HT1430 How to fix sleep/wake button

How can I fix a stiff sleep/wake button?

Hello jdmcn2,
Thanks for the follow up and additional information. Based on the information you have provided, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
Apple - Support - Service Answer Center
http://www.apple.com/support/iphone/service/faq/
Thanks,
Matt M.

Similar Messages

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    Or you could try closing the Mail app via the taskbar : from the home-screen (i.e. not with the Mail app open on-screen), double-click the home button to open the task bar at the bottom of the screen, then press and hold one of the apps on that taskbar for a couple of seconds until they start to shake and then tap the '-' on the top left corner of the Mail app to close it, and touch any part of the screen above the taskbar to stop the apps shaking and to close the taskbar. Then try re-opening the Mail app

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    I cannot access the power off slide because there is a pop-up message saying "Cannot connect to iTunes store" to which I cannot select the OK button. How else can I power off the iPad2?

    Try a reset: Simultaneously hold down the Home and the On button until the iPad shuts down. If the Off slider appears, ignore it. This should take about ten seconds, give or take. Once the shut down completes, use the On button to restart.

  • HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

    Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
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  • I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    If not caused by accidental damage, the iPod Touch includes a one year warranty. If your iPod Touch remains under warranty, you can call AppleCare or make an appointment at an Apple store if there is one nearby. If the iPod Touch remains under warranty you open the iPod Touch youself or by a 3rd party, doing so will void the warranty. If you live near an Apple Store, make an appointment to see if the store can get the button unstuck. If not under warranty, there won't be any charge for this.

  • Anyone know how to fix a stuck sleep/wake button on the IPOD Touch?

    Anyone know how to fix a stuck sleep/wake button on the IPOD Touch?

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
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  • HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

    How do you turn off your phone if your sleep/wake button doesn't work anymore?

    If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
    http://www.apple.com/support/contact/
    1-800-MY-APPLE (1-800-692-7753)

  • Why does my iPhone 4s stall when I turn on the sleep/wake button and how do I fix it

    I was just wondering why my iPhone 4s stalls when I press the
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    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • How can i fix an ipod whose sleep/wake button is not working?

    Ever since I bought my 2nd generation ipod, the sleep/wake button has never worked. What could be the problem and how can I fix it?

    I looked at the previous discussions and most of them are talking about taking it to the apple service center but that's too expensive for me. i was wondering if there was any other option apart from that.

  • How to fix iPhone 5 sleep/wake button?

    Suddenly, the sleep/wake button on my iPhone 5 is almost always unresponsive. I want to avoid doing a restore if I can. In addition, my volume down button doesn't work often, either.
    I swear, I'm nice to my phone! It has always had a shock-absorbing case and has never been exposed to water. Bought it in December, problems started in May. I'm annoyed.
    Anyone have any solutions? I'm nowhere near an Apple Store and I need my phone for work. TIA.

    kje731 wrote:
    Suddenly, the sleep/wake button on my iPhone 5 is almost always unresponsive...
    See  Buttons and Switches  here  >  http://support.apple.com/kb/TS2802
    First Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

  • My iPod touch's sleep wake button isn't working.  How do i fix it?

    One day, my iPod touch's sleep wake button stopped working. Now i cannot lock it or turn it off or on. I already tried every step in the troubleshooting and the problem was not resolved. I did take it with me to work out that day. Could it have water damage from my sweat? The main problem is, I am flying on a plane and cannot take it with me unless it is turned off. What should I do?

    Take a flashlight and look in the earphone jack. If you can see a full or half pink or red circle, then the submersion indicator has been triggered. You're not covered by your warranty if this is the case.
    I'd recommend sending it to Apple.
    In the meantime, run your iPod flat so it is off on the plane. Take your charger with you, and when you're off the plane, charge it again. In the meantime, set it to 1 minute autolock, and use the home button to unlock it instead.

  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • HT1430 My sleep/wake button doesn't work.

    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My sleep/wake button has stopped working, where do I get it fixed

    My sleep/wake button has stoped working. Where do I get it fixed and how do I know if it's under warrenty ?

    Answers to both [How to get repaired and warranty] Either Contact AppleCare Support - Numbers are on the Apple Site
    OR
    Set up an appointment with an Apple Retail Store
    Best of Luck

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

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