HT1443 I have requested upgrade to OS Mountain Lion, what to do next

I just bought a new Mac Book air 13" with Lion OS and applied for upgrade to Mountain Lion OS and got a number !!
what should I do next ???

Wait for the email to show up that has the redemption code in it.

Similar Messages

  • I have a Macbook Air with Mountain Lion..I upgraded to the latest version called Mavericks OX now it crashes a lot...when I use the shift key especially I now have version 10.9

    I have a Macbook Air with Mountain Lion..I upgraded to the latest version called mavericks ox now it crashes a lot...when I use the shift and Caps keys especially. I now have version 10.9. how can I get mountain lion back and get rid of this update?

    all of my software was current before i upgraded to maverick....i don't know why this is going on...any help?

  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

  • Have down loaded Yosemite over Mountain Lion. Indesign CS 5 is not working and requests Java script CE6. Apple stated Java 10 , but it still does not operate although Bridge works so as Light room and Photo Elements. How do I solve this problem

    Have down loaded Yosemite over Mountain Lion. Indesign CS5 does not operate although Bridge, Light room and also Photoshop elements operate OK A sub menu from Indesign request Java SE 6, after a long play with Apple  I end up with Java 10 How can I solve this problem rapidly. Pity apple do not test there products before offering them to the public. It costs us. Many thanks Davi E-C 

    It isn't Apple's job to ensure third party software works with a new OS. But Java 6 is here:
    Java for OS X 2014-001

  • TS1394 my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

    my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

    Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
    Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details.

  • Have a late 2007 MacBook 2.2 Ghz Intel Core 2 Duo, memory upgraded to 4 GB 667 MHz.  What do I need to upgrade to run Mountain Lion OS 10.8?

    Have a late 2007 MacBook 2.2 Ghz Intel Core 2 Duo, memory upgraded to 4 GB 667 MHz.  What do I need to upgrade to run Mountain Lion OS 10.8?

    While we all have MacBooks in this forum most of us don’t run Lion. There's a Lion Support Community where everybody has Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

  • I just bought a new iMac and am new to the desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11,2012. Do I have to do something before Mountain Lion is released? If so what?

    I just bought a new iMac and I am new to the Desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11, 2012. Do I have to do something before Mountain Lion is released? If so What? Thanks

    Just check in with this link when ML is released for instructions on how to claim your upgrade.
    http://www.apple.com/osx/uptodate/

  • HT1444 I have a mac book pro (2009) running OS X 10.5.8. Can I upgrade it to Mountain Lion so I can get icloud? I can't see how to upgrade to Leopard to begin or is 10.5.8 Leopard?

    I have a mac book pro (2009) running OS X 10.5.8. Can I upgrade it to Mountain Lion so I can get icloud? I can't see how to upgrade to Leopard to begin or is 10.5.8 Leopard?

    Click here and read all three steps to the bottom.
    (72520)

  • Have macosx 10.5.8 model iMac7,1  can I upgrade to osx Mountain lion?

    I have a Mac osx 10.5.8
    model: iMac
    model identifier iMac7,1
    Intel Core 2 Duo
    2.4GHZ
    Can I upgrade to osx mountain lion Or to something higher than what I currently have and if so how?
    Thanks!

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8.
    You should now see the App Store icon, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/

  • HT201364 Hi, I have all the specs for installing Mavericks but it wont do it. Would upgrading first to Mountain Lion help?

    Hi, I have all the specs for installing Mavericks but it wont do it. Would upgrading first to Mountain Lion help?

    Are you sure?
    Upgrading to Mavericks
    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
    A. Upgrading to Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
          Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • Do I have to pay to upgrade to OSX Mountain Lion? I just got my mac 6 months ago

    Do I have to pay to upgrade to OSX Mountain Lion? I just got my mac 6 months ago

    http://www.apple.com/osx/uptodate/
    You may qualify for the Up-to-Date Program if you bought your Mac from Apple or an Apple Authorized Reseller on or after June 11, 2012.
    explains it all. If it does not meet the date above then you have to purchase it at $19.99 I think

  • I currently have OS X version 10.5.8 what is my next upgrade?

    I currently have Mac OS X version 10.5.8 - intel processor what should my next upgrade be?  I need to upgrade in order to accommodate my new ipod nano.

    If you have a PPC iMac 10.5.8 is as far as you can do. If you have an Intel iMac:
    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
    http://support.apple.com/kb/DL1399
    Check via Software Update whether further updates are required.
    You should now see the App Store icon in iTunes, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/

  • How can i upgrade to OSX Mountain Lion other than from the app store?

    I am trying to upgrade to OSX Mountain Lion from OSX Lion but i get this message:
    "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
    Further I am able to download other programs from the app store (like growl) but it does not work for Mountail Lion ????
    I looked through the forum and one post said that i have to use lion recovery to reinstall osX lion but then it defetes the objective of upgrading.
    Please help me
    Cheers

    If your system's not compatible with 10.8 and has at least a Core 2 Duo(not Core Duo) CPU, phone the online Apple Store and order a download code for 10.7.
    (73799)

  • After I upgraded to OSX Mountain Lion, QuickTime no longer auto names and auto saves, my recordings

    After I upgraded to OSX Mountain Lion, QuickTime no longer auto names and auto saves, my recorded files.

    HI,
    In Message Menu > Preference > Accounts you should at least have the iMessage Account (Which is Enabled) and th Bonjour one that most likely is not.
    After that if you had iChat type AIM valid Screen Names or Jabber IDs in an earlier OS then the System Preferences > Mail, Contacts and Calendars should list them and have them set to be used with Messages.
    There is a vague chance that you have not set these up yet (you can do it in Messages or Mail, Contacts and Calendars)
    Once you have a t least one other "Account" other than th iMessage one in Messages then the Buddy List option will appear next to CMD and 1 in the Window menu list.
    NEXT
    If you go to the General Section of the Messages Preferences you can unlink several Buddy lists if you have them (By default they are shown as one gathered Buddy list)
    I Have several Accounts logged in (AIM valid and Jabber ones)
    Uploaded with Skitch!
    And I separate them in to individual lists which then gives me this in the Window Menu
    Uploaded with Skitch!
    8:06 PM      Thursday; August 2, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Upgrading to osx mountain lion

    I have macbook pro with mac osx 10.6.8. I want to upgrade osx to mountain lion. My time machine is not on, do i need to back up my files in a external disk?

    You certainly do need a backup. You'll save yourself a lot of time and grief by following these tips:
    1. Check the tech specs
    Check out the tech specs for Mountain Lion to make sure you can run it on your current system. If you are upgrading from Snow Leopard, you should also check out will my old apps work with Lion?.
    2. Run Software Update
    Make sure you have the latest version of everything by running
     > Software Update
    before you upgrade. This will help to cut down any compatibility problems when installing Mountain Lion.
    3. Backup your current install
    Without a doubt the biggest cause of trouble and frustration with every OS release is among users who didn’t backup their systems before trying to install the new one. Like Lion, Mountain Lion will be delivered as a download from the App Store, and while this method is certainly convenient, corrupted downloads are not uncommon. Moreover, even when the install proceeds as expected, you want to be able to get back to your previous system if you find things are not to your liking. An OS installation is like performing major surgery on your computer and the chances of complications are always a significant risk. As the old boy scout saying goes ‘Be Prepared’. Backup, backup, backup.
    4. Remove everything from your Login Items.
    For Lion users, that’s
     > System Preferences…> Users & Groups | Login Items
    If you’re upgrading from Snow Leopard 10.6.8, go to
     > System Preferences…> Accounts | Login Items
    There’s a couple of reasons for doing this, but mainly it’s to ensure that you can log in without difficulty. Login Items are one of the main causes of OS problems at the best of times, but with a major upgrade like this, you don’t want any incompatible software choking the system from booting up. See Step 8 below about re-activating your Login Items after the installation.
    5. Be prepared for slow download times
    Apple’s servers will be hotter than a forest fire on release day, so you can expect download times to be pretty poor. At the very least, connect your computer to your router via ethernet cable rather than wifi – that’ll at least help push things along a bit faster at your end. If you can do it from the office or somewhere else that has a lot more bandwidth than the usual home connection, do so.
    6. Save the installer
    After the download completes the installer will run automatically. Do NOT click ‘Install’, but instead quit it. Then go to your Applications folder and copy the ‘Install OS X Mountain Lion .app’ and save it to your Downloads folder or somewhere else. Then you can run the installer in your Applications folder.
    The reason for doing this is that when you install Mountain Lion the Install app in your Applications folder will self-delete. If the install shouldn’t work for some reason the first time round, you won’t have to go through the whole tiresome wait of a download from the App store again if you save a copy to your Downloads folder.
    7. Update 3rd-party apps
    Assuming Mountain Lion boots up just fine, the first thing you’re going to want to do (after having a nose around, of course!) is update your 3rd party apps. Start off by opening the App store to see if any that you’ve sourced from there have updates waiting for you. After that, start up all the main apps that you normally use and use their ‘Check for Updates’ option (usually in the Apps main menu), or contact the developers through their websites.
    8. Test your Login Items apps
    In particular, you’re going to want to test out the apps that you want to put back in your Login Items, before you put them back in there. Run each app and play around with the system for a couple of hours before deciding to put it back in your Login Items list. If you notice any weird behaviour with Finder, the Dock or Desktop backgrounds, problems with wifi or graphics, chances are one or more of your 3rd party apps needs updating to work with Mountain Lion. If there is no update yet, stop using that app till one becomes available or find an alternative. In general, it’s always best to keep Login Items down to a bare minimum. Running apps at login is a sure fire way to slow down boot up times.

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