HT1430 My sleep button doesn't work at all I can't turn phone off or lock it

My phone sleep button does not work at all I can't turn phone on or off or unlock it

Make a Genius Bar reservation for your nearest Apple store to have the Tech person create a repair order for you.  Be sure your phone is backed up to iCloud or iTunes prior to going in. 

Similar Messages

  • HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me

    I updated my IGO primo, and now it doesn't work at all. what can you advice me now?

    If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it.  See http://support.apple.com/kb/ht1808.

  • I have Iphone 4G. I bought when I studied in Usa. Then I returned to  Uzbekistan this Iphone doesn't work. How I can use this phone? Can you help me?

    I have Iphone 4G. I bought when I studied in Usa. Then I returned to  Uzbekistan this Iphone doesn't work. How I can use this phone? Can you help me?

    shohjahon wrote:
    I have Iphone 4G.
    No, you do not.  It simply is not possible to have a device that does not exist.
    Most likely, you have an iPhone 4.  There is no 4G iPhone.
    shohjahon wrote:
    I bought when I studied in Usa. Then I returned to  Uzbekistan this Iphone doesn't work.
    Yes, it does work.  It is carrier locked to AT&T, just like all GSM iPhones sold in the US since their introduction.
    shohjahon wrote:
    How I can use this phone?
    You can use the phone as it is, but it will be very expensive with AT&T international roaming plans.
    There is no official way to unlock the phone for use with another carrier.
    Your options:
    Sell the device and purchase one intended for use in your country.
    Find unofficial method to unlock
    Use as an iPod Touch.
    No one here can provide you with assistance on getting you AT&T locked iPhone to work on another carrier.

  • Downloaded latest version on my laptop. Doesn't syn but only do recognize my iPhone 5 of 2012. Uninstall and re install for few times and it doesn't work at all! Can't back up data anymore. Please advise.

    Downloaded latest version on my laptop. Doesn't syn but only do recognize my iPhone 5 of 2012. Uninstall and re install for few times and it doesn't work at all! Can't back up data anymore. Please advise.

    Uninstall and re install for few times and it doesn't work at all!
    Are you (currently) getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • My home button doesn't work at all, what should I do to close my apps?

    The home button on my iPod doesn't work at all, even wen I press on it really hard. Any suggestions on what I should do?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT1320 my frozen ipod doesn't want to work...how can i turn it off?

    My old Ipod froze...and I can not turn it off. The computer doesn't recognize it either

    Have you tried a hard reset yet? To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • HT201401 my sleep button doesn't work sometimes

    there is a problem with my sleep button,it doesn't work sometimes
    can someone tell me how to rectify that problem

    Backup and restore your device. If still having problem, then its a hardware issue.

  • HT1430 The home button doesn't work sometimes.  Am I using the wrong pressure?

    The home button doesn't response sometimes.  Is there any technique?  Am I using the wrong pressure?  Please help

    This may or may not work; no harm trying.
    Calibrate the Home button
    1. Open a pre-installed app, such as Contacts
    2. Press and hold the sleep/wake button until the red slider appears
    3. Immediately release the sleep/wake button; press and hold the Home button.
    4. Hold until the red slider disappears.

  • IPhone 4 sleep button doesn't work -help

    My Iphone4 on/off button is not working.  I cannot put my phone to sleep, to turn it off I have to use voice control, and to turn it back on I have to stick it on the charger.  I tried resetting it but that doesn't work.  Does anyone have a suggestion or has had the same problem.

    If you've done the usual restart, reset, and restore, and those haven't worked, it's time to bring your phone in to get checked out.

  • How to turn on iphone4 when holding home wake/sleep button doesn't work?

    hi
    There is no apple logo on the screen when i holding home and wake/sleep button for more than 15 seconds. I am trying to connect the phone to my laptop, however, there is no reaction on iphone or on laptop.
    Can anyone help me with that?
    Thank you

    Sometimes the reset can take 20 seconds or longer. How long have you held it? I would just hold it until you see the logo. Is the battery charged? If the battery has had a chance to discharge, you will have to plug the phone in to charge. If it gets to a point, it may turn on by itself. I would use the main charger for this. Also, if this method doesn't work, and it is not being recognized by the computer you may need to make an appointment with the Genius Bar as there could be a hardware defect causing this problem.

  • The pause/sleep button doesn't work

    how can I get the pause sleep button on my iPod touch to start working again, please help

    See my response to your other post.

  • My Itouch is stuck on a screen with a USB cable pointing to an iTunes symbol but when i try and connect to itunes it doesn't recognize it. I can't turn it off because my touch screen isn't working although my sleep button is, Help please?

    My iPod got slightly wet but only slightly. Could this have done it?

    Turn it off.  If it got wet somehow, you may try drying your ipod off.  The slow method would be a sunny window sill.  You could use a hair dryer on LOW, pointing it at the contacts.  When it drys out, charge itand try a hard-reset. If it still doesn't function properly....  ?

  • Enter button doesn't work at all help!

    The enter key on my Macbook Air does not work at all anymore. I did not do anything differently and nothing happened to it - no spill, did not drop the laptop - nada. I have reset everything to defaults, open the key and clean under it. I am really hoping that it is not a hardware problem - but to ensure that it isnt I need to wear out ALL possible software problem. ANY SUGGESTIONS? please and thank you.

    Welcome to the Apple Discussions. Since the Font Book application crashes try deleting its preference file, com.apple.FontBook.plist from your User/Library/Preferences folder. Then try again.
    OT

  • TS3274 my ipad buttons ar not working and i am unable to turn it off also how can I make it work?

    my buttons are not working.  tried to turn it off but slide to turn off dont work. how can i be able to have it work?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My ipad touchscreen doesn't work at all, I can't even turn the ipad off does anyone know what to do?

    Can you help me, i have no idea wha has happen to my ipad and it is also saying 'not enough storage', the touchscreen isn't working at all. If you can help i would be so grateful. Many Thanks.

    Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Maybe you are looking for

  • Can I use bind variable instaed of writing static COLUMN Name

    Hi , I am having a table containing id and column names, the data is stored against that id in other tables. Now I wish to update data into another table so that it goes into apppropriate column without using decode function. I am trying to do this:

  • Game center don't work in my mac with montain lion

    I buy the new mointan lion and it' all ok but the game center dont work! help please!

  • Implicit null

    hai experts, just now stepped into mpls world. i am refering the book "MPLS Fundamentals" by Luc De Ghein. In the implicit null portion the author states that " PHP is the default mode in cisco IOS.In case of ipv4 over mpls ,cisco ios only advertise

  • Non-Admin User Account Desktop is all messed up..graphically...HELP!

    This issue is difficult to explain, but here it goes... I have 2 users (desktops) setup on Lion.  My primarydesktop is the Admin account and my wife has her own (for her iTunes,mail, etc.).  Until just recently, I could switch between users easilyand

  • 20" VESA mount - why not?

    can anyone explain why there are no VESA mount kits for the 17" & 20" intel imacs, but there is for the 24" according to this article, its certainly possible...: http://www.wikiela.com/wiki/Howto_wall_mount_a_Core_2_Duo_Intel_iMac_20_or17 ...which be