HT1430 I suddenly can.t access you tube via videos via my iPad . Tried via safari and you tube app on iPad but it says no videos and then ask me for you tube password . Never had to use a pass word

I suddenly can,t access you tube videos via my iPad. Tried safari and you tube app on iPad. I get no videos and then it asks for you tube password. Not had that before.

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

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I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

Hello, StephCalderon11.
Thank you for visiting Apple Support Communities.
If you are being prompted for the password of your old Apple ID, see the article below.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Jason H.

HT1212 I updated my ipad to ios7 and now it asks me for a passcode, I never had a passcode on it so dont know what to do HELP

Hi All
I upgraded my ipad to ios7 but now it is asking for a passcode. I never had a passcode on it before, now dont know what to do.
HELP
Gabrielle

I had to call Apple Support and they walked me through the restore procedure.
We first had to delete the old account from iCloud and then do a restore from iTunes.
Even with Apple Support's help, it took a few tries.
We had skipped the adding a passcode during the ios7 update.
The helpdesk said we must have inadvertently, but I know that we did not:
i.e. we just pushed a "Don't add a passcode" button (I don't remember the exact text)
on the touchscreen and nothing else.
We had to restore from a few month old iTunes backup -
The lady at the Apple Support call desk was very nice and helpful,

Any idea what is happening to the iOS5 update problems? My iPad won't open say need to unlock SIM I don't have a password, never had one, don't use 3-G only wi-fi.

Need help with update! see above

Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen

Iphone keeps asking me for my AppleID password

My iPhone keeps asking me for my AppleID password.
This usually happens after I wake the phone and/or start any app. The problem is intermittent (and too consistant that it has become very annoying!)
This started happening about 1.5 weeks ago.
I called into Apple support and they don't have any idea of how to fix it other than me backing up my phone and performing a brand new restore. I haven't done that yet as it seems to be a brute force approach (and lengthy timewise at that).
From what I can remember, I purchased a song from my iPhone using the iTunes store. Ever since then, it has started asking me for my password for my AppleID. If I enter the password and click OK, everything is fine, but after a few moments, it will ask me for my password again. Also, if I hit Cancel, everything is fine, and again, it will ask me for my AppleID password.
I have the lastest build/version of iOS 5.0.1 installed. The password entered IS correct. I am able to purchase music/movies/tv shows from my AppleTV with the same AppleID and password. I have verified on my iPhone under settings, Itunes that my AppleID is correct as well.
Anybody else getting this and/or have a solution?

Could be a few things...Some things to check:
-Do you have pending downloads in the itunes store? Go to ITunes Store > More > Downloads
-Are you signed into the correct Apple ID in the store? Go to Settings > Store and check the Apple ID. It may be a good idea to just sign out (by tapping on the apple ID and choosing sign out) and sign back in even if you are.
-Other things that use your Apple ID that you might check: App Store, Facetime, iMessage, iCould, Game Center

HT1338 I suddenly can't access any links in Mail ( I use Safari as a browser)

I suddenly can't access any links in Mail ( I use Safari as a browser) any ideas please?

Try upgrading your operating system so that your Mac can run a newer browser.
Allan

McAfee SiteAdvisor is no longer working with my Safari 8.0. I never had trouble using it with Safari before this latest version. Has anyone else had this problem?

McAfee SiteAdvisor is no longer working with my Safari 8.0. I never had trouble using it with Safari before this latest version. Has anyone else had this problem? I contacted McAfee support and they said nobody else is reporting this issue.

Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty.

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom o

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)

you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

My ipod touch was stolen. I installed mobile me but never had to use it. When I try to locate it it just comes back saying "location services are disabled". Does that mean that whoever has it has disabled the service or that they havent connected to wifi?

My car was broken into and my ipod touch was stolen. I installed the mobile me but have never had to use it. They renamed the ipod because when I sign in it says it is someone elses ipod...grrrrr!!!! It says location services are disabled. Does this mean that have turned off the locator settings or that they havent connected to wifi? I have been trying to locate it for 2 weeks now. Time to give up? Any info you could provide would be appreciated. Thanks!

They've probably restored it by now and when that happens, any email accounts/mobileme accounts that were on it are not there anymore.
I hate to say it, but you're most likely SOL.

I got home today and got a message on Messages or IMessage and the Messages app would not open i restarted my computer and it had a question mark as the icon for the app. Help!?!?! What does this meen how can i prevent further damage or fix damage delt

I got home today and got a message on Messages or IMessage and the Messages app would not open i restarted my computer and it had a question mark as the icon for the app. Help!?!?! What does this meen how can i prevent further damage or fix damage delt

Is this what you see when you start up your MBP?
http://support.apple.com/kb/ts1440
Ciao.

I have an iphone 4 that says i have too many free accounts on icloud. Ive never had an account, what should i do?

I have an iphone 4 that says i have too many free accounts on icloud. Ive never had an account. What should i do?

You can only set up a limited number of new iCloud accounts per device. Is it possible that someone else created these accounts? Is it a second-hand device? In this case you will have to use an other device if you want to create a new iCloud account.

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

If you are printing via a Windows shared printer and it is the Windows user account that you are being prompted for then you can save this in the Keychain, as shown below.

HT5787 Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone

Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone help?

You reset the iClould password the same way you reset the Apple ID for the email address/account
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1430 I suddenly can.t access you tube via videos via my iPad . Tried via safari and you tube app on iPad but it says no videos and then ask me for you tube password . Never had to use a pass word

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