HT1430 what is error 3004?

I pad 2 , 16 gb , Wifi model version 7.1.2. when i restore my ipad it shows error 3004?
How to solve it?
Regards,
P.Kannapiran

iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
 Cheers, Tom

Similar Messages

HT201442 hi What is error 3004 and how do I fix it?

hi What is error 3004 and how do I fix it?

Hello, Meysam321.
Thank you for the question. Here are the steps that I would recommend going through when receiving error 3004.
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Cheers,
Jason H.

TS3694 What is error 3004

I am trying to restore my phone but keep getting this error code. There is no index of what the error is.

Just what it says in the article you attached:
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.

I was updating my iphone 4s from ios 6 to ios 7....downloading was perfectly sone...but when i update it...an error 3004 is coming...what am i supposed to do..to fix this error..??

i was updating my iphone 4s from ios 6 to ios 7....downloading was perfectly sone...but when i update it...an error 3004 is coming...what am i supposed to do..to fix this error..??

What, exactly, happens when you try to restore it?

I can not update my phone it keeps saying error 3004 what do i do?

I can not update my phone it keeps saying error 3004 what do i do?

Hey MarleeMason,
Thanks for the question. I understand you are experiencing error 3004 when attempting to update your iPhone. The following article addresses this error message and potential resolution:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Thanks,
Matt M.

Hello .. I lost my passcode on the iPhone .. and worked his recovery .. in case of recovery shows me error 3004 .. What does this mean error? Please help

Hello .. I lost my passcode on the iPhone 5s 16 gb .. and worked his recovery .. in case of recovery shows me error 3004 .. What does this mean error? Please help

See Resolve iOS update and restore errors - Apple Support for possible resolutions.

HT201210 when im restoring my iphone 5 it is showing an error(3004) what does that mean

when im restoring my iphone 5 it is showing an error(3004) what does that mean

Dear rohan07,
Error 3004
No internet connection during the firmware restore.
iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router.
please check you internet connection or of you are behind firewall kindly check if the port are blocked . this might be a issue that your using internet via an wifi router where some router do not support this communications you have to directly connect your PC with ethernet cable and try again.

TS3694 uploading iOS 7 to iphone 5 and after it downloaded, it was at the end of processing the file when i received and error (3004) . what do i do

was at the end of processing the file when i received and error (3004) . what do i do

http://lmgtfy.com/?q=iPhone+error+code+3004

HT201210 while updateing my ios i have occured an error (3004) so tell me what can i do?

hello
i am using i4s mobile and my current ios is 6.1.3 when i updateing my ios to ios7 it is showing me an error (3004)
so i hope you can guide me to over this error

From the article that the question was posted from:
Network connection or download errors
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

Error 3004 during restore - solutions aren't working

Hi there, computer whizzes, programmers, knowledgable teenagers and master problem-solvers!
Now, I'm aware this sort of error is very common, and I've read pages and pages of forums and manuals, watched several videos and even bought a book on using iTunes for Windows. It's a simple, I'm told - iTunes want to connect to its servers to "verify" my restore/update, and it simply cannot get through!
Let me put this in better context...
(Yesterday, Nov 21st, 2013) I'm syncing my 5th Generation iPod Touch (never been jailbroken) to iTunes on my Windows 7 desktop PC (my hardware is ridiculously overpowered, so it's not a performance issue), like I've done, without issues, since I bought it in September of this year.
Now, guess what? iTunes alerts me that there's a software update for my iPod - iOS 7.0.4 or whatever it is. I think, "why not?" - the world's largest technology company will hardly be able to mess this up, will they? So I click download and install. It does so, and I'd better mention I originally had a 3-month-or-so out-of-date version of iTunes doing this (I wasn't bothered about the frequent updates, since I don't often experience problems with slightly outdated versions). After downloading the 1.2GB file containing the compressed iOS using iTunes' build-in download client, I clicked whatever it was that asked me if I wanted to install it on my iPod. The program runs for a bit, presumably backing up my iPod and removing the old iOS, essentially placing it back in factory settings ready for a new operating system:
This is where the problem begins...
Now, my memory may have failed me on a few of the minor details, but basically it reached the point where it was about to install the new iOS, having extracted the compressed file downloaded from the internet. At this point, with the progress bar in the iTunes programme literally one or two pixels from completion point, the dreaded noise of the windows alert pops up, along with an error message:
The pictures above are in order of appearance during the restore process, and this exact cycle has repeated itself about 20 - 30 times (yes, I've tried pretty much every solution out there).
I updated iTunes to the latest version as soon as the problem appeared, since my experience tells me that outdated software usually causes problems with upgrading a company's products.
The solutions I've been given have included:
- Re-installation of iTunes
- Disabling security software (I have AVG Internet security, paid version)
- Restarting computer
- Doing a selective start-up including only iTunes, mobile device utilities and quicktime
- "Repairing" iTunes
- Removing all perpherals connected to my system
- Changing my USB port (I have about 12 of them, and tried every single one)
- Fiddling with DFU mode
- Replacing the "hosts" file, or modifying it
- Re-downloading the iOS within iTunes.
- Restarting my wired connection to my router
None of these have worked at all - none have even changed which error message I get. Without exception, I've received error 3004 on each of my 20-30 attempts at a restore. It's very frustrating, to say the least - my organiser, my jukebox, my iMessenger, my calendar, my notes - they're all stuck as a backup within my computer in unusable form. My iPod's "bricked" to use a common phrase on these sites, and it's gradually, but surely, reducing my faith in Apple as the world's greatest electronics company.
Another suggestion was to use iTunes' "run diagnostics" feature. These are my results, which are also consistent without exception
As you can see, it seems the internet connection is the issue. So of course, using the same computer, I used Chrome to use THE INTERNET to search for a solution. I'm not ridiculously computer-"savvy", but I do know how to follow some fairly complex instuctions in computer use. So, in my probably naive opinion, I think the box above shows one or two issues with this diagnostics software. I apparently have no internet connection, yet iTunes is able to make a secure link to its Store, and suggest solutions found on the internet. If you're still in doubt, the iTunes Store works fine, as usual. I most obviously have internet connection.
If any of you computer geniuses have made it this far, here's what the diagnostics program within iTunes created for me, with my security software disabled:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.1.3.8
QuickTime 7.7
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003EB9800A0E4BA0
Current user is not an administrator.
The current local date and time is 2013-11-22 17:02:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {3D399DA0-FD8E-48E4-A9B1-13689FD5BB70}
Description:          Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Fri Nov 22 15:44:41 2013
Lease Expires:          Mon Nov 25 15:44:41 2013
DNS Servers:          192.168.0.1
Adapter Name:          {03F67058-58B8-4E19-8CE2-281892F84C1D}
Description:          VirtualBox Host-Only Ethernet Adapter
IP Address:          192.168.56.1
Subnet Mask:          255.255.255.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    No
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-22 17:01:17.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
D: HL-DT-ST DVDRAM GH22NS70, Rev EX00
Drive is empty.
Error Correction is turned on for importing audio CDs.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
NEC Electronics USB 3.0 Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (5th generation) running firmware version 7.0.2
Serial Number:          CCQL52FCF4K4
iPhone 3G running firmware version 3.1.3
Serial Number:          88843E4MY7H
**** Device Sync Tests ****
No iPod, iPhone or iPad found.
It's a long list of technicalities, and if you, brave genius, can solve my desperate 1st-world problem, please post an answer. I'd be most grateful, and I'm sure it'll help out some unlucky people in the future. I'm pretty much at breaking point - hence the post on Apple's help forum. I'm hoping I've missed something obvious, since I'm not going to re-install my whole Windows 7 operating system. I'd rather buy a Mac. Just kidding. I'll never buy Mac now.

1.) Locate "C:/Windows/System32/Drivers/etc/hosts". Copy the "hosts" file onto your desktop as a backup if any errors may occur during the process.
2.) As an administrator, open the "hosts" file inside "etc" folder with Notepad and erase the last lines related to gs-apple that looks like this:
"#127.0.0.1 gs·apple·com"
3.) Restart iTunes if opened and connect your device after it is in DFU mode.
4.) Casually do a restore like normal, and you're done.
5.) After restore is completed, replace the "hosts" file inside the "etc" folder with the backup you've copied onto your Desktop to prevent possible future errors. Hope this works!

Can't restore my iPhone...keep getting Error 3004...help?

Hi all,
about a week or so ago I tried to update my iphone to the latest firmware, and somehow it got messed up and when I cam back to my room it was in DFU mode saying that I needed to restore it. I figured oh well, no biggie, and hit restore. However, after going through about 90% of the restore process, iTunes gave me an Error 3004 message. I did some googling and this is supposedly an error you get when iTunes can't connect to the Apple Server.
However, I am able to download iTunes songs/etc without an issue, so I don't think it is my firewall. Just to be sure, I disabled Little Snitch (my OSX firewall proggie) and I tried to restore using the new 4.2.1. software and I am still getting the same error. I even re-installed iTunes using the latest 10.1 version, but that didn't help.
Does anyone have any ideas about what to do? Is there some way to ping/test to see if it is indeed my firewall that is messing up the restore process? Unfortunately i am out of the country so I cannot just take it to a local apple store.

http://support.apple.com/kb/TS1275

IOS 7 install keeps coming up with error 3004 - Fixes aren't working, any thoughts?

I've tried installing ios 7 a few times now - it downloaded fine but when trying to install it is coming up with Error 3004. The suggested fixes for Error 3004 don't seem to be working. I made sure that my iTunes was up to date before downloading the ios update.
I'm also worried that I've now made the problem worse by letting it try to update to ios 7.0.2 this morning, which obviously didnt work because it didnt have ios 7 to update from....
Would love any assistance to fix the problem!

Can you check that your Wi-Fi connection is working correctly?
Do you get that error right away at the beginning of the download or much later?
Have a look whether there is plenty of free space (several gigabytes) on your iPad to receive the new iOS 7 upgrade. Remember that the upgrade is downloaded in a compressed form.
It's difficult for me to give precise advice without knowing what caused the error.
If all fails, try to do the upgrade via iTunes with your iPad connected to your computer.

TS3694 What is error 3014?

I'm trying to update my iPod Touch, and I get error 3014. Does anyone know what this error is? Thanks.
Nevermind. I didn't click far enough on the error posting to "find" it.

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
HT4061 error message 3014.: Apple Support Communities

HT4623 update ios 7 having error 3004

having problem with my updates with ios7.. don't know what would be the problem. have tried many ways. thru wifi connection and thru desktop with itunes. always error 3004. any solutions there?? thanks in advance..

From: iTunes: Specific update-and-restore error messages and advanced troubleshooting
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

What does error code 3149 mean?

what does error code 3149 mean on i pod touch

Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT1430 what is error 3004?

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