HT1430 When i connected my Iphone to Itunes it started to update the software, and then said it's unable to update and to please restore it, now it wont "activate" and keeps saying "try again"
When i connected my Iphone to Itunes it started to update the software, and then said it's unable to update and to please restore it, now it wont "activate" and keeps saying "try again"
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.
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Just got iphone 5s today but fingerprint wont complete just keeps saying try again - has anyone else had this problem?
Hey Lewis1306,
Thanks for the question, and congrats on the new iPhone 5s!
I understand you are experiencing issues with Touch ID. The following article provides some troubleshooting steps that may be helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
1. Verify that you are using the latest version of iOS.
2. Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
4. Tap Settings > General > Touch ID & Passcode > Touch ID and verify that:
- iPhone Unlock or iTunes & App Store is enabled.
- One or more fingerprints have been enrolled.
5. If one finger isn't working, tap Edit in Settings > General > Touch ID & Passcode > Touch ID > Edit to delete and then reenroll the finger.
6. If that finger still isn't working, try enrolling a different finger.
7. If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
* Moisture, lotions, sweat, oils, cuts, or dry skin may affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks,
Matt M. -
Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen saying the iphone need to connect to itunes. So when i connect my iphone to iTunes, the computer says"itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes"
So my question is if I click OK(restore the iphone),will i lose all my data and whatsapp??
Thank you for your help and time.
Regards,
hopelessIf you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.
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i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by: -
When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
When I connect my iPhone to iTunes, iTunes freezes.
Unfortunately, when I connect my iPhone to iTunes it'll freeze for about 4-8 minutes and after that iTunes will tell me that "iTunes was unable to load data class information with SyncServices". This hasn't always been an issue this just started about two weeks ago and I finally ran out of things to do. I restored my iPhone three times already and that hasn't resolved the issue. I've uninstalled iTunes and updated iTunes a multiple of times. I've really ran out of issues. I don't know what to do. Any help would be highly appreciated. Thanks.
Hi andremyrick
I haven't heard from you for a while,
Please follow these steps, however it would be great to know the
Operating System (OS) your are running iTunes on (Windows/Mac), what computer it is (Acer Aspire, Windows Surface, MacBook Air) and what version of iTunes you are using (iTunes 10.0.0, iTunes 11.0.0, iTunes 11.1.5 e.c.t).
So the best thing to do at the moment is to update iTunes to the newest version: iTunes 11.1.5 and make sure that your iPhone is on iOS 7.1.
I am under the belief that iTunes 10 is not compatible with iOS 7 and therefore this may be the main issue.
I just would like you to check at the moment that your iPhone is definitely updated to iOS 7.1 as this will help eliminate some bugs that could be causing this issue.
To update iTunes go to: https://www.apple.com/itunes/download/ and select the OS (operating system) you are using Windows/Mac and make sure you download the latest software iTunes 11.1.5. Let this download and then restart your computer. Once your computer is back on plug in your iPhone and lets see whether this will allow your iPhone to sync.
Also make sure that the Apple iD on your iPhone is the same as the one on the computer and that the passwords are entreated correctly on both.
Please keep me posted and I look forward to hearing from you!
iBenjamin Crowley -
When i connect my iphone to itunes, the ringtones folder has disappeared..How do i get it back
when i connect my iphone to itunes, on the left hand side when my device shows up..i click the down arrow and the ringtones folder is not there....so i cant add custom ring tones...how do i get it back?
Apparently it does need to be restored because that is what it is requesting. You will need to restore it as New or from a recent backup if you made one.
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this iphone is currently linked to an apple id *********sign in with the apple id that was used to set up this iphone...i got this when i connect my iphone to itunes...who can help me???plzzz
Are you the original owner of this phone? If so sign in with the Apple ID and password you used when you first set it up.
Or did you buy is phone used? Contact the person you bought it from and have him/her correct the problem or refund your money.
You have encountered activation Lock that prevents stolen or lost phones from being activated. As stated the only way around this problem is to have the original owner clear the phone for your use. -
When I connect my iphone to itunes it ask a passcode really what is it and how can I find it?
When I connect my iphone to itunes it ask for a passcode, really what is it and how can I find it?
Ok follow the instructions here
http://support.apple.com/kb/HT1212
follow the never synced with iTunes option and it will set up as new -
I need help figuring out why when I connect my iphone to itunes i get this message - this iphonecannot be used because apple mobile device service is not started. how can i fix it?
Type "apple mobile device service " into the search bar at the top of this page by Support and read the resulting help articles
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I'm signed in but can't launch acrobat...keeps saying try again... help
I'm signed in but can't launch acrobat...keeps saying try again... help
Hey Albert,
Could you please tell me which Acrobat and OS version are you using?
Have you tried signing in with a different web browser?
You might need to refer this KB doc and follow the troubleshooting steps for your system:
You are no longer signed into your Creative Cloud applications
Please let me know if this sorted your issue.
Regards,
Anubha -
when i connect my iphone to itunes on my pc there are no instructions to follow for setting up icloud
http://www.apple.com/icloud/setup/
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Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!
Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Why is it that when I connect my iPhone 5S to my Windows Vista computer, the photos made with my iPhone are all of very low quality and most of them are turned upside down?
On another note, the iPhone tells me that it's ''busy'' when opening a photo on the computer.
(I tried restarting my PC, connecting via another USB port, importing using PhotoStream, etc...)Are you using the front or rear camera? When you say they are low quality, are you referring to file/pixel size, or how the picture looks? As far as upside down, how are you holding the phone? Older versions of Windows have issues reading the Metadata from the pictures and will not display the same.
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Why does my iphone steady say "searching"...i erased everything and now it wont activate because it says "Searching" in the top left corner..PLEASE HELP ASAP!!!
1. Close all inactive apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down for about 10 seconds until you see the Apple Logo.
Maybe you are looking for
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