HT1420 What if the "deauthorize all" function does not work?
Greetings!
I recently added a new iMac 27 to my "fleet" and encountered the "you already have five computers" authorized message when I tried to authorize the new machine in iTunes.
After booting up a number of computers around the house and office, I managed to find one that I did not know was still authorized. I deauthorized it, but to no avail. Still getting the, "you have five computers..." message.
So I thought I would try the "deauthorize all" option in my iTunes account settings and start from scratch on the machines I still use.
However, it did not work.
I am very reluctant to try hitting that button again, as Apple makes it clear this is a "once a year" option.
Does anyone have any suggestions?
Note: I have two devices and five computers associated/authorized with my Apple ID. This is a computer authorization issue.
Thanks for any assistance anyone can provide!
These instructions are for 10.8. In 10.7, the application is called "Address Book."
Back up all data.
In Contacts, select
File ▹ Export ▹ Contacts Archive
from the menu bar, and save the archive to your Desktop.
If you use iCloud, disable contact synchronization in the iCloud preference pane. When prompted, click Delete From Mac. Re-enable synchronization. Wait for the contacts to re-synchronize, then test.
If you don't use iCloud, or if the contacts fail to synchronize, delete all contacts, then select
File ▹ Import…
and import the archive you created. It may take a few seconds for the contacts to be indexed. Test.
If you don't like the results of this procedure, quit the application. In the Finder, select
Go ▹ Go to Folder
from the menu bar, copy the text on the line below into the box that opens, and press return:
~/Library/Application Support/AddressBook
Restore the folder that opens from the backup you made before you started.
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