HT1430 Can not get mail , it sayes that the user name or password is incorret, it the right one

Can not get mail , it sayes that the user name or password is incorret, it the right one

You need to contact the email provider and reset your information. All your iPhone does is send the information to the provider and they are stating your username or password are incorrect. If you contact the provider they can help you reset it so it will work with your phone

Similar Messages

  • Can't get mail. Won't recognise user name or password used OK on iphone 4 and mac

    Just got ipad 2. Set up Mob. Me account OK and also wife's TalkTalk email account - both work fine. Input my Tiscali account OK but for incoming mail get message "can't access mail. User name or password incorrect".This not true as iphone 4 and mac work fine with exactly same settings. Sending mail is no problem. Any ideas?

    To reset your Google password
    https://www.google.com/accounts/recovery/?ard=AHwGkRmuwaiAewp9JAmQTmcye_kbUor9v4 iKaP0sQVuYYOlYgTdGmUFl2Z_KkETd7Jjh1GqzGS4BBOQvbURZwzUTEViJmKtt4DfEyx6T2yfVxXT72X gwXT2dP7PfeGI08YvGtutrlCBol7hOXTQt7Wd9lZ6NVdxhjA
    If problem with link, just Google for reset gmail password

  • HT4245 When I try to activate iMessage and while I write my correct password I I receive message say that my user name and password is incorrect although I was use iMessage service on the same network (etisalat ) U.A.E  before I update to ios6

    When I try to activate iMessage and while I write my correct password I I receive message say that my user name and password is incorrect although I was use iMessage service on the same network (etisalat ) U.A.E  before I update to ios6
    Note : my iPhone is been swapped 2 weeks ago and I already erase all data in old I phone

    1) Go here: http://www.apple.com/support/appleid/manage/
    2) Click on Sign in to manage your Apple ID
    3) Click on Manage your Apple ID
    4) Type in your Apple ID and Password and click Sign in
    5) Select Addresses from the left hand side
    6) Click Edit
    7) In country region type United Kingdom
    8) Click Save at the bottom of the page
    9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom
    10) Press the Home button
    11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD
    This should work for all of you guys. Hope it helps.

  • Can not get mail, connection to the server failed

    have been recieving/using work emails and calender via exchange for years but as of this week i have lost access all i keep getting is 'can not get mail, connection to server failed. i have change password but still not working any advise PLEASE..

    Hmmm.  I've seen that message before, I usually just continue with the account and save it, then power off /on the phone.  It usually works after that.
    Has anything change with your account?

  • TS3988 i want to delete my iCloud account and get a new one. but i can not delete as it says that my iphone is being restored. could anyone tell me what would be the solution to my problem. i will be thankful to you..

    i want to delete my iCloud account and get a new one. but i can not delete as it says that my iphone is being restored. could anyone tell me what would be the solution to my problem. i will be thankful to you..

    You can go to icloud.com, open Mail, click on the gear shaped icon on the upper right and choose preferences, go to the Vacation tab and set up an auto response saying that the account is no longer in use.  Then go to Settings>iCloud and turn Mail to Off on your device and stop using the account.
    Incoming email to the account will receive your vacation auto response, and eventually the mailbox will fill up and no longer receive mail at all.

  • Message says: "can not get mail, the connection to the server failed" . Now I'm confused because all the mail shows up perfectly.

    I just upgraded to the 5s. I have several mail accounts and I'm getting a message that says: "can not get mail, the connection to the server failed" . Now I'm confused because all the mail shows up perfectly.

    Well it does it every time I go to mail and is driving me nuts. It never happened on my iPhone5, just on this 5s.

  • HT1430 I can not open my email.  A box comes up stating- CAN NOT GET MAIL, The user name or password for "Hotmail" is incorrect,   I never have to use a password on my IPAD.    What is going on?

    I Can not open my email, Never had this problem...   Message says:   CAN NOT OPEN MAIL, The user name or password for "HOTMAIL" is incorrect.
    What is going on???????

    Check your email settings (on your iPad) for that account and make sure the username and/or password are correct.

  • Hello, I lost secret answer to this account I can not get it back, knowing that I lost e-mail alternative, Can you help me ?

    Hello, I lost secret answer to this account I can not get it back, knowing that I lost e-mail alternative, Can you offer me help?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103098)

  • HT1430 Can not get email on Ipad latest version bought december 2012. Turned off . Turned back on, verified mail provider settings.turned off computer mail which works fine.dO i NEED TO DELETE ACCOUNT AND START NEW ONE . wILL i LOOSE PREVIOUS MAIL

    CAN NOT GET MAIL. TURNED OFF IPAD . RESTARTED. VERIFIED PROVIDER SETTINGS. DOES NOT WORK. IF I CANCEL ACCOUNT AND OPEN NEW ONE WILL I LOOSE PREVIOUS MAIL.

    I've removed my yahoo account several times. All it does is delete the info off my iPad and doesn't touch the account itself. So I can go back in, re-add the account and then redownload my mail again. I haven't had to change my passwords or anything.
    You might look on sympatico's site, see if they have any troubleshooting specific to iPads.

  • TS4532 My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange using the web browser. The connection worked until IOS 6.1.2 was Install

    My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
    I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
    Help please!

    I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
    In the meantime I have also tried:
    Deleting and re-creating the account AGAIN!
    And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
    But please remember that:
    The phone would not connect for 2 months after I bought it
    Then started working unexpectedly in December
    Then stopped working again when IOS 6.1.2. was installed
    Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
    Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.

  • I get a message the message " Can not get mail. Not connected to server" Yet I am connected with Wi-fi and can access all other websites. Can you advise? My iPad is only a month old!

    Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
    Thx
    Agnes

    Hey agnesfromcopenhagen k,
    Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks,
    Matt M.

  • I keep getting a can not get mail message yet I'm getting mail

    I Keep getting message "can not get mail" but im getting mail?

    Hi Mel82384,
    Do you have multiple email accounts on your iPhone? It is possible that one (or more) of them are functioning correctly and others are not. I would suggest that you troubleshoot using the steps in this article - 
    iOS: Troubleshooting Mail
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Help me fix my email when i get the message, server has failed , can not get mail

    How do I fix my email when I keep getting the message, can not get mail, server connection has failed? In very plain basic english or even on youtube?

    Hey helpsusanplease,
    Thanks for the question. I understand you are experiencing issues with mail on your iPhone. The following article may help to resolve your issue:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Try these basic troubleshooting steps first
    1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
              - Try to use an alternate Internet connection if available:
                        1. Try a different Wi-Fi connection
                        2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fiand turn off Wi-Fi.
                        3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
    2. Log in to your email provider's website to ensure that the account is active and the password is correct.
    3. Restart your iOS device.
    4. Delete the affected email account from your device.
              - Tap Settings > Mail, Contacts, Calendars.
              - Choose the affected email account, then tap Delete Account.
              - Add your account again.
    * If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
    Thanks,
    Matt M.

  • What is this massage in the mail ( can not get mail, connection to the server faild ) ??

    hello sir,
               what is this massage in the my iphone mail ( can not get mail, connection to the server faild ) ??, why tis massage was showed to me and how to solve this problem because it is so annoying for me.
               if this problem solved will showen for me again ?

    Basically the message is saying the phone can't talk to the place where your email is stored for some reason. This could be an incorrect username/password, or some other issues. Follow the steps in this article and see if they help:
    http://support.apple.com/kb/ts3899

  • HT4009 My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

    My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

    My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

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