HT1430 i need help with my ipod classic its totally died

whats the deal i cant even read my serial number so therefore how can support help me

See:
iPod: How to find the serial number
I also requested that your posted be moved to the iPod Classic forum. This is the iPod touch forum

Similar Messages

  • Need help with my ipod nano

    Hi,
    I need help with my ipod nano.
    I haven't turned it on in a while and suddenly it stops working when I try to turn it on again.
    Sometimes it displays:
    "www.apple.com/support/ipod"
    And right now it's displaying "OK to disconnect".
    Could somebody please advice what should I do?
    Thank you

    I need help.
    I have my IPOD nano for a while now and about a week ago. My husband bought one for his newphew and he had me download all the songs into the new IPOD (2nd Generation). Now Im having problems with mine. Everytime I try to charge and usually the screen will pop up to my original music player. This is what it says now when I open or charge my IPOD.
    "The File iTunes Library.it! cannot be read because it was created by a newer version of iTunes".
    Now, that I listen to it...all the music skip. Please help me..what should I do??
    Thank you

  • Need help with my ipod

    Hi,
    I need help with my ipod. It alll started when I used TechTool Pro to wipeout data for my ipod and after finishing the wipeout, I restart my computer and after the restart I was ask by my computer whether to ignore, erase or eject the HD and I choose eject and what happen next is that I have a apple logo on my ipod and my computer now cannot recognises my ipod, and the apple logo just stay there. I am using a 3rd gen ipod.
    with regards and thank you
    Chris
    PowerMac G4 Cube   Mac OS X (10.4.8)  
    PowerMac G4 Cube   Mac OS X (10.4.7)  

    Andrew,
    The iPod and iTunes are not compatible with Windows ME and the minimum requirements are Windows 2000 with SP4 or XP with SP2 (although I use several iPods and don't have SP2).
    If you can't upgrade to one of these, then you can use the iPod with ME if you are prepared to fiddle around a little. However, you won't be able to use iTunes.
    See this.
    Guide to iPod and Windows ME
    You can use iPods purchased in the USA here in the UK. Our family uses 3 such iPods.
    You can also use the iPod on any number of computers as this document explains.
    Using iPod with multiple computers
    Whoever gave you you all this wrong info deserves to be shot!
    Just one more thing Andrew. Please start your own topic in future instead of jumping in an interrupting someone else's with an unrelated query. It's know here as "threadjacking" and is against the discussions Terms of Use.
    Good luck with ME!

  • HT1222 hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?

    hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?  please i need help ASAP

    What generation of iPod touch do you have? If you don't know, see:
    http://support.apple.com/kb/HT1353
    If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see: 
    http://support.apple.com/kb/HT4623
    Regards.

  • HT1329 hi i need help with my ipod nano i want to get my music from my ipod to i tunes so that i can be able to transfer the music on my i tunes to my ipad mini can you help me with that ?

    hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?

    You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store.  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like"iPod transfer," you should get some links.  (The CNET article seems to be popular.)
    Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad.

  • I need help with my iPod restrictions!

    I need help with my iPod restrictions!!

    Withuor more information all I can do is say read:
    iOS: Understanding Restrictions
    or chapter 26 of the users guide
    iPod touch User Guide (For iOS 5.0 Software)

  • My friend needs help with her ipod

    My friend needs help with her Ipod. Here's what happened. She connected her Ipod to a casette adapter and the ipod just froze. She started doing the reset but to no avail. What do you think cause this? She really needs help so if anyone can suggest what to do that would be greatly appreciated.
    I don't specifically know her ipod but I think that it is the Ipod 30gb.

    Welcome to Apple Discussions!
    She needs to reset her iPod by holding down Menu and Select for 6-10 seconds...
    Resetting iPod
    It may take several attempts. The above link also has "tips" if the iPod does not seem to be resetting.
    If she has tried many times, along with the "tips" and the iPod still won't reset, then she will have to wait for the iPod's battery to die and then she can charge it back up and it should work fine. The iPod should reset though.
    btabz

  • Need Help Getting New iPod Classic to work on system with existing iPods

    I have an iPod shuffle (for workouts) and an iPod photo 60GB which I have had for some time. I have iTunes 8.
    Got a new iPod Classic 120 GB for Father's Day - I cannot get it to work with iTunes yet. Plugged it in and nothing happened. iTunes just acted normal, no setup assistant, nothing. Going to reboot and see if it does the same thing, but in the meantime I am hoping someone here can advise.
    Thanks in advance,
    jf

    Turns out, of all things, it was the cable - seems the 'old' cable does not work with new iPods, but the newer cable that comes with Classics works with everything - cable was updated somehow, per Apple.
    Thanks,
    jf

  • I Really Need Help With My IPod!!!

    Ok. Whenever I push a button on my ipod the apple pops up and then an ipod with a sad face pops up. I have reset it. That has done nothing. Whenever I put it into disk mode i'll connect it to my computer then the computer will read it but after a few seconds it will come out of disk mode and the computer won't read it whenever its not in disk mode. I can't even restore it because when i bring the updater up it says please plug in ipod. I would appreciate it if someone could help me.

    Suggestions when you run into a problem of a Sad iPod icon or a folder icon with exclamation point with your iPod.
    1. Try these five steps (known as the five Rs) will conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
    8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
    9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
    If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

  • I need help with my Ipod

    I recently got a 4GB Ipod Nano from a friend. When I plug it in to my computer, which has the latest Itunes software and has been used for an Ipod Nano before, my Ipod shows up in "My Computer" but not in Itunes. I have been searching all over this site for answers to my problem, and Ive tried everything I could, but I still Have the same problem. If anyone could help me out with this, it would be greatly appreciated.
      Windows XP Pro  

    i need help downloading videos to my ipod i went to support to see how to do it because my ipod says some songs such as (name here) can not be downloaded to this ipod besacuse this ipod does not plat videos or someting like that and im totally lost!!!

  • I need help with my Ipod touch 4th restoring to factory settings

    I have posted several posting because I need help but somehow everybody seems to ignore the subject or they just don't want to go there. I wonder why.
    Anyways, I'm in critical bind. I still have iTune 10.7 running on my iMac 10.6. However, when I try to synch my Ipod to my Mac I get a message that I need to restore my Ipod to factory settings.
    The thing that I'd like to know if I restore to factory settings if I could select which verions iTune I could select. I have 10.7 installed and also have a copy in TM.
    I don't want to use iTune V.11

    Ana
    I appreciate your input, but you still haven't told me how to restore the iPod w/o getting V. 11. So far for what I read it says that if I choose to restore back to factory settings that it will install the latest version of iTune. Is there any way that I can overide this? According to you, it sounds like I could but still you haven't share with me how to do it
    Illlaass
    Here is the thing I have iTune 10 installed but when I tried to synch the iPod is when I get the message that I have to restore it to the factory setting. I'm willing to go along with it provided that I can select iTune 10.7. I have it installed in my backups.

  • HT1212 i need help with my ipod !

    hello please i need help my ipod is blocked because i enterted
    the wrong password too many times i need to know how to
    unblock it without loosing everything and without backing it up on my computer

    Yu cant. Y have to restore and tjhus erase the iPod
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    You may be able to get some data off the restored iPod via
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html

  • Need help with new iPod (kind of kong)

    I have a 2nd generation iPod mini with 4GB of music in an outdated iTunes version 5 I think.
    I just bought an 80GB iPod classic, and want to know how to go about installing it and putting the music on.
    1. Should I uninstall iTunes and then download the newest one, then put all of my music into iTunes that I want on the new iPod?
    2. Or just update old iTunes and plug in the 80GB one.
    I am not really tech savvy so any help is appreciated! =)

    Just update iTunes to the latest version, connect your new iPod to your computer and follow the on screen instructions to register and name it. It will connect to iTunes and prompt you to automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like. You can leave it at manual update or choose to sync music - selected playlists.

  • I need help fixing an ipod classic 5g why isnt it making music?

    im fixing an ipod classic 5g 30gb and i got it a new battery and audio jack/hold switch but it doesnt produce music other than the clicking when you scroll the wheel i traded out mother boards out of an identical broken ipod (thats only problem was it had a scratched up case and the battery strip was torn)incase it was just the the harddrive pin connector thing being broken so it should make noise but ive tried plugging it into speakers and headphones that work on everything else it's just the ipod wont make noise idk what to do ive even went to the settings and made sure the volume limit was set right but still please dont tell me the new audio jack i waited almost 3 weeks in the mail for is broken  -_-

    To verify whether or not it is an issue with the headphone jack or logic board, have you tried placing the iPod onto a dock with a dock connector and had it output sound via the dock instead of the headphone jack?
    B-rock

  • I need help with my ipod touch 4, i hit it on my table and now the touch screen doesn't work at all

    i got mad and hit my ipod agaisnt the table and now the touch part of the screen doesn't work i need help, i don't want to send it to Apple because i have music that i downloaded for free and i'm worried all my songs, pics, videos will go away if i send it to them.

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Maybe just a loose connection they can fix.
    Apple Retail Store - Genius Bar
    Here is how to get your media off the iPod.
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

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