HT1430 receiving message "cannot get mail. account ... is in use on another device"

Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.

It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
If your ISP does not offer IMAP service there isn't much you can do. Most don't BTW. I run a mail server that supports IMAP, and so does Yahoo, Microsoft, Google and Apple. But a lot of ISPs don't because either they want you to use webmail so they can track your usage or they don't like the fact that IMAP keeps the master copy of all mail on the server, so you will use much more storage than with POP.
One option is to get a gmail account and set it to retrieve your ISP mail. The read your mail with gmail. Google even lets you reply using your ISP's email address as the return address.

Similar Messages

  • I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

    I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI.  I have also been receiving  'Cannot send mail, an error occurred while delivering this message.

        Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

    gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

    paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday.  Thanks a million, take care. Robert.

  • When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings

  • Mail displaying the message "cannot get mail the connection to the server failed" Help!!!

    Hi
    Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
    I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
    Please Help!!!

    Contact Microsoft to see if Hotmail is having any issues.
    The issue described is not an iPhone or iOS issue.

  • I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls?

    I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls? I did try to delete the account and add back. Also tried to reset/ reboot the iPad but still effortless.

    Hi all, I finally solved the issue. Here I wish to share with you all. First, I delete my hotmail account from mail account. Secondly I reboot my ipad2 with holding sleep and home button at once untill the apple logo is appeared. Then I add back the hotmail account. Done. Hope it helps. Thank you.

  • I am suddenly getting the message, "Cannot get mail" on my iPhone. What is wrong?

    I am suddenly getting the message, "Cannot get mail" on my iPhone. What is wrong?

    Hi radiobluedog,
    Welcome to Apple Support Communities.
    It sounds like there is an issue receiving emails with the Mail app on your iPhone. The article below provides a lot of great troubleshooting tips and will resolve most issues like the one you've described.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    I hope this helps.
    -Jason

  • TS3899 I am getting the message: Cannot Get Mail the "email address" is in use on another device. What is the remedy

    I am getting the message: Cannot Get Mail the "email address" is in use on another device. How do I fix this.

    Hello groriguez,
    The following article provides further information regarding the error you're experiencing.
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/TS2621
    Cheers,
    Allen

  • Why do I get the message  "cannot get mail" when trying to connect to microsoft exchange server.

    Why do I get the message "cannot get mail" when trying to connect to ms exchange server?

    Hard to say. Has it ever worked? Maybe your account has mobile e-mail disabled. Maybe ActiveSync isn't set up properly on the server. maybe the correct ports are not open on the corporate firewall.
    You will have to talk to your IT department.

  • Bummer Message:  Cannot Get Mail  The user name or passowrd for "

    I have had the iPad 2 for one week and was able to access two gmail accounts (mine and my wife's). . . until this morning when one of them (mine) starting giving me the message:  "Cannot Get Mail  The user name or password for "####" is incorrect."  The other gmail account is still accessible. So what is the solution--if any?

    If your having problems sending email - go into your email settings and see if you can enter a password for your outgoing mail server same password as your incoming mail server.

  • HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

    HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."  I Tried everything, rebooting, reset all iPhone, etc.  All Apple devices work perfectly expect mine.  Please advise

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • Error message "cannot get mail" on iPad but mail is there

    Keep getting the error message " cannot get mail connection to server failed".  However mail is working ok

    Close the Mail app in the Task Bar and re-launch.
    Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two until it wiggle; tap minus sign to close app.
    If it still doesn't work, try a reset.
    Hold the Sleep and Home button down until you see the Apple logo.

  • Why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

    why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

    WIFi needs to enabled and you need to be connected to a network. Alternatively, you need Cellular Data to be "on". (Settings>General>Network). But it propably is a problem with your router (at least, it often is with me), provided you are using your private router. Try schutting it off and turning it on again. This usually sorts problems like this out.

  • TS2755 In outlook, I keep getting message, "cannot get mail. The connection to the server failed." However, the mail seems to be coming thru just fine. What's going on?

    In outlook, I keep getting message, "cannot get mail. The connection to the server failed." However, the mail seems to be coming thru just fine. What's going on?

    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
     Cheers, Tom

  • Email account is in use on another device

    My iPad 2 frequently gives me a popup indicating that it cannot get mail because the account is in use on another device.  The email account is a pop account through yahoo/at&t.  The account is set up on multiple devices, but I am unable to determine why that matters or how to solve the problem.  I need the account to be set up on multiple devices, and this was never an issue until the latest iOS 4 version, which continues with iOS 5.

    I've been having the same problem for quite some time, before updating to os5.  I have an iPhone and iPad2 but I only have an email account set up on my iPad2 and I still get that message. I have never set up email on my iPhone and have double checked to make sure I didnt and had possible forgotten.  If someone else were using my email I would have noticed because I check my email several times a day.

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