HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

How do you turn off your phone if your sleep/wake button doesn't work anymore?

If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753)

Similar Messages

  • HT1430 How do I restart an Iphone 3GS when the sleep/wake button doesn't work?

    I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
    Thanks

    If the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

    So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

    You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

  • My iPhone recently has lost the ability to be turned off or on with the sleep/wake button I purchased it from Verizon not apple what should I do?

    I am really upset with this I expected a lot more out of apple. What should I do

    Make an appointment at the genius bar of your local Apple Store. Apple provides warranty (and out of warranty) service for the phone. Not Verizon.

  • HT1430 The sleep/wake button doesn't work. It presses in so it isn't stuck but it doesn't shut the iPad down.

    Help!

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT1430 the Sleep/Wake button doesn't work

    anyone else have this problem??

    Make an appointment at an Apple Store if there is one nearby to confirm a hardware problem or failure.

  • How do you turn off an iphone when the usb to itunes is diplayed on the screen

    How do you turn off an iphone when the usb to itunes is displayed on the screen and it wouldn't shut off

    Jerry4321a wrote:
    How do you turn off an iphone when the usb to itunes is displayed on the screen and it wouldn't shut off
    You cannot...
    You need to Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • My IPad Mini Wont Turn On even with the sleep/wake button trick wont work

    My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
    what do i do?

    It sounds like it's time to get Apple to check it out for you ...
    Apple Support
    http://www.apple.com/support/
    Apple Retail Store - Genius Bar
    http://www.apple.com/retail/geniusbar/

  • HT1430 My sleep/wake button doesn't work.

    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • 6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

    My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
    I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
    Thanks for your suggestions!

    Hi VeerleD,
    If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
    iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
    Specifically -
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

    My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
    How can I reset my IPhone without the Sleep/Wake Button working?
    Thanks for the help.

    When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
    And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
    If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

  • My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

    My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?

    A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.

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