HT1430 Iphone 5 stays on 'searching'

it was working perfectly then i switched it off, and now the top left just stays on 'searching'. i've tried resetting it multiple times, switching on airplane mode, turning it on and off, but it still wont work. is there anything i can do? i am on O2 in the UK

Hi Croman911,
Here is an article for troubleshooting Wi-Fi connections and iOS devices:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
This article may also help, as it includes recommended settings for routers to have when being used by iOS devices:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers!
- Ari

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Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
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I just updated my 3gs to iOS5 and it keeps on saying cannot activate iphone.. after searching videos how to activate it.. i can't tap my three fingers because there is no clock showing on my screen. how do i go about it? help please.

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I cannot make or receive calls - my phone constantly says searching. Any ideas what's wrong?

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Hi momver!
I have an article here that is specifically written for this issue. It can be found right here:
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http://support.apple.com/kb/ts4429
Take care, and thanks for visiting the Apple Support Communities.
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I'm having the same problem. My iPhone 5 has been "searching" for 24 hours. During that time, I've flown to different states with someone else who has an iPhone 5 with Verizon and who has not experienced any issues at all. Given that, location can be eliminated as the potential trouble. I checked the bill...all current and paid there. The phone hasn't been damaged, dropped, or exposed to any type of trauma. I've tried reseting the network settings, restarting several times, and ejecting the sim card with no success. My iPhone is still "searching." Any advice, Verizon?
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Message was edited by: Admin Moderator

jriphonehelp,
I'm sorry to hear you have been having trouble getting service. If you've been traveling I'm sure the last thing you want is to be without service. Let's get that working for you again! I would concur with your determination that it is not location specific. The fact that you have been in multiple locations with someone else that has no issues makes that pretty clear. As you mentioned that you checked the account and there are no issues there that brings us to the device.
Have you had any other trouble with this iPhone? Do you have any kind of case on the device? If so, could you remove the case and powercycle the device. Does service return when you power back on or does it still search for service with the case removed? You mentioned you "reset network settings," you can also "reset all settings" without it deleting anything from your phone. If the problem is still taking place once you do that I would replace the sim card. I know you have been traveling, you can find a store near you here: http://vz.to/1aDzA92 .
Hope that gets you back in business so you can focus on your trip! Let us know if there is anything else we can do to be of help.
Sincerely,
BrianP_VZW
Follow Us on Twitter @VZWSupport

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Hello there, jrabah.
The following Knowledge Base article provides some insight for troubleshooting the issue you're describing:
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http://support.apple.com/kb/ts5183
Thanks for reaching out to Apple Support Communities.
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HT1430 Iphone 5 stays on 'searching'

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