HT1430 The sleep/wake button doesn't work. It presses in so it isn't stuck but it doesn't shut the iPad down.

Help!

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Similar Messages

  • HT1430 My sleep/wake button doesn't work.

    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

    How do you turn off your phone if your sleep/wake button doesn't work anymore?

    If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
    http://www.apple.com/support/contact/
    1-800-MY-APPLE (1-800-692-7753)

  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

    So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

    You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

  • Sleep/Wake button doesn't work

    I just got my iPod touch yesterday, and the Sleep/Wake button worked for a while... but then after syncing the touch to my computer a second time, the sleep/wake button doesn't work anymore. I can't put the iPod in sleep mode, and I can't turn it off either, and I can't do a hard reset (or whatever it's called when you hold both the buttons down). I've reset using iTunes and through the iPod itself, and it isn't solving the problem.
    Any ideas?

    Hi Bayyar:
    Try reading this thread:
    http://discussions.apple.com/thread.jspa?messageID=5475024&#5475024

  • My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    There isn't anything you can do about that except to get the sleep/wake button fixed. It is an integral part of the phone and is used for troubleshooting steps as well. Using a device without one is just waiting for trouble. However, if you want to, you can go to Settings>General>Accessibility and turn on Assistive Touch. Then to lock the phone, tap on the Assistive touch button, tap on Device, then tap on Lock screen.

  • IPhone 3GS Sleep/wake button doesn't always work

    Recently i upgraded my iphone 3gs to iOS 5.0.1,
    Since then, my sleep/wake button doesn't always work.
    It's pretty annoying, and i hope there is a solution to this issue.
    Thanks in advance.

    One possibility is that your phone is more occupied with "managing" iOS 5.0.1 since it has more features etc. This could especially be the case if you are using a lot of apps.
    Another option is that the button is simply worn out... I used to have that issue with the home button of my old iphone 3g. However, if the problem started occuring right after you upgraded your iOS, it probably is a software issue...

  • My IPad Mini Wont Turn On even with the sleep/wake button trick wont work

    My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
    what do i do?

    It sounds like it's time to get Apple to check it out for you ...
    Apple Support
    http://www.apple.com/support/
    Apple Retail Store - Genius Bar
    http://www.apple.com/retail/geniusbar/

  • HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

    My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
    How can I reset my IPhone without the Sleep/Wake Button working?
    Thanks for the help.

    When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
    And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
    If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

  • IPhone top sleep/wake button is not working & Apple Logo screen at startup

    I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
    Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
    My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

    Jason,
    I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
    I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

  • Sleep/Wake Button Weird - Not Working?

    My brother kicked my iPod touch 2nd gen off of the couch and I didn't see how it landed, but the Sleep/Wake button is not working now and acting weird. It seems sticky and doesn't click easily, but when I press it, it doesn't lock the screen at all. Sometimes if I click it multiple times in quick succession it gives me the option to turn it off, or it will give me the same option to turn it off if I just press it once. Does that mean it is sticking inside the iPod? Because you normally have to hold it down to turn it off, but I'm only clicking it once.
    Snd once, after clicking the Sleep/Wake button many times without anything happening, I pressed the home button, but the screenshot had been activated somehow. I ended up taking about 30 screenshots of my calculator before a boy in my Geometry class fiddled with it a little and I finally got back to Home. What does that mean?
    Will Apple help me? What should I do? Can it be fixed? I just got it for Christmas, about 5 months ago, so my warranty is still going.

    It may be a mechanical problem, it may be software. Do a restore through iTunes and see if the problem persists.
    As for your warranty, if your touch shows any signs of "abuse" they won't repair it under warranty. You can try taking it to your local Apple store and see where you get. Just be carefull about what you tell the Genius.

  • HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

    Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
    Looking forward to hear from you.
    Best regards,
    Apiradee

    You will have to return the iPhone to Australia .The iPhone warranty is not international .
    Warranty and service is only provided in Country of original sale
    You could try a reset followed if required by a restore initially with backup and then again if required as new
    If that makes no difference it will be a hardware issue and you will have to return it to Australia

  • IPhone 4S Sleep/Wake Button Won't Work

    So today I dropped my white iPhone 4S face down and I picked it up but it was in perfect working condition with no cracks or anything, but about 1 minute later I noticed that my sleep/wake button would not work. I can click it but it won't function, its not stuck or anything. I dont like assistive touch so someone please help me! What can I do to make it function again? I've had my phone for about 7 months now. Thanks!

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

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