HT1430 I am unable to reset my phone as the sleep/wake button does not work????
My sleep/wake button has stopped working. I have checked the support site and it states to reset but I can't as the button does not operate. Do I need my phone repaired?
Yes. If something is broken, you generally have to get it fixed before it will work again.
Similar Messages
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HT201401 How can i reset my iphone if the Sleep/Wake button does not work?
My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem. -
HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?
How do you turn off your phone if your sleep/wake button doesn't work anymore?
If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753) -
My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?
barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Ipod nano 6th gen - the sleep/wake button does not respond. already tried resetting, restoring.Help!
ipod does not respond when i press the sleep/wake button.
it only comes on when plug in to power supply or using the resetting method (pass and hold the sleep/wake & vol down button).
tried restoring and after restoring, ipod screen hangs, does not respond at all. same for sleep/wake button...
lost! can someone help pls!Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock -
HT1430 How do I restart an Iphone 3GS when the sleep/wake button doesn't work?
I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
ThanksIf the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.
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Ever since my last update I have been unable to add songs from my i tunes library onto my i phone. The "add to" button does not appear for me when I connect my i phone. Can anyone shed some light on this for me?
Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474. -
HT1430 I would like to reset the iphone but the sleep wake button has stopped working
how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen
"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store". -
So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?
You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore
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Help!
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
HT1430 should I reset my phone if my sleep/wake button isnt working?
Should I reset my Iphone 5 if my sleep/wake button isnt working?
You can try, but if the button truly isn't working, then you won't be able to re-set it... You may be able to restore it, which would be the next step in the troubleshooting chain. If it is a hardware problem, that will have no effect.
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Phone won't charge home button does not work
iphone won't charge home button does not work
Glad it worked. Anytime your iPad acts up, the reboot/reset is a common first thing to try. And it clears up many issues and glitches.
enjoy your new toy -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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HT1430 the Sleep/Wake button doesn't work
anyone else have this problem??
Make an appointment at an Apple Store if there is one nearby to confirm a hardware problem or failure.
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My IPAD won't turn on by holding the Sleep/Wake button at the top. It is plugged in and the plug is drawing power. Any suggestions? IT worked fine this morning.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: You need to hold Sleep/Wake and Home button (2 buttons) down together
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