HT1430 Unable to get or send my emails on my phone or IPAD. States my username or password is incorrect. I have not changed these in my settings. this problem began Last night.
Yesterday was using my iPhone/iPAD with no prblems. Last night began not allowing me to receive emails. Says my password or username is incorrect. Now I see that my information has gone to my daughter Mikayla's account. It should be registered to my self instead. How do I fix this problem so I can use my devices to their full potential.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
Similar Messages
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I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?
I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
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Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy -
Gmail question. I'm getting an error message that states my username or password are incorrect. I haven't changed anything and the gmail is working fine on the mac book. The mail function worked yesterday on the iphone but not today - any solutions??
Try Restarting / rebooting your Mac before doing anything more drastic..
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I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?
There is probably 2-step authentication set.
Read this:
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I do not know why the notebook stopped recognizing the external mouse.
I just found out that if I restart the notebook and plug in the mouse it will work flawless for a few minutes, but then something recognizes it and it stops working. I am really fed up with Mac. It is always something. Safari quits unexpectedly everyother day and asks me to repert the problem, which never goes through. Safari's beachball also spins uncontrolably for hours until I press the button to force quit. It never allows me to collaborate my email with MAIL, and anytime I want to send an email it goes to an email that claims no valid password when that is clearly not the problem. I am a proud purchaser of 3 Iphones, Ipad, Ipod nano, and a macbook pro, but I am getting sick to my stomach with this nonsense. I have wasted a whole day! When I asked a question last time it asked for money! Itunes has taken back hundreds of dollars worth of songs that I have purchased, and summoned me for more money in order for me to keep them! I can't get anything done with this mac! Where is the customer support!? Counter productive, and I will be voicing my opinion loudly.
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I cannot configure Outlook to connect to iCloud, I keep getting a message that says I have an incorrect username or password.
Hi TJRooney,
Welcome to the Apple Support Communities!
For assistance resetting your Apple ID password, please use the information in the following article.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe -
My email has stopped working. It kept coming up incorrect username and password. I has not changed anything.
Delete your mail account and create a new one.
Sometime it's because the server is busy or down. -
Any help would be really appreciated!
I doubt that's it. I've had it since 08 and Pages, Keynote and Numbers were all there and in full working order for years. I did upgrade my OS. But that was a few months back and I've used these applications since then. I don't know why I would have to repurchse iWork after 3 years.
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Changed my apple id but FaceTime didn't recognize this and when I updated to iOS 6 I can no longer get on to FaceTime. When I try, it says that the username or password is incorrect. Can anyone help
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
I can still receive icloud ( ME email address) emails fine. I have not changed my settings at all. I have however tried all the settings I can find on the support pages. PLEASE HELP. Nothing has changed. This suddenly just started happening around a month ago. To frustrate me apple does not seem to have a support email or any method to contact them with this issue to do with their email product. I have spent ages going through the apple support sites and I keep getting asked for an apple product to mark it against. I have no apple product as I am using a PC but I am accessing and using their email product. Is there even a phone number I can call? Surely there is a support area for their Email server issues. Can anyone help? It is driving me mad and causing me major issues. My outlook is Outlook 2010 on a windows 8 PC. As I have said it worked fine then one day decided to stop sending emails.
Thanks for your help.Hi - this problem is discussed here:
https://discussions.apple.com/thread/5375046?start=0&tstart=0 -
My wife and I have a iPhone 4S each and an I pad. When I send a email from my phone and from my iPad her name comes up as the sender. We only have one contact email address and that is the way we warn to keep it.
Please can someone tell me how I can change this so when I send a mail from my phone and from the IPad that it reads from me.
ThanksRectory wrote:
Please can someone tell me how I can change this so when I send a mail from my phone and from the IPad that it reads from me.
You need a separate email address but you've already ruled out that solution. -
HOW DO I SEND AN EMAIL ON MY IPHONE OR IPAD AND MAKE IT APPEAR ON THE MAIL APPLICATION ON MY MAC? IT ONLY WORK THE OTHER WAY ---SENDING AN EMAIL ON MY COMPUTER ---APPEARS IN SENT ITEMS ON MY IPHONE AND IPAD.
IT IS FOR GMAIL.
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I can no longer send iCal invitations. I have not changed any settings, passwords or email accounts. No idea what to do.
Greetings,
Questions:
What happens when you put in an email address in an event? (Make sure the email address is also in your addressbook (Macintosh HD > Applications > Addressbook)
Are you using calendars that show up under "On My Mac" on the left hand side of iCal or are the calendars under a different heading?
Troubleshooting:
Make sure that you can send / receive email in the Apple Mail program.
Make sure that the email address in Mail > Preferences > Accounts is also on your Addressbook card:Go to Addressbook > Card > Go to My Card -- The email address you are using to send receive messages on your computer should be on this card.
If that doesn't take care of it:
1. First make an iCal backup: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
4. Launch iCal and test.
If the issue persists:
1. Go to iCal > Quit iCal
2. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
--- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps! -
email send/receive suddenly doesn't work (as of September 24th); I can't change email settings (one suggestion from tech) as BB phone won't accept *valid* username and password -- what to do?
I understand from a support note that if I keep trying my password/username combination, my BB will eventually delete all data!
I can't understand this. I'm completely lost now. I can't remember what I've done or tried to do. A plethora of usernames and passwords is swimming in my head.
Thanks for any hints. I have always loved this BB Bold and have never had any trouble with it.But the real question is why for the past year did the passwords work and then all of the sudden after this anomaly the disk password doesn't work? I'm not 100% sure of what my configuration was, but I know that most of the time it required one password -- supervisor, and occasionally it asked for 2 -- disk password as well I believe. This may have been related to the Password on Restart setting I think -- asking for the disk password on cold vs. warm boot. But I know both were exactly the same. But after this incident only the Supervisor password worked.
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Hello, I am trying to send an email where the recipient opens the PDF file with a password, can anybody show me how to do that
Hi surez,
To password protect a PDF file, you need to use Acrobat. If you don't have Acrobat, you can try it for free for 30 days. See www.adobe.com/products/acrobat.html for more information.
In Acrobat, you choose File > Properties when the document is open, and then click the Security tab to set up a password.
Please let us know how it goes.
Best,
Sara
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