HT1430 Mic not working on BRAND NEW iphone 4 - pathetic!

First time out of the box, and the mic on my brand new iPhone4 ordered from Apple doesn't work!  Not for calls, not for Voice Memos, nothing!
Presumably a hardware issue, so I guess it will be going back unless anyone has any ideas of what might be wrong?

Maybe hardware, maybe not... did you restore a backup of an older phone to the new one?
If so, try setting it up as a new phone and see if the problem persists. It may be corruption in the backup used to set it up.

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