HT1438 Can I exchange my iPod 5th generation 16 for a 5th generation 32

Can I exchange my iPod 5th generation 16 for a 5th generation 32

If the iPod was purchased from Apple with the last 14 days you can return for a full refund and then purchase the 32 GB one. Otherwise,
Apple will only give you a 10% recycling discount if you turn in an old iPod when you purchase a new one. Better off selling it yourself.
Apple - Recycling Program for iPod and Mobile Phones

Similar Messages

  • Can I exchange my iPod 5th gen for a new one

    Can I exchange my iPod 5th gen for a new one

    If you are in the return periiod for where ever you purchased the iPod and there is nothing physically wrong, they may allow you to return it, then you can purchase a new one.
    Here's the return policy for Apple in case you purchase it directly from Apple: http://store.apple.com/us/help/returns_refund
    If the iPod has an issue, the seller may not allow you to return it and you may need to obtain service from Apple in order to get a working iPod: http://selfsolve.apple.com
    I hope this helps.

  • Can I charge my ipod 5th generation right out of the box,without setting up account

    Can I charge my ipod 5th generation right out of the box,without setting up  the account

    Why do you want to do that.
    All new iPod came fully charged. (at least more than 80%)

  • I can't update my iPod 4th generation to ios 6

    I can't update my iPod 4th generation to ios 6... I've updated my iTunes to 10.7 checked my security software tried restoring my iPod and then downloading on my device and my laptop. When I connect it to the computer I try downloading & updating and only downloading.. Still nothing I get error messages, can't connect to update server messages.. I'm just thinking about giving up... What the heck do i do !!??? Will the local apple store do it for me and what's so going to be on the 5th gen I may just wait and get that one. Please help.

    Are you sure you have a proper Internet connection? Make sure your iPod is connected to your computer, and you have an Internet connection.
    Don't even get me started on the iPod Touch 5G, I actually own an iPod Touch 4G, and I've considered a lot about if I should get the new one. At first look, you might be sold by the features Apple has on their iPod Touch page. It has a taller screen that's a 4-inch Retina Display, has a much better camera with a flash, and comes with iOS 6 preinstalled with Siri. But the real breakthrough comes with the new connector. It's called Lighting, and it's much smaller. But if you have a dock connector that comes with some cars, and maybe a set of speakers or docking stations as alarm clocks, I encourage you not to get the new one. The usage of your old connectors requires a $30 adapter, which is a ridiculous price. And who knows how secure the adapters will be with your docking stations? I personally think Apple has crossed the line. If they are to put a new connector with their new products, they should ship with an adapter in the box, at least at first. This is why I strongly encourage you NOT to get the new 5th generation iPod Touch.
    Sorry if I went a little off-topic there, but I wanted to get my point across. For your updating to iOS 6, I reccommend you check out other discussions in the support comunity, and see what other contributors have to say. Or go on Google and search your error messages, possibly someone might've already went through the same problem as you did. I really hope this helped!

  • Can i exchange my ipod 5 for a new one

    because my ipod 5 is very laggy and my battery drain very fast i have to charge it 2-3 time a day so can apple exchange my ipod 5 for a new one?and do i have to pay? im under warranty.

    Exchange an item policy:
    If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Retail Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability by calling the Apple Retail Store, or by viewing the product on the Apple Online Store to see if the item is available for pick up locally. Personalized items and custom-configured Macs may not be eligible for exchange at an Apple Retail Store.
    Items ordered on the U.S. Apple Online Store that arrived damaged or are incorrect can be returned to any U.S. Apple Retail Store, or by contacting Customer Service at 1-800-676-2775.
    From here >  http://store.apple.com/us/help/returns_refund

  • TS1372 I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen?  Error code 1416, any help?

    I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen?  Error code 1416, any help?

    When I did a Google search on "1416 error ipod 5th," there is some discussion that the earlier version of the logic board only accepted 30 and 60 GB drives (or words to that effect), but the later "5.5" version did allow larger capacity drives.  If that info is true, the question is, do you have a compatible combination of logic board and hard drive?

  • Can i use my ipod 7th generation with a bose dock

    can i use my ipod 7th generation with a bose doc
    k?

    All of the Bose Dock I see listed online have the 30 pin connector. The iPod 7th Gen has a Lightning connector.
    So you would need a 30 pin to Lightning adaprt that would make for a rather percarious mounting of the iPod.
    I would recommend against it unless you can find one with the Lightning connector.
    Allan

  • Can i use my ipod 4th generation with two computers?

    can i use my ipod 4th generation with two computers?

    iTunes- How to move the library to an EHD
    Recovering your iTunes library from your iPod or iOS device
    iTunes- Back up your iTunes library by copying to an external hard drive

  • HT5569 Can i use my iPod 5th generation without a wifi connection?

    I have a friend that lives in Cameroon and she just recently just got and ipod 5 generation and she doesn't have wifi and it seems to give her issues once she doesn't sign into one. Is there anyway she can still use her ipod even if she doesn't have a wifi signal?

    To initially set up the iPod you need an internet connection. You can setup the iPod via USB with a computer that has an internet connection or using only the iPod with wifi connection to the internet.
    After that yo do not need an internet connection to use the iPod for tkings that do not require an Internet connection.

  • Can i order the ipod 5th generation online?

    I want to buy the ipod 5th gen and when ever i order it online it says i ordered the ipod 5th gen. Someone help me please!!
    P.S Im from Canada!!!<<<<<

    first, there is no 5th gen. only 4th gen 2011 edition. so wt u got is right.
    the only difference between 2010 4g n 2011 4g is there is a white ipod touch. thats all

  • Can I exchange my iPod touch 5 for a new color if its before 14 days

    I would like to exchange my iPod touch 5th (black) (i have opened it but i still have everything that can with it even the box) for a white one, and I have only had it for 1 week
    Will apple allow me to exchange, it I got it as a gift

    Ask the Apple Store. They are the only ones that can answer that question with any certainty.
    Allan

  • I can´t sync my iPod 3rd Generation with iTunes library

    Hello, I´ve been trying for a while to sync my iPod with my iTunes library on my PC. It does show up on Windows as a drive and iTunes seems to know there is a device plugged in but then a message appears: "iTunes could not connect to the iPod touch because an invalid response was received from the device" I´ve tried several solutions, including: restarting the iPod Service, restarting the Apple Mobile Device Service, emptying my Temp directory and restarting and changing my device´s Drive Letter. On rare occasions, when I give it another try, I manage to get the iPod recognized, but when I enter the iPod menu, the sync button appears grayed out or if I can click it and attempt to synce the iPod, it seems to happen in the computer, but no changes are made on the iPod. I´ve tried syncing only music and only "selected music and tracks" but no setting seems to be transmitted to the iPod. The iPod shows the "charging" icon but never the "syncing" icon. I hope somone can help me. I have also tried syncing over Wi-Fi, and in the iPod, I can see the Pc but it appears grayed out.
    And, to my outrage, random songs have been dissapearing from the iPod randomly. It sounds weird but maybe it is because of iOS 5. I have an iPod 3rd Generation and iOS 5.1.1 (9B206). Both iTunes and my iPod say my software is up to date and maybe the iPod is too old for further updates but I only want to get my new iTunes songs into my iPod. Please somebody help me. Thanks very much!   

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Can I exchange my iPod?

    I just got a new iPod and I realized it didn't have a back camera, only a front-facing one. I want to exchange my iPod for the iPod that does have a back camera and a front-facing camera. Can I do that? Will there be a charge?

    If it is less than 14 days since your purchase, take it back for a refund.  Apple has a 14-day no questions refund policy.  If you did not buy from Apple you will have to check the refund policy of the retailer.
    Then use the refunded money to buy what you wanted.

  • How can i update my ipod 1st generation from IOS 4.2.1 to 5.0

    how can i update my ipod from IOS 4.2.1 to 5.0

    Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware.
    The maximum iOS version for the first generation iPod touch and original iPhone is 3.1.3.
    The maximum iOS version for the second generation iPod touch and the iPhone 3G is 4.2.1.
    The maximum iOS version for the third generation iPod touch and original iPad is 5.1.1.
    The maximum iOS version for the fourth generation iPod touch and iPhone 3GS is 6.1.6.
    If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
    (110947)

  • Can ii exchange an ipod touch 5 for and iphone 5

    i bought an ipod touch from bestbuy and it has been longer than the 30 day return polocy but my mom is finally letting me get an ipone 5. but there is no point for me to have them both

    no you can't exchange it. sell it.

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