HT1420 Our family has and has had Mac laptops, desktops, ipads, Air, iphones etc for circa 20 yrs. We reside in CT, USA and Zurich, SW and & Malibu, CA. We have several new laptops & ipads with us. only has almytuneas pl

PLEASE HELP!!!
MY Family has resided in ct. usa, zurich,Switzer., & now Malibu, CA
We've been with Apple since 1994.
all itune have gone over [email protected]
Now we're in Malibu, CA with latest macbook pros and ipads.
I can't deauthorize or then authorize any one of our new laptops & ipads, iphones.
i get "OVER FIVE DE-& Athorizd in one year.
If....I create a new itunes account, i'll lose all the 3,000 plus itunes purchases I've made over the years.
THIS IS A NO WIN SITUATION IN A COMPANY, MAC, THAT I BELIEVED IN EVEN BEFORE I HAD AN ACCOUNT!
PLEASE, PLEASE, PLEASE...... HELP ME FIX THIS SITUATION!?!?!?!?
NOW MY SONS ARE THINKING OF SWITCHING TO GALAXY PHONES AND THE LAPTOP SOFTWARE THAT SYNCS!
I DON'T WANT TO ABANDON APPLE/MAC WHICH HAS BEEN IN MY LIFE......FOREVER!
WHAT CAN I DO?
I WANT TO AUTHORIZE MY FAMILY'S LAPTOPS AND IPADS. WE EQUAL MORE THAN FIVE, BUT AUTHORIZING FIVE WOULD BE BETTER THAN
NONE AT ALL!
WHAT DO YOU SUGGEST AND HOW COULD YOU HELP ME?
I'D BE VERY GRATFUL, NOW I HAVE NEW MAC PRODUCTS AND CAN'T AUTHORIZE ANY OF THEM!!!
MUCHOS GRACIAS,
VALERIE RAHN

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support. It's not a good idea to post your email address on any public forum (unless you like spam emails).
There is also no need to shout, apart from anything else it makes posts difficult to read, and may also mean that people don't reply to your posts.
iOS devices (iPads, iPhones, iPod Touches) don't need authorising/deauthorising, that only applies to your iTunes account on computers. If you have already 'deauthorised all' in the past 12 months then you will need to try contacting iTunes Support and see if they can 'deauthorise all' again so that you can then reauthorise the computers (up to 5) that you still have and need : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?

    Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?
    Many thanks in advance!

    you have a new phone and a new comp and you want to restore to your old data ?!
    I can't think of anything but icloud, and what was purchased via itunes

  • My laptop that had my iTunes on it has exploded (in a sense). I now have a new laptop, but I'm afraid to plug my iPod in because I know it will wipe out all 300 songs. Is there a way to put my old music on my new laptop?

    I now have a new laptop, but I'm afraid to plug my iPod in because I know it will wipe out all 300 songs. Is there a way to put my old music on my new laptop?
    (After my old laptop blew, it won't turn on anymore). I've invested quite a bit of money into my music, and it'd be a bummer if it's all gone to waste.
    Thanks in advance!

    Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

  • I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing.  There is a check box selecting "picture" which has been checked - but no picture.  This worked fine on OS10.7.5.  Problem??

    I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing.  There is a check box selecting "picture" which has been checked - but no picture.  This worked fine on OS10.7.5.  Problem??

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • I have a new laptop, HP Pavilion with windows 8.1. I downloaded iTunes for 8.1 and tried to backup my iPad mini. iTunes said it did, but most of the music did not transfer also, I down loaded a music CD and asked iTunes to sync, it will not add

    I have a new laptop, HP Pavilion with windows 8.1. Downloaded iTunes and plugged in my iPad mini. selected backup. iTunes will not back up all the music. And when I Imported a music CD to iTunes and selected sync, it will not upload that music to my iPad.

    Media is not included in device backups.
    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have a new laptop and have just downloaded itunes and want to add my music to it.  It has only synced some of the music.  Itunes prompted me for sync and erase or transfer purchase which i chose but it hasn't downloaded hardly any of my tunes.

    Can anyone help i have a new laptop and want to transfer all my itunes music over to this.  Have downloaded itunes tried to sync my music and transfer but not working.  It prompted me to erase and sync or transfer purchases which is the option i went for.  Am still missing most of my music purchases and no playlists are there.  Can anyone help >

    forgot to add am so un technical too !!! so any help massively grateful !

  • HT201407 When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course i couldn't without deauthorizing my account then reauthorizing. I need help!

    When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
    Thanks!

    cathorio wrote:
    I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
    I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
    Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
    I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

  • I have a new laptop and need to sync my itune library with it ... how do i do this ?

    I have not backed up my itune library from previous laptop and have a new laptop. Got a new iphone which has all my music but since i bought a new laptop and want to sync my music on iphone with my new lapotp... how do I do this ?

    the proper way is to transfer your itunes library from the old laptop and resync your iPhone to the new computer.
    It will erase the iPhone and load it again from the new laptop.
    If you do not have access to your old laptop and the iTunes library...
    well there are ways of getting things off iPhone but you need to google for third party software to do it.

  • I have a newer MacBook Pro with an AMD processor.  It is my understanding that Parallels can only be used on Mac's with Intel Processors.  Is that true and if so does anyone have recommendations about how to have a windows side to my Mac

    I have a newer MacBook Pro with an AMD processor.  It is my understanding that Parallels can only be used on Mac's with Intel Processors.  Is that true and if so does anyone have recommendations about how to have a windows side to my Mac

    Then it either is a pirate clone or you are misinformed.
    Apple Computer has never used AMD processors in its products.
    However, the Graphics Processing Unit (GPU) is a Radeon unit, which is an AMD subsidiary. Parallels, VMWare, VirtualBox will all work fine with the Intel Core i7 or i5 CPU that powers the Mac, and use the AMD Radeon GPU that drives the displays.

  • I have a new laptop that I want to transfer my Itunes account to so I can sync my ipad and laptop. I do not want to lose the info on the ipad

    I lost my old laptop I used to sync my ipad with. I also have a new email address. I have a new laptop and new email address, and want to use it to sync my ipad. I have been trying to sync both items without losing the info on my Ipad. How can I do this?

    No. You're allowed up to 5 or somehting, but if you don't deauthorize the old one, when you log into the store and look up your prefs you'll see it say 2 authorized computers.
    And you're welcome.

  • HT4623 since my laptop crashed and itunes had to be re-installed my iphone 5 will no longer sync?

    since my laptop crashed and itunes had to be re-installed my iphone 5 will no longer sync with itunes. can anyone suggest anything?

    Does iTunes not recognize the phone, or does it recognize it but not sync? If it is the former see: http://support.apple.com/kb/TS1538.
    If it is the latter you may have some settings wrong. Tell us what you have tried.

  • TS4062 I've done all of these recommended steps.  My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync.  Any other suggestions?

    I've done all of these recommended steps.  My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync.  My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3.  Any suggestions?

    All I had to do was complain.  I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store.  I have no idea why.

  • I have apple macbook pro mid 2009 ... my hard disk stopped working and i had mac os 10.6.8 in it ... i bought a new hard disk drive but i didn't have my CD so i installed my friend's mac os 10.5.8 in the new hard disk ... i want to get my 10.6.8 back

    I have apple macbook pro mid 2009 ... my hard disk stopped working and i had mac os 10.6.8 in it ... i bought a new hard disk drive but i didn't have my CD so i installed my friend's mac os 10.5.8 in the new hard disk ... i want to get my previous 10.6.8 back ... hope there is a way to do so

    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.

  • Photomatix plug-in's HDR merged image has suddenly stopped showing up as part of the stack, yet when I repeat the merge it warns that these images are already merged. I have the merged image labeled with a HDR suffix.

    Photomatix plug-in's HDR merged image has suddenly stopped showing up as part of the stack, yet when I repeat the merge it warns that these images are already merged. I have the merged image labeled with a HDR suffix. Worked fine until now. Thanks

    I am not sure what's happening with IE9 (no live site) but I had real problems viewing your code in Live View - until I removed the HTML comment marked below. Basically your site was viewable in Design View but as soon a I hit Live view, it disappeared - much like IE9. See if removing the comment solves your issue.
    <style type="text/css">
    <!-- /*Remove this */
    body {
        margin: 0;
        padding: 0;
        color: #000;
        background:url(Images/websitebackgroundhomee.jpg) repeat scroll 0 0;
        font-family: David;
        font-size: 15px;
        height:100%;

  • I have a new laptop and would like to know how to get my music from my ipad to my dell laptop?

    I have a new laptop and need to know how to get my downloaded music from my ipad to my new laptop?

    File>Transfer Purchases 
    You should just copy everything from the old computer, or your backup copy of the old computer, to the new one.

Maybe you are looking for