HT1430 cannot get my phone off of connect to itunes screen and wont be recognized by itunes

i tried to do a restore on my iphone after updating software on my phone due to several other problems. now i am unable to turn off phone. it will not come off of the connect to itunes screen. however when i connect to itunes it does not get recognized as a device on itunes

Hey courtnoah,
That sounds frustrating! I'm here to help. It sounds like your iPhone is currently in recovery mode. This means we will have to restore the device. However, if the device is not recognized in iTunes we'll need to refer to the following information:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
The most relevant information may be in Section 5: "Verify that the Apple Mobile Device USB Driver is installed" and excerpt "If the device is not recognized while in Recovery Mode". If those steps do not immediately resolve your issue, please follow the rest of the article.
For more troubleshooting on recovery mode, you can also refer to the following:
iPhone - Restore Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/restore/
Thanks,
Matt M.

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HT1430 cannot get my phone off of connect to itunes screen and wont be recognized by itunes

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