HT1430 My email has quit working! message comes up saying "Cannot Get Mail' and The connection to the server has failed!
My email has quit working! I receive message saying, "Cannot Get Mail" and it also says, The Connection to the Server Failed!
Can anyone help?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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I recently used icloud on my phone to back up my phone. After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message. It says cannot get mail, user name or passwork incorrect? What do I do?
Hi,
Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't. -
i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I cannot access my emails accounts after backing up and restoring my info onto a new iPhone. Any ideas?
Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
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Whenever I try to open iPhoto, a message comes up saying that 148 photos have been found in the iPhoto Library that have not been imported. It asks me if I want to import them and I say NO but then it places them in a recovered photo folder. I keep deleting the empty recovered photo files but it just keeps asking me every time I go to open iPhoto! I'd love to just get rid of the "found" photos (I can't open them anyway!)
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Click to view full size
look for a folder titled Import or Importing and move it to the Desktop. Launch iPhoto to see if the message goes away. If there is no message check the contents of the Import folder to see if you want to keep any of those image files (usually they have not been imported into iPhoto). If you want to keep them then drag the folder into the open iPhoto window to import.
OT -
i need help really bad. im trying to sync music on my ipod, but a message comes up say " cannot synce photoes in ipod because the folder pictures cannot be found . what do i do ?
Try deleting the iPod Photos Cache folder. There may be more than one. For its location see:
iTunes: Photo sync creates iPod Photo Cache folder
Also, go to the Photos pane for the iPod in iTunes and make sure syncing photos is unchecked. -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
mail.app pops up saying "Cannot get mail: The user name or password for "iCloud" is incorrect", that is not true because i can log in on iCloud.com with the same credentials setted in mail.app. But the strange thing is that i can get the email! Let me explain: mail.app download the emails normally but when it check for incoming mail and there are no one, the alert pops up.
This is not a critical issues, i can get the emails anyway, but that alert is really annoying.
I've alredy changed the password of my appleID to a new one, but nothing changed.
Has anyone had the same problem and managed to solve it?Do you have 2 step verification set for Gmail?
Gmail – 2 Step Verification
Gmail – 2 Step Verification (2)
Gmail – Application Specific Passwords -
My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?
Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
I am unable to send or receive mail. I am getting an error message that says, cannot get mail, the connection to the server failed
Hotmail IS having problems:
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/ -
On iPad when selecting mail getting multiple boxes saying "Cannot Get Mail" cannot connect to server. However, mail appears to be working fine ? Ca not figure why this is happening ?
Hi there wjmcder,
I would recommend removing and re-adding the affected account as an inital troubleshooting step
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .
Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
TS3988 I keep getting a message saying Cannot get mail, The connection to srver failed.
I keep getting an error message on my IPad saying Cannot get mail. The connection to server failed. Any ideas on how to fix this
You will need to contact hotmail, since it is there server.
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When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you BobbieWhen I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie
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