HT1430 I cannot open my email which is a Microsoft outlook account

I cannot open my email which is a Microsoft outlook account

What are you using to attempt to open it? Are Using a browser? an App?
What happens when you try?
Have you set it up in the Mail App or are you using a different App?
Unless you give us some details you are basically asking us to guess at what may be happening.

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I cannot open my email. All other functions work ok.

I cannot open my email. All other functions work ok.

Assuming that you mean that the Mail app isn't working properly as opposed to it not being able to download your emails due to account/password problems, then try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I can open hotmail but cannot open the email, it works fine in Internet Explorer, it seems as if the problem is with Java. I am using the latest version of Java, Help!!

I can sign into my Hotmail account and see emails but cannot open the email. I have tried to open the Java consul but it won't open. I can open emails OK in Internet Explorer. Any ideas??

You said you tried the recommended solution, but didn't mention what that solution was. Try, from the Firefox menu bar:
<br /><br />
Tools -> Options -> Content
where you will find an option to block pop-up windows. If that box is checked but there are sites from which you would like to allow pop-up, click the button "Exceptions..." to add sites to your exception list.
See also the help article [[Pop-up blocker]].

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?

[discussion moved to Acrobat Installation & Update Issues forum.]

I cannot open all email attachment files(pdf, doc, etc) in Mail on my New IPad.

I cannot open all email attachment files(pdf, doc, etc) in Mail on my New IPad. I installed all viewer apps but I am not able to click and hold to select the option of viewer apps to open the files. I dont get the "open with" option when I click on the arrow in the menu bar. I can open attachment files on G-mail website from Safari though. It is really ridiculous that I cannot open the files from Apple Mail app! What's wrong with it!!

We cannot possible know what's wrong with it. But we can offer suggestions that might help.
Try resetting the iPad - its like rebooting a computer.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This might help as well.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again

Why I cannot open my email appendix pdf

Why I cannot open my email appendix pdf

What video would that be and what happenns when you try to watch it? Does the video app crash? Does the video start and then freeze? Any details? .....

I cannot open my emails...

I cannot open my emails. nothing happens if click on email icon. tried 'taking accounts online' but nothing happens! so not receiving anything!
Thanks for any help

Welcome to the discussions, rubobs.
If the list of messages is taking the full depth of the mail window, look for a little dot in the centre of the bottom bar of the window and drag it upwards to reveal the "Preview" pane.
AK

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!!

this is total bullshit. so frustrated with this nonsense.

Just updated to the latest Firefox and now my MSN email will not function. I can see the titles as normal but cannot open individual emails

Just updated Firefox. Now I cannot open msn emails. Email titles appear as normal but will not open.

Hello ebarrow
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download with your safari a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Hi I cannot open my email on iPad it says that the user name or the password is incorrect I don't understand. Plse, what should I do. Thanks

Hi I just got an IPad Air and cannot open my email since it says "the username or password on EarthLink is incorrect. What should I do. Thanks

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Outlook 2010 - Cannot open default email folders. The information sotre could not be found

I have yet to set up my Outlook Folder. I keep coming up with
"Cannot open default email folders. The information sotre could not be found.
How do I get around this.
Shari

That error means you have compatibility mode enabled. From
Say No to Compatibility mode : To disable Compatibility mode or confirm its not enabled, find Outlook.exe file and right click, then select Properties, Compatibility tab.
Diane Poremsky [MVP - Outlook]
Outlook Daily Tips |
Outlook & Exchange Solutions Center
Subscribe to Exchange Messaging Outlook weekly newsletter

Cannot open yahoo email after os upgrade

I recently upgraded my ipad OS. I cannot open yahoo email any more after that. Any one know how to fix it?

Found solution... by Remove website data in Safari setting within Settings

Cannot open my email account

I installed foxfire 4.0 now I cannot open my email homepage (www.excite.com) I was able to do it before. I disabled my firewalls and still was unable to open the page. I've tried all the suggestions offered in the help page I still cannot open this website. It is the only one affected so far,

What are you using to attempt to open it? Are Using a browser? an App?
What happens when you try?
Have you set it up in the Mail App or are you using a different App?
Unless you give us some details you are basically asking us to guess at what may be happening.

Cannot send an email from my alias Mobile Me account from the iPhone.

I have a Mobile Me email account which works perfectly on my Mac and iPhone. I created a an Alias Mobile Me Account on the web.
I am able to create a new email from the alias account on the Mac.
The iPhone will not recognize the alias account, I cannot add it or sync the account.
I cannot send an email from my alias Mobile Me account from the iPhone.

To all frustrated MobileMe alias owners who want to send email from iPhone - please go to the feedback area of the apple.com and leave messages regarding this issue. I had a lengthy conversation with a tech support guy who agreed that this is a needed fix - he said to initiate a grass roots effort - and that by all of us leaving messages it will eventually get attention and fixed. Why would Apple give us the ability to create alias's, use them on mobileme website, on our mac mail programs, but NOT the iPhone, which is the MOBILE device. Silly. Please protest!! Thanks.

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? thank you

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
Exception Code:                                  c0000005
Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave

HT1430 I cannot open my email which is a Microsoft outlook account

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