HT1443 I have version 10.5.8 I need google drive to work. How do I accomplish this
I need to get google drive working on my iphone 4 and macbook pro late 2008 aluminum case
Google Drive requires Mac OS X 10.6 or newer. Phone the Apple Store and order it.
(68474)
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I don't have a user acount password but need to delete it. How can I handle this?
I don't have a user acount password but need to delete it.
How can I do this?You can't delete something that does not exist.
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I have a user getting an error Adobe Acrobat has stopped working how do I resolve this?
Adobe Acrobat XI Pro
This happens at a variety of times. Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
What I have done is made sure the program was up to date, a repair install, updated scanner drivers, replace the scanner with a different model, made sure the workstation was current with MS patches. Any suggestions would be most welcome.
Thank you,
BradThanks for the reply. Sorry I wasn't clear the version is XI standard. And I did check for updates. The program is current. Still a few times a day the program will crash and my user will have to start over again on the document she is working on. Very frustrating for her and me.
The full error is:
Adobe Acrobat has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. -
I have a 2007 MacBook Pro that needs its backlight replaced. How can I get this done?
I have a 2007 MacBook Pro that needs its screen backlight replaced. How do I go about doing this? I'm told it is vintage and Apple will no longer fix it. If I am paying why not??
Welcome to the Apple Support Communities
See > http://pondini.org/TM/E3.html -
I have a pavilion dv4 and the internal microphone is not working. I believe I had it working for 1 time but can;t figure it out. please help. thanks
Hi,
Please check it using these steps:
1. Right click the iocon speaker (bootom right hand side)
2. Select "Recording Devices"
3. Enable the microphone
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
After having a hard drive crash, I've reloaded Windows 7 and all of my applications on a new hard drive. I have also downloaded and installed a new version of iTunes on my computer. I now want to restore all of my iTunes tracks, videos, movies, books, podcasts and all my playlists into the new version of iTunes from a back up of all of my previous hard drive before it crashed. I have tried importing the data but iTunes drops all kinds of data (artist names, album names, track number, etc.) and have to now manually go through all of my iTunes data (18,000 tracks) to restore the data. The data consists of a combination of purchased tracks (approx. 6,000) and my own personal CDs copied into iTunes. I need help badly here as I'm lost on how to proceed. Thanks.
Hi Toboggan,
If you are looking to restore your iTunes data from a backup, you may find the following article useful (while it is focused on moving between computers, many of the steps should also apply to your situation):
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
- Brenden -
I have version 10.6.8 and want to get icloud. How do I do that? Can I also upgrade to the lion?
Open the Mac App Store and try purchasing Mountain Lion 10.8. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Core 2 Duo(not Core Duo) or better CPU with at least 2GB of RAM, and if it does, phone the online Apple Store and order a download code for Lion 10.7.
(89791) -
All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of IPhoto
Is this library one that you've been using since you bought the MBP? If so and you're running iPhoto 9 then apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I have multiple versions of Outlook installed and icloud won't work, how do I correct this?
We mananged to resolve this exact issue on a machine recently that was running MS Office Home and Business 2010. However a copy of MS Office 2000 was also installed (for legacy reasons re Access 2000) and it was this causing the issue. We used Programs & Features to 'Change' the Office 2000 installation to 'Add/Remove' features and de-selected Outlook in here. This prompted a reboot and the issue was subsequently fixed.
Please note this did not remove the Outlook 2010 that was installed (and in use), but be careful to have a backup of your Outlook as your mileage may vary. -
I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???
Did you buy this iPhone new from an authorized seller?
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I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
We have multiple users, each with multiple devices, on 1 apple id - as we want to share music and ibooks etc. We want the children to have access to the store, but with a financial limit. How do we do this?
Welcome to the Apple Community.
That's simply not possible I'm afraid. You'd need to give them their own account and allowance or make it so you are required to be there to input the password when they wish to make a purchase. -
I bought my duaghter an ipod. Can I have two seperate itunes libraries on one computer? If so, how do I set this up?
I followed these instructions & have created a new library file. However, all my music now appears in the new library as well as my own. (I bought my daughter an ipod nano for christmas & want to separate itunes libraries on one computer). How can this be so difficult?
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i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?
to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out.
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