HT1420 Please help
If i deactivated my computer how would i be able to activate it again so i can listen to my music? Please Help Im so confused.
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(90770)
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Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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HT1420 Please help with Authorizing a new computer
I have tried what they say to go to store then account and it says I have 2 computers authorized and the only button is to deauthorize the 2 computers. Please help. I just want to add our new computer.
Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(79377) -
i just bought a mac and deauthorized all other computers to activate this one, i wanted to know can you have apps on the mac like your phone or a shortcut icon for youtube or facebook, it wont let me get in to the apps this may be a bad question but are the apps even needed for the mac pro or just for the iphone. i would like a short cute instead of having to go to safari and put the web address in every time i want to go on face book . please help thank you
The apps that you have on your iPhone will only work on iOS devices i.e. an iPhone, iPad or iPod Touch - your Mac uses a different operating system, OS X. You can get some apps/programs for your Mac e.g. you should have a Mac App Store icon, possibly on the dock at the bottom of the screen, and/or in the Applications folder :
If you are using Safari to access Facebook or other sites then you should be able to add bookmarks for them to itvia the Bookmarks menu at the top of Safari (command-D is the keyboard shortcut for adding a bookmark). If you are using a different browser, then again you should be able to bookmarks for your favourite sites. -
I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
HT1420 I don't know how to download my old apps from my lost iPod to my new iPhone? Please help!
Ok here's the thing, I used to have the 4th generation iPod until I lost it in October. And I had purchased a bunch of apps on it and stuff.
But now I have this iPhone 4, which my friend just gave me, in which I want to transfer all my other apps into. I've looked into my iTunes account and can't find them. I've authorized my computer and I don't know what to do.
Please help me! Thanks in advance.If you are logged in with the same account, and they are still in the store, then you should be able to re download them via the Purchased link under Quicklinks on the right-hand side of the iTunes Store home page on your computers's iTunes, and via the Puchased tab in the App Store app on your iPhone.
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I have looked everywhere for this but cannot locate "From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced Menu" Please help!! I have been on every iTunes store menu and cannot find "Authorize This Computer"
On your Computer...
Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, thehen click Authorize. -
I am trying to authorize my computer, I have followed the on screen instructions but it does not give me the option to authorize.
Please help!Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
MJ -
I have successfully deauthorised my old computer but a unable to authorise my new machine. I have followed the instructions but there is no option on the store menu to 'Authorise this computer'. Please help!
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
My computer just got back from getting fixed, they wiped out everything. Now I cant authorize my i phone purchases because it says Its been done by more than 5 computers? If you can please help. Thanks
Use the Deauthorize All function documented in the article you asked this question from.
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HT1420 i have less than 5 authorised computers. yet cannot authorise my new iMAC27. Please help..
i have less than 5 authorised computers. yet cannot authorise my new iMAC27. Please help..
Hello Morfaly,
Thanks for the question. The following article may provide a solution to your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !
click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer
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I get en error message 42408. I have tried several times to activate my account but the same message keeps reappearing. Please help. I cant even sink my iPad or iPhone. Thanks
After searching, found a few answers and tried one last thing-- allowing Safari to accept Cookies. I never use Safari so never changed any settings in it ever. However, I guess an update along the way turned off cookies in it and that was the blockage. Once I allowed Safari to use cookies I was able to redeem the gift card. SO, glad this board is here for these types of questions!!!!
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Please help!
You are looking at the menu options at the top of iTunes, and not on the iTunes store home page e.g. this screenshot is from a Mac's iTunes :
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Itunes is wrongfully saying some songs have been authorized on more than 5 computers -- please help!
Hi, can someone please help me. ITunes is saying that some of my songs have been authorized on more than five laptops, which isn't true--it's not letting me play those songs, and I have no way of deauthorizing the accounts on three of my old laptops. Please help!
If you have any other computers, have ever created alternate iTunes libraries or used iTunes in other user accounts, you might want want to try and deauthorize all. Then you can authorize the computers you are currently using with iTunes.
(From http://support.apple.com/kb/HT1420)
You can use or sync your purchases from the iTunes Store on up to five different computers (these can be any mix of Macintosh or Windows-compatible computers). When you sync or play an item you've purchased, your computer is "authorized" for purchase using your Apple ID.
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
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