HT1430 I would like to reset the iphone but the sleep wake button has stopped working

how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen

"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store".

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CDMA iPhone 4's sleep/wake button isn't working

Ok so this afternoon I was doing the usual and using my awesome iPhone 4. After locking the screen my pressing the sleep/wake button, the button became jammed. It won't go up or down, or click to preform the sleep/wake functions. Will Apple cover this? It is still under the 1 year limited warranty. The back glass is also cracked and spider webbed.

I had exactly the same problem. I took it to the Apple Store and they peered up inside and said I had "obviously used some corrosive liquid" on it, so the problem was not covered by the warranty. I have no idea what "corrosive liquid" it could have been--I am very careful with my iPod, keeping it in a case, etc. The only thing I could think of was sweat from the gym, but they said that wouldn't do it. So they basically gave me a replacement one but charged me $150! I have been extra careful with the replacement one, but after 2 weeks, it is having exactly the same problem.
I just did a hard reset (held down the Sleep/Wake button and Home button simultaneously until the Apple Logo appears. Now it kinda works sometimes. Sometimes I have to push the button multiple times before it goes to sleep.
This is extremely frustrating as I am very careful in handling it. Makes me think there is some other problem with it, or these things are just so fragile they can't take the wear and tear of normal use.

I would like to reset my iPhone but it has asked me for a restriction code I have never set one and I have tried everything I can think of I was wondering if there was a specific code ????

Help me I have been trying to restore my iphone back to original settings an very time I try it asked me for a restriction code I have never set a restriction code and was just wondering if they were all the same for every iPhone please could someone help me

- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to it see:
How to reset forgotten Restrictions...: Apple Support Communities
Some other uses have experienced a Restructuions passcode just appearing out of thin air. Try passwords you use on the iPhone.

My iPhone 4 sleep/power button has stopped working?

I was told by a friend that if I go into the apple store, because my iPhone is out of warranty, they'll offer me a brand new handset for £100. Is this true?

You get an out of warranty replacement...could be new or refurbished...comes in a white box. Cost is £126.44, I believe.
Refurbished is indistinguishable from new.

HT1430 I am unable to reset my phone as the sleep/wake button does not work????

My sleep/wake button has stopped working. I have checked the support site and it states to reset but I can't as the button does not operate. Do I need my phone repaired?

Yes. If something is broken, you generally have to get it fixed before it will work again.

HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.

When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

IPhone top sleep/wake button is not working & Apple Logo screen at startup

I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

Jason,
I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

IPhone 4S, sleep/wake button isn't working.

My IPhone 4S sleep/wake button suddenly stopped working. I cannot even reset it. Is there a fix I can do or do I need to take it to the Apple store?

you can try to restore it if you can still click the button but it just isnt responding or if the button is stuck you can take it to apple retail store

I would like to reset my balance on the account. Help please.

I would like to reset my balance on the account. Help please.

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Hello, I would like to unlock your Iphone, but there is the Problem, it is bound to the operator AT

Hello, I would like to unlock your Iphone, but there is the Problem, it is bound to the operator AT & T and I have no contract. How do I unlock it from etogo operator?

You contact AT&T and find out if it, and you, are eligible for an unlock. ONLY AT&T can authorize unlocking it.

Just started up iPhone 4S and done something wrong, I have speaking on all buttons and apps, I would like to switch it off but the phone will not scroll?? Please I'm going mad!!

Just started up iPhone 4S and done something wrong, I have speaking on all buttons and apps, I would like to switch it off but the phone will not scroll?? Please I'm going mad!!

triple click the home button. Then you can go into accessability options in settings and turn off that feature

I have an ipod touch but i don't have enough memory and 0I get an upgrade soon for my phone and i want the iphone but the thing is, can i have an ipod touch and an iphone on the same itunes account like can i use my money on my ipod account for my iphone

I have an ipod touch but i don't have enough memory and 0I get an upgrade soon for my phone and i want the iphone but the thing is, can i have an ipod touch and an iphone on the same itunes account like can i use my money on my ipod account for my iphone

Your iPhone and iPod can share the same iTunes account. Apps can be freely shared and used by one or both devices. You can't use money in your iTunes account to pay for your phone, but purchased apps can be used by both the iPod and iPhone.

I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck.

My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

The home button has stopped working on my iphone 5c. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode.

Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.

If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.

HT1430 I would like to reset the iphone but the sleep wake button has stopped working

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