HT1430 my iphone does not charge except it is turn off

My iphone does not charge except i turn it off

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
Please be more specific about "it wont connect back to the computer" so that appropriate troubleshooting steps can be provided.

Similar Messages

  • My iphone will not charge unless it is turned off

    My 4s will not charge unless its off then when it gets a certain amount of charge it turns back on and doesnt charge again  It is also recognized when hooked up by the hp laptop but not itunes

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    Please be more specific about "it wont connect back to the computer" so that appropriate troubleshooting steps can be provided.

  • My iphone does not charge or show up as a device in itunes when i plug it into my computer

    I've never had a problem connecting my phone to the computer, but in the last two or so weeks I have been unable to sync or charge my iphone 4 through my MacBook Pro (OSX). The phone does not charge and it does not show up in the "devices" section of itunes. The cord charges through an AC adaptor with no problems and my USB ports all work fine. I have done everything suggested so far, including deleting podcasts, restarting my computer, restarting the phone, uninstalling and reinstalling itunes... I'm not sure what else to do. Any suggestions would be very welcome!

    I removed the AMDS as part of the instructions for completely removing itunes. Nothing changed unfortunately. I don't understand why it is happening!
    I have already checked for lint, etc as you suggested, but don't have another USB cable on me at the moment. I'll be returning home tomorrow so will try then, but I would have thought the cable was fine as it still charges the phone through an AC adaptor fine. Thanks for the suggestions!

  • Iphone 5 plugged in and charge icon appears but iphone does not charge at all.. Please help!

    Iphone 5 not charging after connected via usb and charge icon appears and charge sound occurs.. Need immediate help! Thank you!

    To find out if it's system wide or user specific, try this...
    Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
    Does it work in the new account?

  • IPhone does not charge with outlet

    OK this is strange my iPhone 5c will not charge when plugged into a power outlet but will charge when plugged into my car or external battery.
    Recently my uiPhone 5c stopped charging when plugged into an outlet (through surge protector).  The battery level icon turns green but charge level goes down overnight.    I can plug the 5c into my car charger or externoa battery and it charges.  If I plug my iPhone 5 into the same charger the 5c was plugged into it charges.
    I have no flipping clue.

    Try plugging the charger block directly into the outlet, or another plug spot on your surge suppressor.  It is possible the charger block is bad.  If so, it comes with the same 1 year warranty as the phone.
    HTH

  • My iPhone does not charge while I put it in charge. But when I remove charger it says that put your phone in charge. What should I do?

    Hi,
    my problem with IPhone 5s is, when I put it in charge it doesn't charge and when I remove charger it says that plug in the charger. In this case what should I do?

    Hi Khushboo patel,
    If you are having charging issues with your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Regards,
    - Brenden

  • My iphone does not charge and is just showing black screen

    my iphone was low on battery, so I placed it on charge and when I rechecked it showed a black screen it was off and since then its not starting nor charging. what should I do?

    Try here.  Troubleshooting iPhone hardware
    Try charging using your computer via USB.
    It may depend on how long you allowed it to charge.

  • HT1430 My iphone does not start normally it starts, shows the apple logo and then turns off again what should i do?

    My Iphone doesnt start normally it turns on, shows the apple logo and then turns off again but only while its charging. Before it turned on completely and i saw the charging tag that it was chraging normall but then it turned off again? I have tried totall reset nothing works! Im lost please help!

    Try this to help
    http://support.apple.com/kb/HT1808

  • HT4623 os6 iphone 4s wifi password does not save when phone is turned off and turned back on

    i just udpated my iphone 4S to OS6 and when accessing my secured wifi I add my password and then joins secured network.  However, if I turn the phone off and turn back on again the wifi connection is lost and cannot re join until I add my password AGAIN.  Tried soft reset and reset network but nothing worked.
    Any other suggestions?

    If you do a search of the forums, there appear to be a number of postings regarding iOS6, wi-fi security and random disconnection of wi-fi. It appears, as the posts have discussed, it is connected to the use of WPA2 security. Most of the posting, however, have been related to iPhone 5, not the 4S. As far was what was posted, they say Apple has been made aware of the issue and they are looking for a fix. Not sure if that would help the iPhone 4S, because it does not support both bands as the iPhone 5 does. Just remember that WEP is less secure than WPA2. You might also try restarting your router after changing back to WPA2 on the phone, depending on what the router is set for.

  • My iPhone will not charge and will only turn on when plugged into adapter.

    I have tried to reset and nothing. It turns off if I unplug it and will only turn on when plugged in. The charge has not moved above 19% even though I let it charge for 3 hours while I was out. What do I do?

    http://support.apple.com/kb/TS2802

  • My battery will not charge unless it is turned off. has anyone else had this problem?, my battery will not charge unless it is turned off. has anyone else had this problem?

    my battery on my iphone 4 will not charge unless the phone is turned off. Has anyone else had this problem?

    Is this observed as the iPhone is plugged into a Computer or into an AC outlet; or both?  In any case you should try a Reset of the iPhone by depressing the Sleep button and the Home button at the same time until the Apple logo appears then wait for the Reset to bring your iPhone back to the Lock-Screen. 

  • Macbook not charging, Magsafe green, immediate turn off if charger removed

    Hello all
    I have had a search for similar issues but found nothing quite the same.
    I have a 2009 17" MBP with a 2 month old new battery in it. (not by Apple)
    My current battery percentage is at 14% but my Magsafe is showing green to indicate 95% or above. When I remove the Magsafe my MBP automatically turns off like I've forced shut down.
    I've looked in 'About my Mac' system report and it shows Battery not charging.
    I have contacted the company who supplied the battery as it is under warranty, however, how do I know it is the battery?
    I've tried resetting the SMC by using shift-ctl-option-power but it has not solved my problem.
    Any help appreciated!
    Here is all the info from the System Report.
    Battery Information:
      Model Information:
      Serial Number: 9G0*******N5A
      Manufacturer: TOP
      Device Name: A1309
      Pack Lot Code: 3230
      PCB Lot Code: 30db
      Firmware Version: ddae
      Hardware Revision: dac2
      Cell Revision: 2b39
      Charge Information:
      Charge Remaining (mAh): 1824
      Fully Charged: No
      Charging: No
      Full Charge Capacity (mAh): 12861
      Health Information:
      Cycle Count: 31
      Condition: Normal
      Battery Installed: Yes
      Amperage (mA): 0
      Voltage (mV): 7429
    <Edited By Host>

    Humps_s wrote:
    I have a 2009 17" MBP with a 2 month old new battery in it. (not by Apple)
    There are many tales of woe on these forums about installing non Apple batteries.
    My current battery percentage is at 14% but my Magsafe is showing green to indicate 95% or above. When I remove the Magsafe my MBP automatically turns off like I've forced shut down.
    The green light indicates that it is providing power to the MBP.  It does not mean that the battery is charged 95% or higher.  Disconnect or take out the battery and the charger light will green.
    If your charger was connected when you made the image of the battery data, it indicates that the battery is simply not being charged.  The battery may in effect be dead or there is a problem in the charging circuitry.  It would be best to have the MBP evaluated by an Apple store genius bar for a definitive analysis.  The evaluation will be FREE.
    My money says that the battery is the problem.
    Ciao.

  • HT1430 my iphone does not back up, it keeps saying: estimating time remaining, what can be done?

    What can I do in order to back up my iphone??? It is not responding to the back up setting.

    Follow the steps in this article
    http://support.apple.com/kb/ts2529
    Or you can try to back up to iCloud

  • My Iphone 4s will not charge, flash won't turn off. Is it completley broken?

    My iphone was completley dead and when I tried to charge it the flash came on and it won't charge or turn on now. I've tried restarting it and at first the Apple logo would pop up but now it is doing nothing but saying the battery needs to be charged, but it won't charge because the flash won't go off! Plus, when I plug it into my mac book itunes doesn't recognize it.

    What on earth do you mean by shattered? Can you post a picture?
    It's always possible that the connector was damaged but not to the point that chargers wouldn't work. With continued use, the damage got worse until the connector could no longer feed electricity into the phone.
    It sounds to me like you need to get your phone replaced but only the folks at an Apple store can say for sure.
    ~Lyssa

  • HT1476 my iPhone is only 3 months old and will not charge unless it is turned off and when i try to hook it up to iTunes it says it is an "unrecognizable device" and it will not work!! I have tried the hard reset a hunderd times and that dosen't work eith

    please help me!

    Clean iPhone charging port with a clean dry toothbrush. Try different good USB Cable. If still problem, all iPhone 4S have full Warranty, make Genius appointment and take iPhone to Apple for resolution of problem.

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