HT1430 iPhone 4s keypad the "o" and return button are not working - solutions?

iPhone 4s keypad, the "o" and the return button are not working. Upgraded the software, now the "o" works in the verticle position only, and the return works in the horizontal position only. Help!

Hi, VRS77. 
Thank you for visiting Apple Support Communities. 
I would start with closing any open applications in multitasking and restarting the device.  If unfamiliar with multitasking, I have included a screenshot on how to process an application close.  Test the results after processing these steps.
iOS: Force an app to close
If the issue persists, here are a couple addition troubleshooting steps I could recommend. 
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Hope that helps,
Jason H. 

Similar Messages

  • I can not delete or compose an email on iphone 5.  The icon and delete button are not on the screen.

    I can not delete or compose an email on iphone 5.  The icon and delete button are not on the screen.

    I had the same problem.  I completely powered down the iphone and then powered it back up.  I then had the bar at the bottom of the email app that I think you are looking for.
    iPhone5, OS6

  • The forward and back buttons are not working. I want to use these buttons after accessing a different site but not it has not worked

    <blockquote>Locked by Moderator as a duplicate/re-post.
    Please continue the discussion in this thread: [tiki-view_forum_thread.php?comments_parentId=693097&forumId=1]
    Thanks - c</blockquote>
    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    I am not sure what happened or how this happened but, for some reason my back and forward buttons are no longer functioning. I have uninstalled and re-installed firefox twice and updated the Torbutton but yet, it is still now working. I can;t find answers from your forum.
    == This happened
    ==
    Every time Firefox opened
    == earlier this week
    ==
    == Troubleshooting information
    ==
    Application Basics
    Name
    Firefox
    Version
    3.6.3
    Profile Directory
    Show in Finder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    CoolPreviews
    3.1.0521
    true
    Cooliris
    1.11.6
    true
    [email protected]
    Torbutton
    1.2.5
    true
    Modified Preferences
    Name
    Value
    accessibility.browsewithcaret
    true
    accessibility.typeaheadfind
    true
    browser.history_expire_days.mirror
    180
    browser.history_expire_days_min
    5
    browser.places.smartBookmarksVersion
    2
    browser.startup.homepage
    http://www.google.com/
    browser.startup.homepage_override.mstone
    rv:1.9.2.3
    browser.tabs.loadInBackground
    false
    extensions.lastAppVersion
    3.6.3
    network.cookie.prefsMigrated
    true
    places.last_vacuum
    1274131105
    print.macosx.pagesetup-2
    PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
    print.print_bgcolor
    false
    print.print_bgimages
    false
    print.print_command
    print.print_downloadfonts
    false
    print.print_evenpages
    true
    print.print_in_color
    true
    print.print_margin_bottom
    0.5
    print.print_margin_left
    0.5
    print.print_margin_right
    0.5
    print.print_margin_top
    0.5
    print.print_oddpages
    true
    print.print_orientation
    0
    print.print_pagedelay
    500
    print.print_paper_data
    0
    print.print_paper_height
    11.00
    print.print_paper_size_type
    1
    print.print_paper_size_unit
    0
    print.print_paper_width
    8.50
    print.print_printer
    print.print_reversed
    false
    print.print_scaling
    1.00
    print.print_shrink_to_fit
    true
    print.print_to_file
    false
    print.print_unwriteable_margin_bottom
    56
    print.print_unwriteable_margin_left
    25
    print.print_unwriteable_margin_right
    25
    print.print_unwriteable_margin_top
    25
    privacy.cpd.siteSettings
    true
    privacy.sanitize.migrateFx3Prefs
    true
    privacy.sanitize.timeSpan
    0
    security.warn_viewing_mixed
    false
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Intel Mac OS X 10.5
    == User Agent
    ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    == Plugins installed
    ==
    *-Cooliris embbedded in a tab
    *Gecko default plugin
    *Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
    *BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
    *iPhoto6
    *Office Live Update v1.0
    *Java Plug-In 2 for NPAPI Browsers
    *Shockwave Flash 10.0 r42
    *RealPlayer Plugin
    *4.0.50524.0
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

    I know there are some problems with Question Slides, but I'm using them as timesavers. Building question slides yourself takes a lot more time. When I started using them, I had to find the right settings to get the results I wanted, but now mostly I do not have that much problems anymore (if the internet connection is not failing).
    What are your Quiz settings: can the user have more than one attempt, do you allow Backward movement, Review possibility etc? Is the uploading to a LMS (which one), what were the Manifest settings?
    Lilybiri

  • My iphone fall in the sea and now it's not working how i can take off my photo and numbers ? and do u thing it will be work or what plz help me !!!!!!!!!!!!!!!

    my iphone fall in the sea and now it's not working how i can take off my photo and numbers ? and do u thing it will be work or what plz help me !!!!!!!!!!!!!!!

    Sea water and electronics don't mix.  The salinity fries the internal circuitry of the phone. Your phone is toast.
    Certainly the user of any device which can be lost, stolen, or dropped in the sea would be smart enough to have had the data backed up, rght?  Your photos and numbers should be safely backed up on your computer or in the cloud.
    If you didn't do this, there's no way to recover those data now.  Backups are meant to be done BEFORE disaster strikes, not after.

  • HT1430 The locked and unlocked button is not working very effectively.

    The locked and unlocked button is not working very effectively.

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
      iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • "Validation" enabled for the composite and my testsuites are not working

    I have posted the below issue in Test suite in JDEV - Studio Edition Version 11.1.1.2.0 But I felt that this is the right forum, so posting this again here:
    I have mediator calling bpel. Mediator is exposed as web service. Whenever I run the service using "Test" button on EM with validation turned on
    then it works and the process will be completed.
    But I have initiate xml in the test suites. I select "UnitTests" and select my test case xml that was associated to "Initiate Message for operation",
    I see that the process is still in the "Running" state. I put in exactly the same values as I use for testing the service from EM.
    Did anybody face this issue? This happens only when we turn the validation to "Enabled" in EM.
    I have "Validation" enabled for the composite and my testsuites are not working. When I test using unit tests, I am only seeing "Running" status of the processes and these are not getting completed.

    Hello there, RevDebMN.
    The following Knowledge Base article is always a great fallback article for troubleshooting Mail issues:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Particularly useful, in your case:
    Mail Connection Doctor shows one or more red dots () in the account Status column
    Check your Incoming IMAP or POP and Outgoing SMTP email account settings
    Use Apple's online Mail Setup Assistant to discover what the correct settings should be for both your Incoming (IMAP or POP) and Outgoing SMTP email servers. If your email service provider is not listed in the Mail Setup Assistant, visit your email service provider's website or contact their support staff to get the correct settings. You can use this "cheat sheet" when asking your email service provider about the settings you need.
    After you have the correct email service provider settings, make sure Mail is configured properly.
    Click here if your Incoming and Outgoing email account settings are correct, but the issue persists
    What alert message is shown in the Mail Connection Doctor "Details" column affected account?
    Click here if a "Could not connect to this (server type) server…" message appears
    Click here if a "Trying to log in to this (email server provider name) account failed…" message or any other error message appears
    If the issue persists, then you'll want to remove the account and then add it again using this article:
    Mail (Mountain Lion): Remove accounts
    http://support.apple.com/kb/PH11794
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I start it up it shows two two nested windows on the screen, has a Firefox yellow tab in the corner, does not display the toolbar bookmarks, the back and forth buttons do not work and there is no page refresh. No clue what is going on.

    Every time I open up Firefox it appears to open two nested and linked windows, each with their own minimize, maximize and close buttons but the both work the same. The homepage does not come up, the back and forth buttons do not work. Both the refresh button and F5 do not work. The Bookmark Toolbar does not show up until I disable it in View and then re-enable it and this causes the outer nested window to disappear or close.

    This issue can be caused by an extension or theme that isn't working properly.
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • The forward, back, refresh, and stop buttons are not working. Even after installing the latest version. Anyone else having this issue?

    The forward, back, refresh, and stop buttons are not working. Even after installing the latest Firefox update. Also my home page stopped loading upon startup even tho I have it setup to do so. Anyone else experiencing these issues? This is my second request for help and of course, Firefox on-line support is always closed.

    Those are all symptoms of a problem with the places.sqlite file, for details see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

  • How can you start up your ipod if holding the hold and home button does not work?

    how can you start up your ipod if holding the hold and home button does not work?

    Remi,
    How long did you hold these buttons for? Did you try more than once?  Have you tried letting it charge for a bit and trying again?
    If nothing else, see this article for more troubleshooting assistance.
    http://support.apple.com/kb/TS2771
    B-rock

  • When i close the window if press pressed next to the closure and returned again press not work

    When i close the window if press pressed next to the closure and returned again press not work

    Please expand upon your question with more detail. You can also post in your native language if English is a difficulty.

  • Can't download a film from iTunes on iPad.  The purchase and hire buttons are not the standard blue

    Cannot download films to iPad via iTunes
    The buy and rent buttons are effectively greyed
    Also cannot down load previously purchased films
    Nor can I plan previews in iTunes
    My account details are fine and all of the above work from my iPhone

    Have you followed the steps outlined here:
    http://support.apple.com/kb/HT4792

  • TS3274 the sleep and wake button can not work

    Now my sleep and wake button can not work. When I press it either long press or short press. no response at all.
    , then I long press the home button to restart the ipad. It appears the apple logo, but after a while, the screen just a flash, and then restart again, and the apple logo appears again. It never restart properly until I plug in the USB cable with it to connect it with PC.
    What is wrong with my iPad, pls help, much appreciated!
    -Will

    I can't understand you.
    1. What sleep/wake button are u talking about? You mean the power button? Sleep/wake is a function, not a button, which works for covers that supports it.
    2.You press home button to RESTART ipad?? what home button? the one at the bottom of the screen or at the top?

  • Lost my iPad and when I attempt to use the "LOST" feature in icloud, the NEXT and CANCEL buttons are not responding.  I have tried this on 3 different windows based computers.  Any ideas???

    When using icloud because I lost my ipad...when i attempt to use the "LOST" feature the "next" and "cancel" buttons do not respond.  I have attempted this on 3 different windows based computers on 3 different networks.  Any ideas? 

    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • How to I get to the home page, when the message says Not Enough Storage and the Close and Settings buttons do not work?

    My iPad has froze. How do I unfreeze my iPad?

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

Maybe you are looking for

  • Time Capsule won't accept my user name and password for access - Help!

    Hi all, My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Mac

  • Since upgrading to Mavericks, my system has slowed considerably.  Any suggestions?

    Hardware Information:           MacBook Pro (15-inch, Late 2008)           MacBook Pro - model: MacBookPro5,1           1 2.53 GHz Intel Core 2 Duo CPU: 2 cores           4 GB RAM Video Information:           NVIDIA GeForce 9400M - VRAM: 256 MB     

  • Q: When importing old digital 8mm tapes, audio is only mono. How do I

    force stereo or add a second audio to the other speaker. It is annoying ot watch an hour's worth of movie with only sound form one speaker. I know I can do this in final cut, looking to do completely within iMovie '08.

  • Macbook Pro...5400 or 7200 drive?

    I'm looking into trading in my Powermac G5 dual 2.5GHz for the newest 15" macbook pro, and I'm wondering which drive to get. I will be using it with FCP and Motion occasionally, but I have Mac Pro dedicated for most of the work. I plan on buying an e

  • BAPI to Change MM Vendor Quotation (Simulate ME47)

    Hi everybody. I'm abap consultant and I'm trying to find a BAPI to change a Vendor Quotation. I've found two so far, but they are especific to Customer or Purchase Order (BAPI_CUSTOMERQUOTATION_CHANGE and bapi_po_change). I've seen that currently the