HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens. My computer nor i tunes does not recognise the ipod.
I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?
You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.
Similar Messages
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My computer (MacBook mid-2007) does not recognise the battery suddenly. A cross appears on the image. I have tried uninstalling and re-installing it but it didn't help. Is the battery dead?
Welcome to the Apple Support Communities
Try resetting the SMC > http://support.apple.com/kb/HT3964
If it doesn't work, take the Mac to an Apple Store to get it diagnosed -
my i phone 5 has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone
What is showing on the iphone screen?
Try this:
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
Make sure itunes is updated to the lates version on the computer.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/ -
I-tunes does not recognise ipad to restore after failed update to ios 5
i-tunes does not recognise ipad to restore after failed update to ios 5. Connected i-pad to update to new ios 5. Back-upp went fine but update failed and now i-tunes does not recognise the devise and i-pad will not work so I have no known way to restore.
Copied from that article.....
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
Are you releasing the home button when you see the connect to iTunes screen? Does iTunes start on its own? If it doesn't - start iTunes yourself.
Also copied from the article.....
5. If necessary, open iTunes. You should see the following "recovery mode" alert: -
Itunes does not recognise the ipod after update to itunes 8.2.0.23
Hi, Now find, after putting new songs in my play list, that when I plug in ipod to update songs on ipod itunes does not recognise the ipod.
The version of iTunes I updated to was 8.2.0.23 - everything worked fine until then. I see there is a newer version 8.2.1 now available - do you think by installing this the "unable to recognise" problem would be fixed???
Thanks for your thoughts!I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.
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I have an iPod Touch 4th gen player and cannot connect to a Sony blu-ray BDV-E970W player. Sony system does not recognise the iPod. Do I need to link the Sony to the net and upgrade the software on the dvd player?
As the other replier said, contact Sony. It may not be compatible with the iPod.
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I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I synced by ipod touch with itunes and it wiped all my music. Now itunes does not recognise my ipod. How can i fix this?
Here
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Does the iP{od work OK
Does it charge when connected? -
my i pad shows connect to itunes but my computer does not recognise the devise -- it was ok until i tried to do a software update
Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Update does not recognise the phone?
The phone was update then an itunes logo appeared and will not turn on. It has been connected to itunes but the update can not be completed as it does not recognise the phone. Itunes and laptop are up to date.
Did you try to connect in recovery mode? iOS: Unable to update or restore
Is Apple Mobile Device Service still installed and active on your computer? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
More tips in this article: iOS: Device not recognized in iTunes for Windows -
My Windows 8 PC does not recognise my Ipod Shuffle 3rd Generation - help please?
My Windows 8 PC does not recognise my Ipod Shuffle 3rd Generation - help please?
Hi Susan,
Welcome to Apple Support Communities!
Take a look at the article below, it has a lot of great tips that should be able to help you get that iPod rezignized by iTunes.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Jason -
I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple. The pc also does not recognise the iPhone. The phone was originally purchased in March of this year, so it is under 12 months old. Has anybody encountered this problem and or know how I can fix the phone? Thanks
You have apparently purchased a jailbroken phone. You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
http://support.apple.com/kb/ht1808 -
trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem
Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
when i try to download the software onto my mac, i receive a message saying that safari cannot open the specified address as OS X does not recognise the internet address starting with "aam". Please please can someone shed some light on this, its driving me MAD!!!
Try and download the Desktop Application First before trying to install any other Adobe Product. The link for AAM is Safari looking for Desktop Application in your machine.
Creative Cloud Help | Creative Cloud for desktop
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