HT1430 Where is the sleep wake buttons
My mail on my I pad is frozen
The sleep/wake button is button on the top edge of the iPad, the home button is the button the front of the iPad below the screen. If you want to try a soft-reset (i.e. a reboot) then press and hold both of those buttons for 10 to 15 seconds, after which the Apple logo should appear.
Or you could try closing the Mail app via the taskbar : from the home-screen (i.e. not with the Mail app open on-screen), double-click the home button to open the task bar at the bottom of the screen, then press and hold one of the apps on that taskbar for a couple of seconds until they start to shake and then tap the '-' on the top left corner of the Mail app to close it, and touch any part of the screen above the taskbar to stop the apps shaking and to close the taskbar. Then try re-opening the Mail app
Similar Messages
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HT1430 Where are the sleep/wake and home buttons found on an iPad?
FRozen from icloud backup . Help
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I cannot access the power off slide because there is a pop-up message saying "Cannot connect to iTunes store" to which I cannot select the OK button. How else can I power off the iPad2?
Try a reset: Simultaneously hold down the Home and the On button until the iPad shuts down. If the Off slider appears, ignore it. This should take about ten seconds, give or take. Once the shut down completes, use the On button to restart.
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Why are songs cutting out in the middle and my ipod shutting down?I have to hit the sleep/wake button to turn it back on and hit play again. Then, the songs will play from where it left off.
Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?
barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
HT1430 I would like to reset the iphone but the sleep wake button has stopped working
how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen
"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store". -
Help!
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My ipad has gone dead. I tried holding the sleep/wake button down until the red slider appears but it never does. By the way this a refurbished unit I purchased from Apple and just received it yesterday
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
My IPAD won't turn on by holding the Sleep/Wake button at the top. It is plugged in and the plug is drawing power. Any suggestions? IT worked fine this morning.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: You need to hold Sleep/Wake and Home button (2 buttons) down together -
Ok so my ipod touch just turned off by itself..again. I got it to work again last time cause the sleep/wake button still worked...Now it doesn't. What do I do?! I don't have money to get it repaired cause we all know Apple ain't cheap to fix! Any Suggestions will help!
Try:
- iOS: Not responding or does not turn on
Where it says use recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem -
My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong?
- Try a reset. Nothing is lost:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
- If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. -
Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar
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