HT1430 this did not work.

the above message on starting and resetting did not work.the screen shows the itunes logo and connecting cable.

Your phone is in recovery mode. Connect it to your computer and restore with iTunes

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My iPhone safair says it cannot open because it is not connected to the internet. What do I do? I do not believe I changed any settings. I have turned the phone off but this did not work.

Safari cannot open because the iPhone is not connected to internet. I do not believe I have changed any settings. I have turned off the phone and then on, but this did not work. Help?

For Safari to work, you need either Wi-Fi or cellular data.
Are you connected to a Wi-Fi hotspot?
If not is Settings > Mobile/Cellular > Mobile/Cellular Data: ON

I just got a new macbook pro. How do I get the 900 songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

How can I connect my MBA 11" 2012 to my Imac 21.5" mid 2010 as a display unit. Connected using a mini display port cable and this did not work. Any guidance welcome. Thanks. John

I bought a belkin mini display unit cable( new) and connected the thunderbolt port in the MBA ( 11" , mid 2012) to the Imac mini display unit port using this cable. Pressed the CMD & F2 keys on the Imac keyboard as required but this did not work. Should I try with another cable ? Should i try with a thunderbolt cable ( recommended by appple support ) -- but they too were not sure about this. Is the Mid 2010 21.5" Imac not able to function as an display unit? Any guidance would help and will be much appreciated.

Welcome to Apple Support Communities
Only the 27-inch iMac and Mid 2011 and newer iMacs can be used as an external screen, so you can't use your Mac as an external screen. See > http://support.apple.com/kb/PH11302
You can still use your iMac as an external display, using an application like ScreenRecycler

TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT201272 To whom it may concern, This morning I purchased an album, on listening to it three of the tracks are not playing correctly. I read on an apple discussion board that I should delete them and re-download them. This did not work as I was asked to p

To whom it may concern, This morning I purchased an album, on listening to it three of the tracks are not playing correctly. I read on an apple discussion board that I should delete them and re-download them. This did not work as I was asked to pay for them, and one of the tracks was an album only track.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS3474 Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock

I am not able to select a new network printer just installed at work to print to from Firefox. I have tried to reset the printer settings, but this did not work. Do I need to map Firefox to this new printer?

We recently had a new printer installed at work that has been set as the Default printer on my computer. When I go to print something from Firefox, I am not able to select the new printer from the printer window in the print box. The new printer does not show up

From another computer, go to http://www.mozilla.com/firefox/, click "Free download" button, click "Save File" button, select your flash drive in "Save as" window. "Firefox Setup 3.6.13.exe" file will be saved in your flash drive.
You just need to insert it in your new computer and double-click on "Firefox Setup 3.6.13.exe" from Windows Explorer and follow instructions.

My Macbookpro will not start up. At first it was showing a gray screen with a flashing folder and question mark. I went through the steps to repair with disc utility and this did not work. How do I back up my data, without time machine activated?

I need to back up my files and date before erasing my drive, but my time machine backup is not coming up. How do I access my hard drive to back up my files?

A erase of the drive or boot partition is not always necessary.
Flashing question mark at boot could be a easy fix, sometimes it's the firmware that simply forgot what bootable volume to boot from.
Try holding the Option key down while booting the machine, a choice of bootable options appears, select your OS X and boot up.
When you get in, head to System Preferences > Startup disk and set it again new. This will tell the firmware what to boot from. Test it to see.
Now if you don't have a selection of bootable options, it could be that the drive is dead, or OS X is erased or corrupted so it can't boot.
You'll have to run through this list of fixes to see what's going on, if you need a hardware fix or what, I've also included links if you can't fix it and need to recover your data etc.
(If it's not remmebering your boot selection then also run through the list to reset things.)
Step by Step to fix your Mac

How can I stop the fan from running continuously on my iMac? I have tried resetting the SMC and this did not work.

I have a 27 in. iMac OS X, Version 10.7.5, Intel Core i5 and have a problem with the very loud and annoying fan running continuously. The fan starts up immediately upon powering up and stays on all the time. I have researched this on the internet and have tried resetting the SMC unsuccessfully. Should I try fan control software?

To reset the SMC means to reset the power management settings for your Mac. To do this, follow these simple steps.
1) Shutdown your Mac by going to the Apple Logo in the upper left hand corner of the screen and selecting "Shut Down" from the drop down menu.
2) Turn your machine back on while continuing to hold down the power button.
3) After the initial boot chime, your power indicator light should flash three times.
4) Your screen will remain black and you will hear the boot chime again. At this point, you may release the power button and allow your Mac to boot up normally.
All the best with getting your Mac Mini to run smoothly.

I recently tried uninstalling iTunes and then re-installing it so that I could get the iTunes Radio option. However, this did not work. I am not sure what to do in order to be able to play iTunes radio through my iTunes.

So I really would like to be able to use the itunes radio funciton. I tried re-installing itunes two times in hopes that it would somehow lead to me being able to use the itunes radio function. Since I am posting this on the community discussion, it is safe for you to assume that I was unable to get the function to appear on my itunes. If you could help me figure out this conundrum, I would be very happy with you.

Where are you? iTunes Radio is only enabled in the US so far.
tt2

TS3430 iTunes crashes when I try to play any video whatsoever. I disabled direct3d but this did not work. I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

It is the latest version of iTunes btw.

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

HT1526 This did not work for me. I repeated the instructions several times and am certain I did not err. I am using a MacPro with Mountain Lion (10.8.2). Any ideas?

I have tried repeatedly to empty the trash on a Mountain Lion MacPro (10.8.2). Followed instructions to move files to terminal window, etc., using chflags -R nouchg, but the command, after pulling in 2600+ filenames by the drag/drop method suggested still failed. I tried removing the flags from a subset of the files. This time the command came back without an error, but I had the same result trying to delete, including when I said only to delete unflagged items. Any suggestions? There must be a better answer than going back to the install disk.

Any ideas? Yes, would you like for me to request this be moved to the Mountan Lion forum instead of the Leopard forum where you posted it?

This did not work!!

I converted to from PDF to excel 2013 and my source formatting was all messed up, I cannot use this document the way this is. I need to see if I can fix this or I want a refund

Could you provide some more detail about the formatting issue?
In some cases, we've seen disabling OCR help: http://forums.adobe.com/docs/DOC-3062
Hope this helps! Let us know how it goes!

HT1430 this did not work.

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