HT1430 i can't answer my own security questions and i can't find a solution to reset. what do i do

is there any way to reset my security questions. i can't remember any of my answers.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Similar Messages

  • HT5312 Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi Bo abdulla,
    You will need to contact iTunes Support to get them reset for you:
    By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email: https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT5312 Can't remember answers to my security questions and I don't get the option to reset my security questions

    Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"

    I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"
    Help me please.
    Phinit

    It is happening to me too

  • I have forgotten my answers to my security questions and i can no longer access my email the reset link goes too what can i do please help

    I can no longer access the email account because the server it was with shut down their email service

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgot my answers to my security questions, and i can not make any purchases on my laptop help?

    i really need help fast.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    If you can't wait that long, phone Apple, and if you're desperate, create a new Apple ID.
    (82410)

  • I forgot the answers to my security questions and I didn't make a rescue email. What do I do?

    I got an new IPod and it says I can't get anything on it until I answer the security questions but I don't remember because it was so long ago and I never made a rescue email.

    Click here and request assistance.
    (75239)

  • I forgot my answers to my security questions and I'd like to know how to reset them?

    I need a way to reset my security answers. It won't let me purchase from iTunes.

    f you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I forgot my answer to my security questions and i dont have the option to change them. what do i do?

    so i went to download something on my computer to be put  on my ipod but i forgot my security question answers. i went to try to change them but i dont have that option so what do i do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113195)

  • What do I do if I forget my answers to my security questions and I don't receive my email to reset the questions?

    I'm trying to reset my security questions. It says that I have been sent an email to reset it but when I check my inbox, nothing is there. What should I do?

    Check the spam filter and wait a few hours. If you still don't get it, you need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96220)

  • I want to purchase from the store .. But confirmation was asked and i forgot the answers of the security question and also i lost the alternative email .. What can i do !!

    Please help

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • I forgot my answers to my security questions and I have not received the email to reset my answers

    I check my email and yet no email has been sent and I know I'm using the same email as my Apple ID.

    The reset email will be sent to your rescue email account, that won't (can't) be the same as the primary email address (or any other address) on your account.
    If you aren't receiving it to your rescue email aaccount (or you don't know what it is), then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT204088 I forget the answers to my security questions. How can I retrieve them?

    How can I retrieve the answers to the security questions on my iTunes account?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201303 Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

    Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

    Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help.  You might also try http://www.apple.com/support/itunes/contact

  • I forgot the answers to my security questions. How can I reset these?

    After owning an iPad 2 for about 7 months, I purchased an iPad 3rd gen.  I tried to purchase an app (PDF Highlighter) and upon doing so I was promoter to answer two security questions "since this is my first purchase on this device." I do not remember the answers to my security questions. How can I reset the answers?
    In addition to this issue, I went into my setting and entered my debit card information in another attempt to purchase the app. Upon doing so I was prompted to verify my payment info. The prompt asked me to enter my security code. I entered the correct code and it comes up invalid. I have tried going into setting and verifying my payment info through there as well, it also says my security code is invalid. How can I fix this issue? The app I am attempting to download is called PDF Highlighter for $6.99.  Thank you for your help.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

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