and reinstalling - not fixed.
I have ried to repair - not fixed.
tried all the discussion group suggestions - not fixed
Is this the return of MAC vs. PC wars of 1984

i've found something http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.ht ml
1. Model compatibility
- Ideapad can only support the current preloaded hardware and software configuration. Therefore, depending on a specific configuration, it might not be recommended to upgrade your computer. That is because some hardware issues cannot be resolved currently.
It is not recommended to upgrade the following models to Windows® 8.1 because some VGA related issues cannot be solved by the vendor, currently.
U310, U410, U510, U410 Touch, U310 Touch;
Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585;
S300, S400, S400u, S400 Touch, S405, S206, G485, G585, N480
I should have read this before updating lol .... i hate my self right now lol

ITunes stops working. The message says iTunes has stopped working due a problem to the program. How do I find a solution?

iTunes stops working. The message says iTunes has stopped working due a problem to the program. How do I find a solution?

Hey there Warrior41,
it sounds like you are unable to use iTunes because it either will not launch without this error, or you get the error when you are using it. Sorry to hear about that, that can be pretty aggravating. I would use the troubleshooting in the following article to help resolve the issue, named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with opening iTunes in Safe Mode and see if the issue persists. If not, the article will help you troubleshoot for 3rd party plugins that may be causing it:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
If that doesn't resolve the issue there are additional steps in the article if needed.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT1420 my itunes stops working before I can get into it

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