HT1430 My iPad is lock don't know how to unlock it
My iPad is lock don't know how to unlock it
If you're talking about a passcode lock then you'll have to restore the device with a computer with itunes. If you can use a computer that you've been syncing with then you'll be able to retain the current content on the ipad. If you haven't been syncing with a computer, or you otherwise don't have access to that computer, then you'll still be able to restore but you'll lose whatever is on the device.
iTunes: Backing up and Restoring iOS software
http://support.apple.com/kb/HT1414?viewlocale=en_US
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
Similar Messages
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I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?
Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.
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I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.
oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B -
HT201699 I don't have an APN in my mini ipad, and I don't know how to set a personal hotspot
I don't have an APN in my mini ipad, and I don't know how to set a personal hotspot
Non Retina display, first gen. iPad Minis DO NOT have personal hotspot feature. This feature started with Retina Display iPad Minis.
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Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am new to Apple and just bought an ipad air. I have a Telus email acct and don't know how to set up a group. Can anyone help me? Thanks
There isn't anything in contacts that has "create a group" . That's why this is so frustrating. I've tried creating a new contact and dragging names into it - doesn't work. I can't find anything that helps!!! What am I missing?
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Preferences for HP Envy 5530 All mine are locked don't know how to change to get them unlocked
I bought HP Envy 5530 thinking great I can have instant ink cartridges and great its wireless so I don't have to have cables. My problems are that when I print I cannot change the print preferences. Every option is locked for me and I don't know how to change them - is this because I am wireless. I just want to be able to print not online but from my laptop for crafting at home?? Pleae help I have been in this state for months now and I can't seem to get help from Customer Support???
This might happen if you are not logged in as the administrator. Does this still happen when you are logged in as the administrator?
http://windows.microsoft.com/en-ca/windows7/how-do-i-log-on-as-an-administrator
Also, to provide the best print quality, when you select certain print setting combinations, other preferences which cannot be applied are grayed out.
Are all the preferences locked or only some?
I work for hp. -
I have bought new apple iPad but I don't know how to verify my Apple ID can you please help me
I Have bought new apple I pad but I don't know how to verify it can you please help me
When you create an iTunes account you should receive an email to the primary email address that you put on the account - that email should have a 'verify now' link in it which you need to click on and which will open a browser for you to log into your account from.
From Frequently asked questions about Apple ID :
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
(For info these are user-to-user forums, you are not talking to iTunes Support nor Apple, nor is it 'live chat' - a fellow user will reply when they see a question and they know the answer.) -
HT1316 I don't know how to unlock my sim pin
I do not know how to unlock my pin for sim I forgot
There is one person that can help you. Your carrier.
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I pre ordered a movie on iPad but I don't know how to download it?
I pre-ordered a movie on iTunes and when It came out I got an email with a link saying to download it but when I click on it it just goes to iTunes I don't know what to do from there help me please?.
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling -
HT4061 Just purchasedan ipad 16GB and don,t know how to use it. Need a turorial
Just purchased an ipad16GB and don't knoe how to use it.
Read the user manual. You can find it on line or there should be a link in safari for it too, I believe.
See this link from the Apple web site: http://manuals.info.apple.com/en_US/ipad_user_guide.pdf -
The Airplay icon on all my devices has a lock on it. How do I unlock it to share with my Apple TV. I have homeshare on everything and I simply can't figure this out.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hard to write is limited space. But tech support has two phones...and iPhone 5c and 5S, left by a former employee. Both are still tied to his itunes at email r********@yahoo.com. They don't the who the employee is. When they try to restore them to defaults, itunes tells them that the phone is linked to an itunes account. How can we get the phones wipes so that the company can reassign them. Assigning at least one of them to me?!!! (Coulld fit into 5c or 5s since there is one of each)
There are two levels of locking:
1. A 4-digit passcode that is entered to access the iPhone. This can be removed by connecting to a computer running iTunes by way of the recovery mode as described in http://support.apple.com/kb/HT1212 this simply erases the content and settings so it is accessible.
2. Find My Phone has been turned on in Settings > iCloud using the owners Apple ID and password. This sets the Activation Lock and cannot be bypassed. the owner's Apple ID and password must be entered to release the lock, or, the owner must login to his/her iCloud account, go to Find My Phone, and remove the iPhone from the devices list. After that is done the iPhone can be erased and restored.
Your situation sounds like number 2...the previous employee has installed an Apple ID and password and set the Activation Lock. Your IT folks will not be able to bypass that. At his point, the best hope is to take the iPhone to an Apple store genius bar with company proof of ownership, and see if they can help you. -
Accidentally, i deleted the default camera from my ipad and now I can't use the camera of my ipad. How can I get that back?
Check your restrictions
Settings>General>Restriction>Camera -
Hi,my i phone is locked and i have pukcode but i don't know how to unlock
hi my friend
PUK unlocks the SIM, not the phone. If you have a locked phone, ONLY THE CARRIER can initiate the unlock process
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