HT1430 Help.....Cancel send

Question

I was forwarding am email with attachments, that did not go through.  Whenever I return to mail, it is still trying to send.  I have closed email, shut off the unit, reset the IPad, and deleted the original email.  How can I cancel send?
Thanks

Answer 1

A couple of suggestions.
To cancel the send, in mail, at the top left, hit the arrow to see the folders available for that account. Mif there is a message stuck, it will be in the outbox.   Try to delete it from there.
As to why it is not going through... How big is it, with all the attachments?  Some mail providers put a limit on how big an e mail can be.  10 mb is a pretty common number.  Your recipient's mail server may be rejecting the message because of its size.
Other mail servers reject messages that are relayed, that is forwarded by your mail provider through another service.  Who is your provider?   The recipients provider may be seeing your message as a relayed message, and rejecting it.  Although when they do that there is generally an error message telling you the problem.
Lastly, are you sending via cell, or wifi?  Your cell provider may have a cap on size it will send.  Try again while on a wifi connection.