HT1430 What if it has a picture of the cable an arrow and the Itunes logo?
Please help me because this has old friends numbers and important infromation for school and work.
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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My ipod if frozen and has a picture of the itunes logo and the usb connector what does this mean
My ipod screen is frozen with a picture of the itunes logo and a picture of the usb connector...was trying to update and restore the ipod but with no luck
Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
If you get an error what is the error? -
I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
my iphoe has a picture of the itune's symbol and the connect wire; when i connect the wire to my iphone and computer nothing happens. itunes doesn't acknowledge sync. I can't do anything with my iphone. What is the issue and what to do?
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
TS1424 how do i remove the picture of the itunes logo and chargin cord from mu ipad? it is frozen
How do I remove the picture of the itunes logo and charging cord from my ipad? it is frozen! I was going to download the ios7 and this popped up!
The image indicates that the iPad has gone into recovery mode, you will need to do as image shows and use the cable to connect the iPad to your computer's iTunes (you will need an up-to-date version of iTunes on your computer) : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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G3S Phone was disconnected during upgrade the os 5. After a restart it Now shows a picture of the Itunes logo with a cable underneath.
How do I fix this problem?If you have a pass code lock on your phone try unlocking it prior to connecting it to your computer.
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My iPod won't sync to iTunes and has a screen with the iTunes logo and a charger
This is so frustrating.
I downloaded the latest iTunes and iOS 8.1 for my iPod Touch 5th Gen., and now it only displays a message on it with a charger with an arrow pointing to a red iTunes logo. I've tried doing just that, but for one reason or another my iPod will not connect to iTunes. I cannot do anything on my iPod but turn it off and back on, with the same message in tow. I know my iPod is connecting to my computer, since I hear the same notification tone whenever it is plugged in or pulled out, but it will not connect to iTunes. I sincerely hope my iPod is not broken. Somebody please help.Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
iTunes: Restoring iOS software
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I was downloading videos from my IPAD and an error occurred. My ipad froze with a picture of the itunes logo and a connector in the middle of the screen. What can I do?
You are in Recovery Mode; follow the instructions to recover iPad.
http://support.apple.com/kb/ht4097 -
I was updating my ipod touch now it is frozen and has a picture of the itunes symbol and a conector lead any ideas how to stop this ?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My new ipod touch has become stuck. The screen has an image of the itunes logo near the top an arrow pointing up just below that, and an image of the charger at the bottom. I don't know what this means. I've tried charging it, and turning it off and on, but it comes back to this screen every time. Anyone else experience this and know how to fix it? Thanks!
plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:
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My ipod is not being recognized. I only get a picture of the itunes logo, and the charger. Can anyone help me.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
there is a picture of the itunes logo, and a usb cable that i can not get removed, how do I fix it?
http://support.apple.com/kb/HT1808
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my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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