HT1444 should i be getting a spinning ball when I am upgrading to Mountain Lion?

I downloaded Mountain Lion from the app store, to upgrade from Lion. When it completed downloading I clicked the install button. The screen went to gray and I have a spinning ball. It has been like this for about 15 minutes. Is this the normal screen during an update to Mountain Lion? I do not want to restart the computer and have it crash my system.

Quit the installer, Put a copy of that Install OS X Mountain Lion.app somewhere safe; otherwise, the ill-designed installer will delete itself during the installation and you'll waste bandwidth, time, and electricity DLing it again.. Do a hard shutdown, restart, and try running the installer. The first thing the installer does is check the MAS for additional components, which takes about three to four minutes, then restarts. It appears you have a hung installation.

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