HT1430 should I reset my phone if my sleep/wake button isnt working?

Should I reset my Iphone 5 if my sleep/wake button isnt working?

You can try, but if the button truly isn't working, then you won't be able to re-set it... You may be able to restore it, which would be the next step in the troubleshooting chain. If it is a hardware problem, that will have no effect.

Similar Messages

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

    How do you turn off your phone if your sleep/wake button doesn't work anymore?

    If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
    http://www.apple.com/support/contact/
    1-800-MY-APPLE (1-800-692-7753)

  • I have an iphone 3gs in which sleep/wake button not working. i have got stuckn  in an apple logo in my phone screen. is there any software or any solution to turn on or restore my phone??

    i have an iphone 3gs in which sleep/wake button not working. i have got stuckn  in an apple logo in my phone screen. is there any software or any solution to turn on or restore my phone?? Please help...and thaks in advance

    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore from Backup..  Restore as New...
    Try a Reset of the Phone... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 15 - 20 Seconds...
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

    My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
    How can I reset my IPhone without the Sleep/Wake Button working?
    Thanks for the help.

    When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
    And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
    If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

  • HT1430 What do I do if holding the Sleep/Wake button on the top of my IPad will not turn it on?  My IPad is plugged in.

    My IPAD won't turn on by holding the Sleep/Wake button at the top.  It is plugged in and the plug is drawing power.  Any suggestions?  IT worked fine this morning.

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: You need to hold Sleep/Wake and Home button (2 buttons) down together

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • I phone 4s frozen with a pic of USB and I tunes logo will not reset by holding home and sleep wake buttons

    I phone 4s frozen with a pic of USB and itunes logo on screen will not reset by holding sleep/wake buttons and home button at same time

    It is plugged into computer and itunes is not showing that my phone is connected. Apple gave me a website address to fix the problem but it must have not been the correct web address. I'm outside of 90 day window for phone support.

  • HT1430 Sleep/Wake button not working

    THe last few days my Sleep/Wake button has stopped working.  Ive reset it but its still not working, any ideas?

    Um, yeah, bring your phone into Apple for evaluation.

  • Email was frozen on ipad2.  Tried to reset by holding sleep/wake button.  Now have a continuous circle on screen.

    email on ipad2 stopped working (frozen with no messages showing).  Decided to reset the ipad via the sleep/wake button.  Now all that appears is a busy symbol (white turning circle).  Nothing works at all now.

    Have you tried pressing and holding both the sleep and home buttons for about 10 to 15 seconds, after which you should see the Apple logo appear, and the iPad should reboot - you won't lose any content.

  • HT1430 The sleep/wake button doesn't work. It presses in so it isn't stuck but it doesn't shut the iPad down.

    Help!

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My iphone was restored and tried to back it up, but instead of getting all my photos, contacts,and messages, i got my mom's. i don't know what to do from here. Should i reset my phone again? Will it erase everything on my mom's phone too?? HELP

    My iphone was restored and i tried to back it up, but instead of getting all of my information i got my mother's instead. I dont know if i should try to reset my phone again because im worried that my mother will lose all of her data too??

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If nothiing above helped, restore the iPhone to factory settings >  Use iTunes to restore your iOS device to factory settings

  • I tried to reset my phone, but now all it doesn't work. I plugged it up but all it does is sit there with a scroller.

    I tried to reset my phone but it didnt work. I plugged it in but it doesnt do anything it just sits there with a scroller on the screen.

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • TS1702 When I update to IOS6 on my 4S Facebook does not work properly, the news feed never updates it only says no new storeys and shows a picture of an antenna. When I reset my phone and go back to IOS5 Facebook works fine. What's up with IOS6 ????

    When I update my iPhone 4S to iOS six Facebook does not work properly the newsfeed doesn't load properly and I can never see what's going on all I see is a picture of an antenna and a little thing underneath it says no new stories when I reset my phone back to iOS 5 then it works just fine and I don't have any issues so there must be something wrong with iOS six that isn't letting Facebook load properly

    No I did not use any unauthorized methods for anything, I simply reset my phone back to factory.
    <Edited By Host>

  • HT4623 after an update my iPhone 4 has frozen with just the apple screen visible.  I have tried connecting to iTunes but now iTunes isn't locating my iPhone.  I have tried reseting the phone several times and that isn't working.  Any ideas?

    after an update my iPhone 4 has frozen with just the apple screen visible.  I have tried connecting to iTunes but now iTunes isn't locating my iPhone.  I have tried reseting the phone several times and that isn't working.  Any ideas?

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

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