HT1430 my iphone will not back up because its stating an erro as accured

my iphone will not back up as its stating an erro as accured

so are we supposed to guess the error?

Similar Messages

  • TS4036 My iphone will not back up

    my iphone will not back up
    I have adequate storage
    wifi is connected
    phone is locked etc
    it commences a back up but fails to complete
    it says it has never been backed up
    please help?

    If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...
    Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)
    This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

  • IPhone will not back up on PC

    Hello,
    Not sure if anyone can help me with this.
    I cannot backup my iphone on my PC.
    I have tried on 3 separate machines, all using Windows XP, and my iPhone will not back up. It will load look like its backing up, but once the bar moves about 1-10 of the way, it stops, and nothing happens. I left it overnight, and in the morning, it was in the same spot.
    I have had this problem through the last 2 updates that were pushed for the iPhone. During each update, I had to cancel out of the backup to proceed.
    I cant find any information on this problem, and it seems to be a very common problem, as a lot of my friends with iPhone or iTouch are unable to backup either.
    Any thoughts on what could be causing this issue?

    I have tried all the steps before.
    I have restored original factory settings about 3 times now since I purchased it.
    All three computers I have tried this on has a 2.0 USB connection.
    Everything else syncs perfectly, apps, music, video, etc...
    Just the backup never completes.
    Even when I try to update to the latest version number, I always have to cancel out of the backup by clicking on x in iTunes.
    Any other suggestions?

  • TS3992 My iphone will not back up with iCloud. it keeps popping up a push notification telling me that i do not have enough storage available for the back up. but in my settings and storage it tells me i have 2.8 GB of 5 GB free space, help!?

    My iphone 4s will not back up with iCloud. it tells me i dont have enough iCloud storage available, that i can manage my storage in my settings, when i click the settings it tells me i have 2.8 GB free space out of 5 GB. i dont know what to do about this problem. it hasnt been backed up in 3 weeks. and if i still have icloud space avaliable on my phone i do not need to purchase more. i have very few aps backed up on my icloud. i do not understand this help me please

    Go to Settings>General>Usage and see how much space is available on your phone (listed at the very top).  The pop-up might be telling you that you don't have enough space on your phone to perform the backup, not that you don't have enough space in your iCloud acount to store the backup.

  • My iPhone will not back up, what should I do?

    My iPhone 5 will not back up. I have plugged it into the laptop several times but as I proceed to sync my phone, it gets to step 2, "Back Up", and stays on this, failing to back up. Cannot put anything onto my new phone as it is failing to back up, please HELP

    then do it yourself manually IOS how to back up  http://support.apple.com/kb/HT1766

  • HT1430 my iPhone will not send emails.  I have checked the settings and reset the phone, it still does not work. Any suggestions?  Thanks

    If anyone can help I would appreciate it.  Mail on my iphone will not send any messages.  I have followed the Apple instructions and still it won't work, even after resetting my iphone.  My email provider is BT.

    To Avoid Relaying:
    If you are sending an email from, say, [email protected], but the return address is [email protected], that is relaying (you are using y.com's servers to send an email where the email "originates" from b.com).  Many servers don't allow relaying to prevent spamming.
    To make this work go into the email account settings, tap the account "button" that has your email address, go to the Advanced section in "Mail" if there is one, then go to  "Outgoing Mail Server",  tap it, and then tap "Primary Server", and in the Outgoing Mail Server enter your user name and password.  It may say optional, but you need this.
    Not all services provide this and the sequence of buttons I describe above may not be exactly the same for each address (look around if different).  If you can't set the user name and password, then that email service does not provide a way to get around relaying.

  • My iPhone 4s will not back-up because it is over capacity due to a lg. amt. of "other" data.  I don't have a lot of other data however.  How can I correct this?

    My iPhone 4S will not do a back-up because it is over it's capacity due to an excessive amount of "other" data.  However I actually have very little other data.  How can I correct this.  As it is now I can't even take a picture!  Thanks!

    Create a manual backup in iTunes, then restore it, restoring to your iTunes backup at the end.  This will usually correct this.  If it doesn't, then the problem is contained in the backup and you'll have to save as much of your data as you can, then restore it as new without using your backupo.

  • Iphone 5 will not back up because session could not be started.  Need help

    I have an iphone 5 and whenever I try to back up my phone it says itunes could not back up the iphone because a session could not be started with the iPhone.   I'm not sure what to do.

    Here's the troubleshooter:
    iOS: Troubleshooting backup issues in iTunes

  • Error -43 iPhone will not back up to update IOS 5 software!

    I wanted to update my iPhone 3GS to the new IOS 5 software. I was successfully able downloaded the software to my pc. However, when I began to update my iPhone, the back up process was interrupted after a few minutes. An error message appeared, and it said, "An error occurred while backind up this iPhone (-43) Continuing will result in the loss of all content on this iPhone." Now I really do not want to lose all of my information, settings, contacts. music, ect. I use this phone for work, therefore, it is very crucial that I do not lose anything that I have on it. I would really like to have the new software for my iPhone, but it appears that my pc will not let me do so. Is this an issue within my phone? Or is this some sort of issue with my pc? I really hope this is a simple/quick fix! Please help!!! It will be greatly appreciated!

    It just say... ITunes could not back up the Iphone _______ because an error occurred.

  • Since installing iTunes 10.5 my iPhone will not back up.

    It says either that 'iTunes could not back up the iPhone because the backup could not be saved to the computer', or remaining as a progress bar saying 'backing up iPhone' for 8  hours. I've uninstalled and reinstalled iTunes, tried in different accounts on my computer and also deleted past backup files in mobilesync in case of them being corrupt and affecting the back up. Can anyone help please?
    Thanks.

    Did you try to copy the photos taken with the phone to your computer, delete them on the phone after that, delete the photo cache on the computer as well and try again to sync?
    More info here: iTunes: "Backup could not be saved on the computer" alert message
    Photo Sync creates iPod photo Cache

  • Iphone will not back up to cloud or computer nor will it sync since I installed ios7

    I installed ios7 on my iphone 4 on September 17 and I can't back up or sync to my itunes account or the cloud. If I don't back up within 180 days Apple dumps my info. Please help. I have tried changing the cord, port, and computer without luck. I have tried backing up to the cloud from the phone, deleting the accound from the phone and reinstalling it, turning it off and on again. Anyone have any new suggestions?

    I have the latest version of itunes. Sync session will not start. As I said my phone will not sync or backup to the cloud or itunes since I loaded ios7. Also apps like gps, audible, and podcast crash on opening. My phone is an expensive piece of crap since the update.

  • My iphone will not back up

    i go to settings, then icloud, storage backup
    it always fails

    Welcome to the Apple Community.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

  • IPhone will not back up

    Trying to update to iOS4 and it sits for about 30-40 minutes with the "backing up iphone" dialogue box open. The blue bar makes minimal progress and then says "unable to back up. Would you like to proceed w/ update?" I say yes and then nothing.
    Have restarted computer and iPhone and tried updating again. No dice.
    Help.
    Many thanks.
    Frank

    I HAVE FIXED IT.
    I was having this problem something SUPER awful. Like, 3 hour backups that would freeze at 5/6 of the way and not complete. I have a couple fixes for you.
    1. Clear out your camera roll. Import all your existing camera roll photos to iPhoto, then delete them off your phone. I had almost 900 photos on my phone.
    2. When you first plugged in your iPhone, you had some prompts you probably breezed through. One being a crash report prompt. I will include a guide on how to reverse that damage below.
    3. APPS!! The App Store on your phone is still buggy and unstable. Your apps are clogging your backups. Guide also to follow.
    If you follow these guides to a T, the process will take you several hours. It took me about a whole day to fix it, but once you do, your backups will be significantly short. Like, where mine used to take 4 hours before halting entirely and not completing, they now take 30 seconds. Hooray!
    2."I've seen many posts about backups taking no time at all, and some saying they are taking a long time. I know why some are fast and some are not, it's a setting you chose when you first set up your iphone which does not normally pop up again. Here is my step by step guide to undoing what most of you with slow backups did and making your backups take about 90 seconds on average.
    That's right, the actual backup only takes 90 seconds (if you haven't installed anything new since your last sync), the thing that's making everyone's backup take an hour plus is that your sending your crash reports to apple everytime you backup and apples servers are so inundated that you're having to wait for the crash reports to upload and it's taking forever. This is an option that you clicked on your very first sync that you will now undo.
    Plug your iphone in so it shows up under "devices" on the left side of itunes. If it starts to sync stop it right away by clicking the x (top middle of itunes). Then go to devices click your iphone so the middle window displays the iphone info and uncheck the "automatically sync when this iphone is connected" you'll find it under the summary tab of your iphone if you're not already there.
    Then unplug and re-plug your phone back in.
    Now when the phone shows up under devices right click on it and a context menu will pop up, go to the bottom of this list and select "reset warnings"
    Now click sync and a warning window will pop up which you probably flew by the first time you set up your phone. It is the source of your backup woes. It is the one saying apple would like to get your crash reports. Also it will have checked by default "don't show this warning again" which is why you never got a chance to undo your mistake of clicking yes last time.
    UNCHECK the don't show this again, you want to see this warning window everytime you plug your phone in because you'll always want to click "DO NOT ALLOW." If you want to see why the backup takes so long then click the button where it says to show you the reports. I'll bet if your backups are taking a while this folder is just chock full of crash reports. Go ahead and empty it.
    Now everytime you plug your phone in just keep selecting DO NOT SEND THE INFO TO APPLE. (please note the window will only show up if there are crash reports to be sent, so if you empty the crash report folder above then you won't see the warning window again until a new report is generated) I'll bet your backups go way faster from now on.
    Also note, if you have a butload of new apps that you installed on your last sync the next backup will indeed take several minutes since this is all new data. (Remember itunes does a backup first then an install incase any of the new apps cause a major problem you'll have a backup from before you installed them. But this means the next time you plug your phone in is the first time your backup will include any apps from the last sync). For example if you sync now and you get a 90 second backup but then you install Brain Challenge (an almost 100 meg app) the your next backup will probably go up to 5 or 10 minutes since none of this is in the last backup. But that's still a far cry less than what many of you have been experiencing."
    3. "Extraordinary long backups are caused by an error when an app (or apps) was installed or updated, particularly if you have ever installed or updated using the App Store on the device itself rather than iTunes. Even if you were never aware that there was a problem, they can arise and will cause problems with the backup process. Maybe you did have a problem during an update or install. Maybe the update stalled, or the App Store crashed. These issues are very likely what have been causing your long backups and you didn't even know it. During the backup process these errors cause it to drag and pause for a very long time before it gets moving again. From your view, you just see a normal backup that is taking hours, and undoubtedly annoying you to no end. On the inside, iTunes is trying desperately to get past a roadblock that it doesn't know where it came from.
    This is how to fix the problem. This is not a quick fix, but it is an effective fix. And it is a FIX, not a band aid. Depending on how many apps you have installed, this can take several hours to complete. You will also lose all game scores and any other data stored in your apps. You will be starting fresh. It is an inconvenience, but in the end, you will be rewarded with quick, efficient backups, the way Apple intended. And you will never have to dread the
    iTunes backup again.
    The Process:
    1. Open iTunes, go to Edit>Preferences>Syncing and remove all previous backups. Also click "Disable automatic syncing for all iPhones and iPods"
    2. In your system file structure, locate the backup files for iTunes.
    On Windows: C:\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
    On a Mac: Users/YOURACCOUNT/Library/Application Support/MobileSync/Backup
    Delete ALL files and folders inside the Backup folder.
    3. Plug in iPod. On the Applications tab, uncheck sync apps. iTunes will ask if you want to remove the apps from the iPod, say yes. Click sync. This will remove all apps on your iPod, it will also backup the ipod. This backup will be very fast, and will recreate the backup folders you deleted in step 2.
    4. After the sync is complete, if there are any apps left on your ipod, touch and hold the icon until it starts to wiggle, then touch the X to delete the app. Delete all apps left on your ipod. Then sync again.
    5. After the sync is complete, disconnect the iPod and do a hard restart by holding down the sleep/power button until the slider appears, slide to power off. Wait 5 seconds and push the power button again and wait for the ipod to boot up.
    6. Connect your iPod again. Now begin adding apps back to your ipod one by one. On the Applications tab, click "Sync applications" AND "Selected applications". Make sure all apps are unchecked.
    7. Check one app and sync. After the sync is complete, right click on your ipod under Devices in the left column of iTunes. Click "Back Up" and allow the backup to complete.
    8. Repeat step 7 for each app you want to install. Keep the previous installed apps checked, just check one more app each time. Be sure to backup after each install. As you add more and more apps, the backup will take longer and longer as the process scans apps for changes. An initial backup can also be long for a particularly large application. However, ONLY the initial backup after you install an app will take a long time. Subsequent backups are very quick. Even these "long" backups are just minutes long, sometimes up to 15 minutes in my experience.
    9. When you are finished installing and backing up all apps, go to Edit>Preferences>Syncing and enable automatic syncing for all iPhones and iPods.
    10. Unplug and plug your device back in just for kicks. Let it back up and sync. Better?
    Notes:
    The very first time an application is backed up, all critical data is written to your hard drive. This is why the backups are so long the first time. Afterward, only data changes are written, so backups are much shorter.
    Backup times will continue to vary based on how many apps were altered since the last sync. If you've used one app since the last backup, your backup will be very short. If you've used 20 apps, the backup will be longer. But you will be rid of the dreaded hour (or more) long backup, that is a promise.
    Now that your apps are installed and backing up correctly, the number one rule is to never, ever install or update apps through the App Store on the iPod. ONLY install and update through iTunes, and backup after every install or update. The App Store on the iPod is still unstable and can cause lock ups, crashes and freezes. And it is the culprit in these long backup times. Avoid it until the bugs are ironed out.
    Also, do not be tempted to disable backups using programs or code edits available online. Your backups are crucial in the event of a restore. Backups contain all of your personal data like game scores, notes, icon arrangement, application data, etc. And it's not a matter of if you'll have to restore one day, it's when, and you'll be glad you have a backup when you do."

  • HT1430 my iphone does not back up, it keeps saying: estimating time remaining, what can be done?

    What can I do in order to back up my iphone??? It is not responding to the back up setting.

    Follow the steps in this article
    http://support.apple.com/kb/ts2529
    Or you can try to back up to iCloud

  • HT1430 My iPhone will not turn off,

    Once I get to the red slide button, it acts as if it is shutting down, then all of a sudden the apple sign reappears and it is back on

    Software troubleshooting in order...
    Restart: Press and hold the Sleep/Wake button until the Power Off slider appears. Power off then power back on.
    If no change...
    Reset: Press the Sleep/Wake button and the Home button at the same time for ten seconds until the Apple logo appears. Note: No data will be lost
    If no change...
    Restore: First from backup... If no change as New > http://support.apple.com/kb/HT1414
    If still no change...
    It may be a hardware issue... you should take the device to the closest Apple store and have it looked at.

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