HT1430 My iPhone 4 will not power on. When connected to iTunes it shows battery at 100%. Pressing and holding the sleep/wake button does nothing; just a black screen.

My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?

Only way is to bring it to the Apple Store and use the warranty if it hasn't expired

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My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button

my daughters i pad has sort of frozen. She can lock it and unlock it. All it is showing is her wallpaper. All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off. Help

Have you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.

HT1430 My ipad mini is frozen in an app and the home button is stuck. Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off. Is there any other way I can reset?

My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?

barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.

When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong

When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong?

- Try a reset. Nothing is lost:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
- If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

HT1430 What do I do if holding the Sleep/Wake button on the top of my IPad will not turn it on? My IPad is plugged in.

My IPAD won't turn on by holding the Sleep/Wake button at the top. It is plugged in and the plug is drawing power. Any suggestions? IT worked fine this morning.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: You need to hold Sleep/Wake and Home button (2 buttons) down together

Ipod nano 6th gen - the sleep/wake button does not respond. already tried resetting, restoring.Help!

ipod does not respond when i press the sleep/wake button.
it only comes on when plug in to power supply or using the resetting method (pass and hold the sleep/wake & vol down button).
tried restoring and after restoring, ipod screen hangs, does not respond at all. same for sleep/wake button...
lost! can someone help pls!

Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock

HT1430 my ipad has gone dead. I tried holding the sleep/wake button down until the red slider appears but it never does. By the way this a refurbished unit I purchased from Apple and just received it yesterday.

My ipad has gone dead. I tried holding the sleep/wake button down until the red slider appears but it never does. By the way this a refurbished unit I purchased from Apple and just received it yesterday

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

HT201412 My iphone has completly stopped working have tried holding the sleep wake buttons etc and an apple icon appears but then goes and nothing happens.

My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.

see here
http://support.apple.com/kb/HT1808

I have downloaded songs and when I play them they stop playing. I have to hit the sleep/wake button for the ipod to come on and hit play, then the song will continue playing where it left off

Why are songs cutting out in the middle and my ipod shutting down?I have to hit the sleep/wake button to turn it back on and hit play again. Then, the songs will play from where it left off.

Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario

HT201263 my ipad 2 wont turn on. I have it plugged into charger and when I hold the sleep/wake button, the battery image appears for 1 second, then the screen is blank. How do I get it working again?

My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

When I hold the sleep wake button and the top right button nothing happens

Hi,
I tried to reset my iphone4 and when I hold down the sleep/wake button and top right buttom the phone looks like it will reset but has now been stuck with the apple logo for the past hour...when I repeat that it stays the same...Please help me seems to be stuck, when I plug it into my laptop it doesnt recognise it...

Try Recovery Mode... http://support.apple.com/kb/HT1808

I brought iphone 5 in US. But i had gone back to Vietnam. I want to replace the sleep wake button. My iphone 5 serial number i entered is eligible for "iphone 5 sleep/wake button replacement program. Expired day of program??? Can isend my iphone to US?

And if i want to change iphone 5s, requirements?? Thanks!

Hi tamseny,
It appears that you may have a hardware issue with the sleep/wake button on your iPhone 5. Please go to the following web page
iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
https://ssl.apple.com/support/iphone5-sleepwakebutton/
and enter in your serial number to see if you qualify for the replacement program. Thanks for using the Apple Support Communities!
Cheers,
Bradenh

HT1430 I am unable to reset my phone as the sleep/wake button does not work????

My sleep/wake button has stopped working. I have checked the support site and it states to reset but I can't as the button does not operate. Do I need my phone repaired?

Yes. If something is broken, you generally have to get it fixed before it will work again.

My iphone will not power on - when plugged in the battery will display, but it does not charge

My iphone ran out of battery a few days ago, and now it will not charge back up. Its been plugged in for over a day, when the home button is pressed it displays a battery with 3 small red bars. I was able to get it into recovery mode and restore factory settings - but this did not solve the problem! it is still not turning on. I have tried changing chargers etc. already and i believe it is a problem with the phone. please help!

Could be a battery problem. You'll have to visit an Authorized Apple Service Provider to Apple Store to get it checked for hardware issues.
iPhone - Contact Support - Apple Support

HT1430 My iPhone 4 will not power on. When connected to iTunes it shows battery at 100%. Pressing and holding the sleep/wake button does nothing; just a black screen.

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