HT1430 I cannot get email on the ipad, although I still get mail on my iPhone.

Have been getting email with no problem for eight months. Still get mail ok on the iPhone, but not on the pad. Apple claims my service period has expired, even though the pad is less than a year old (4 months less)

First, you get ninety days of support for your iPad as shown here:
One of these should help.  If you need help setting up your email:
http://support.apple.com/kb/HT4810
If you need other email help:
http://support.apple.com/kb/TS3899

Similar Messages

  • I don't get email on my iPad, but I can get it on my laptop so itwifi. How do I retrieve my mail on the iPad?

    I don't get email on my iPad, but I can get it on my laptop so it is not a problem with my wifi. How do I retrieve my mail on the iPad? I used to be able to...

    Try either rebooting ur device, signing out, then signing back in or try : https://ssl.apple.com/emea/support/itunes/contact.html (if this works, please click on "this solved my problem) thanks

  • I got a new Ipad 2 and I am trying to get it work in vain. I have downloaded the iTunes on my PC, but even after executing the program nothing happens to the IPAD. I still get the image of the USB cable and the iTunes logo. What am I doing wrong?

    I got a new Ipad 2 and I am trying to get it work in vain. I have downloaded the iTunes on my PC, but even after executing the program nothing happens to the IPAD. I still get the image of the USB cable and the iTunes logo. What am I doing wrong?

    You know that you have to connect the iPad to your PC with the cable that came with it -  and then iTunes should start automatically and it will guide you through the set up process?
    If you have already tried to connect the iPad - and you have launched iTunes - and you still have no luck - reboot your PC and then begin the process again.

  • I stopped using the IPad application but still get charged for that, how can I stop it?

    I stopped using the IPad application but still get charged for that, how can I stop it?

    Which iPad app ? If you mean one that has an auto-renewing subscription within it then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

    A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

    The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
    Now-  "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
    Message was edited by: Apple I0S Help Team

  • HT5622 How come when I reset my AppleID gmail password, I can't get my gmail email on the iPad?

    I changed my Apple ID password today and now I can't get my gmail on my iPad
    What do I have to do to fix this?

    Hello Gail,
    It sounds like you are not able to send or receive emails on your iPad.  I found a couple of resources that address issues with email on the iPad:
    Setting up and troubleshooting Mail
    https://www.apple.com/support/ipad/assistant/mail/
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I cannot get emails on my ipad I have set up iCloud but cannot get emails from my laptop

    Cannot see emails on my ipad although I have set up iCloud successfully

    Icloud does NOT sync your emails.

  • Cannot send email from my IPad Air

    I suddenly cannot send email from my IPad Air. Keep getting message that my email recipient
    was rejected by the server because it does not allow relaying.  Don't understand what this means as I have been able to send email before.

    Paula, in most cases this message appears when you are sending email from a ISP server not in the pop settings and SMTP settings in your email program.
    In example if I send out email from my iPad I must be on my own isp's server to send. I have roadrunner but if I send email out using say Verizon's email server I will get a reject notice.
    You did not say what email program you are using but if it is hotmail or yahoo or your isp's email in two of these email accounts there are stand alone apps which work much better than the stock email program on the phone.
    If you are using road runner or another ISP email you must get the proper Pop3 (incoming) server settings and SMTP (send) settings from your ISP
    You can then just go into the Settings-Mail, Contacts and Calendar section and click on the email account and change to the proper settings from your ISP.
    You could delete as you were told but why bother when only the sending and receiving settings need to be entered.
    If the settings are correct, on an iPhone it tests the settings. If correct send an email. If incorrect you will need the proper settings from your ISP.
    It is actually very easy to do.
    Hotmail is not an option on my iPad air | Apple Support Communities
    Problems with POP email accounts set up on iPad... | Apple Support Communities
    Good Luck

  • TS2621 I cannot receive email on my iPad but I can send emails. The incoming address is correct as it is working on my iPhone! I keep getting a pop up to verify my incoming address. It is correct and I have tried deleting it and putting it in again. Any i

    I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings.  I have, it is correct as I am receiving emails on my iPhone with the same incoming address.  I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • HT201320 I cannot get email on my iPad.  I have deleted the app and added it again. What else can I do?

    I Cannot receive email on my iPad. I have deleted the app and re added it.  What else can I do?

    Which app was that? Like Jim states, the built-in Mail app cannot be deleted, but if you have installed alternate means, such as the Gmail app, those are not deletion-protected.
    If you can successfully log in via a web interface to your mail account (thereby confirming that login credentials are valid and working), have you tried setting up the equivalent mailbox in the default Mail app? I currently have 9 different mail accounts/mailboxes accessible via the Mail app on both the iPad 4 and the iPhone 5 (3 are Microsoft Office365, 5 are Google corporate and the last is my ages-old Apple account), all in perfect sync.

  • I cannot send email from my ipad. Getting address is rejected from server message.

    I cannot send email from my ipad. Getting address is rejected from server message.

    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • HT3228 Please let me know how to avoid receiving the spam into my email accounts on the iPad.  It is very annoying! My server puts it in the spam folder...why do I get it on the iPad?    Is it avoidable and how?

    Please let me know how to avoid receiving the spam (from the spam folder on the server) into my email accounts on the iPad.  It is very annoying!
    My server puts it in a spam folder and I do not receive it in the Ms Outlook on my desk computer...why do I get it on the iPad?    Is it avoidable and how?b

    You actually cannot do anything to your ipad when its locked but look at pictures the time and date, you need to restore it, and if it dosent let you restore, good luck chuck Heres how to restore it: Okay, i only know the itunes way soz, lol. Try to connect your ipad to itunes, if it does let you then you should be able to select the device you have in the corner somewhere, once you do that you should see a screen that looks sort of like your ipads setting, you should have a button that says "Restore" click that and your ipad should be restored. If that dosent work you should try going to your regular office depot or something. Good Luck!

  • I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last. What h

    I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?

    Hello Stern snapper
    If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    -Norm G.

  • I cannot get email and the message says the device is not connected to the server

    I cannot get email and the message says the device is not connected to the server. How can I resolve this issue?

    Hey there Chen_erping,
    Thank you for asking your question! It sounds like you are unable to send or recieve email from the account you setup in the Mail app on your iPad. I want to recommend the troubleshooting steps outlined in the following article:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

Maybe you are looking for