HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens.  My computer nor i tunes does not recognise the ipod.

I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?

You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.

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