HT1430 my phone is stuck in the middle of an itunes update, it will not turn back on, can someone help please?

My phone is stuck in the middle of an itunes update... it will not reset or return to main screen.  Can anyone help?

Here is a starting point
http://support.apple.com/kb/TS3281

Similar Messages

  • HT4993 my iphone just shut down and will not turn back on can anyone help or dod I need to go to the apple store for help....

    NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????

    Hello jaicob1990,
    Try the steps in the article below; it will give you multiple options on how to resolve the issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks for using Apple Support Communities.
    Regards,
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  • Hi. I am not able to update the Adobe Flash Player on my MackBook Pro. The problem I am getting is a blank page for Step3. Can someone help please?

    Hi. I am not able to update the Adobe Flash Player on my MackBook Pro. The problem I am getting is a blank page for Step3. Can someone help please?

    If you already have an older version of Flash Player, open the Preference pane and select Check Now... under the Update portion under the General tab:
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  • My iPhone 4S has a problem. The App Store is in Spanish and will not go back to English. Help someone!

    My iPhone 4S has a problem. The App Store is in Spanish and will not go back to English. Help someone!

    I tried turning the computer off and then back on. The alerts don't show the notice to update as resolved. Hopefully this is not a problem or an indicator or another problem. Should I ignore or reload 10.10.1 from the app store to trigger a resolved check in a green circle?
    Interesting that I had to buy server software after my free Yosemite download. I would have hoped that the two pieces of software would have gone together without any complication. It is not positive to end up buying a problem. Ah well, time to move on.

  • HT4623 I had my IPhone 4 port plugged to my PC and started to update to new version of Apple 5 and my phone froze with the apple logo showing and the download bar below it. It will not turn on or off. Help

    My IPhone 4 froze while ported to my PC while I was backing up new version of Apple software.

    It can take a while for the progress bar to move, mine sat there with no movement for over an hour.
    Be patient and do not do anything it will complete in time.

  • My phone won't connect to iTunes or let me download free apps..can someone help please??

    Please help

    Hi there Carli-Marie,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
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  • Upgraded to iOS 5 on my iphone 3gs now phone service doesn't work and battery does not hold charge. Can someone help me?

    I upgraded to iOS 5 on my iphone 3gs now phone service (AT&T) constanly goes in and out and battery does not hold charge. Can someone help me?

    It appears to be a bug in iOS5.  I have the same problem on the 3Gs and my new 4S.
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  • HT201210 I disconnected my iPhone in the middle of an iTunes update. Now it wont run properly what do I do?

    I disconnected my iPhone in the middle of an iTunes update. Now it wont run properly what do I do?  I was working online and I recieved a pop up from iTunes stating that there was an harwared update for my iPhone. I had it plugged up for a while , long enoung for me to watch a tv show have dinner and come back.  I thought the update was complete and came back to the computer and unplugged it. The next morning I saw a picture of aUSB cord  and the iTunes icon. I have no use of my phone and cannot get access to emails, internet contacts..nothing . Help !

    Well it should NEVER be unplugged when doing something.
    It actually had not installed the software at that stage, it had been copied over to the iPhone, it was being checked and then it would be installed.
    You need to connect your iPhone to the computer at home and hope that you can install the software again and then restore your backup.
    If you install iTunes at work you may be able to Restore the software but you will most likely lose the content on your iPhone as you do not have a backup to restore on that computer, or all your media / apps.

  • My phone 5s did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.

    My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.   This phone is not even 6 months old been in case no scratches. This is driving me crazy.

    Connect your phone to a computer and restore your software using iTunes.

  • TS1702 I have an app that appears to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

    IPhone 5
    I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

    Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
    If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
    Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app -  tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
    You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My phone was updating the new software and now will not turn back on, what do i do?

    my phone was updating the new software and now will not turn back on, what do i do?

        Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • HT4972 i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

    i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

    Would this matter then? can you not update the 3g to the lastest software?

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • Plugged phone up to the charger and it will not turn back on

    Last night when i was going to bed i plugged my phone up to the charger and it started to update with the newest software which was 7.1.something? and this morning when i woke up my phone was turned off and will not turn back on, when you attempt to turn the phone on it flashes a screen that has a blue dot and a picture of the charging cable and just says i tunes. How can I fix my phone? I am trying to download itunes to my computer now but not sure it will fully work.

        rhughes18,
    I am sorry to hear about the issues you are having with your device after the update. To fix this you must plug your device into the computer with iTunes open and go through the activation process. Let us know if the device comes back on after plugging it into iTunes.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • I dropped my iphone in water and the phone will not turn back on or charge...

    I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
    Does apple provide any sort of recovery services?
    Thanks
    Jesus

    Hi jesusdeloera, 
    Welcome to the Apple Support Communities!
    If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups. 
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    If you need further information about repairing your iPhone, please use the link below. 
    iPhone Repair and Service - Apple Support
    Have a great day, 
    Joe

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