HT1430 A passcode was put on an itouch and we don"t know the code...What do you do next?
A passcode was put on an itouch and we don't know the code to get onto the itouch....What do we do?
If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Instructions for putting the device in recovery mode > iOS: Unable to update or restore
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present
Similar Messages
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Lost my ipod mode was activated and I don't know the password
So I decided today to reset my ipod so I'd have 8 GB again. So I did and I enabled Lost my ipod and after when I was done it went into lost my ipod and I don't know the password. My computer won't allow me to restore it because it doesn't recognize it. Please help me.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.
You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html -
Passcode lock enabled... don't know the code!!
My curious son was playing with my iphone and somehow managed to enable the the passcode lock... is there a way to reset it? I have absolutely no idea what numbers he entered and since he is 3, he's no help! Someone please tell me this can be fixed?
"Setting an iPhone passcode is not something that can be done accidentally, it requires a deliberate action."
While this is true...trust me, a toddler pressing buttons can "accidentally" enter the perfect sequence to enable the passcode...
thanks for the advice everyone... will try to restore today... hope it works!
Message was edited by: flyboysgirl -
need help to reset itouch
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
It the iPod is a 5G with iOS it will then ask yo to enter the password for Apple ID of the previous owner. you will have to get the previous owner to supply that password in order to use the iPod
iCloud: Find My iPhone Activation Lock in iOS 7 -
HT4113 my ipad is disabled and I don't know the passcode
my ipad is disabled with a passcode and i don't remember it
See Here > http://support.apple.com/kb/HT1212
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HT1212 my phone is disabled and I don't know the passcode?
Ive entered my passcode one too many times. its currently disabled. I went into my phones comapny store and they said theres othing they can do about it. I plugged it into itunes for the first time and its not allowing me to enable it .
Did you actually bother reading the article you linked from? You need to restore the phone.
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I got my passcode changed but I don't know it. My iPhone is disabled and iTunes can't connect to it because it tells me I need to enter the passcode. My phone says "try again in 48 minutes". Can anyone help me?
Hello iAwesomeness-,
We've an article that provides your available options and the relevant steps for restoring access to your iPhone.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
I am passing on my Iphone 4S to a family member whol will change the service provider and sim. The phone has been cleaned and restored to factory settings. However it is also locked and requires a passcode that I don't know. How can I unlock it? ANY THOUGHTS? Thanks, Silvergoatee
See this
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
My iPhone 4 is disabled after the update and I don't know the passcode
I left my phone updating through the night. Checked on it at 4.30am and went through the bits and set up a passcode. It seems now that the passcode isn't working and my phone has been disabled.
I've tried to restore and backup but nothing is working.
I'm lost as to what to do next.See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
its a iPad mini that I got from a store and it was still hooked onto someone's account
Only that person can unlock it. Take it back to the store and get your money back. Without the active help of that previous owner, you can never remove activation lock and use that device. See Find My iPhone Activation Lock - Apple Support
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Plz I need help I don't know what to do
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
I'm thinking that there is just a simple correction that I need to make.
Here's what I don't see (what follows if from memory and is not exact).
Do you want Firefox to Remember?
This is followed by "always for this site", "never" or "not now"
I don't ever get that bar anymore AND those sites that I used to be able to automatically get into without entering userid and password, I now have to use my userid and password.
Can you help?* Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"
See also:
* Tools > Options > Security: Passwords: "Remember passwords for sites"
* [[Remembering passwords]] -
^ That's basically my question, any help is appreciated.
No. Even if you found the serial number, it wouldn't help; there is no capability to remotely track or disable an iPod other than the iPod touch.
(66054)
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