HT1451 Hi All, I have 2 users on my desktop, 1 i-tunes account and log-in but both users have different music contents i.e. one has the full iTunes library and the other only has some songs. How do i get both users to have the same music content?

I Have 2 users on my computer and both access i-tunes using same password etc. however 1 library has the full content of music but the other one has only partial playlists. How do I get both users to have the same full library?

The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.

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I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

I'm trying to install a trial version of LiveCycle Designer ES4, and have encountered a required serial number field. No serial number in any of the provided documentation, as it's only a trial. How do I get past this to download the trial?

I'm trying to install a trial version of LiveCycle Designer ES4, and have encountered a required serial number field. No serial number in any of the provided documentation, as it's only a trial. How do I get past this to download the trial?

The serial number is on the download page.

Paid for an album, but it only downloaded 3 songs - how do i get the whole album?

paid for an album, but it only downloaded 3 songs - how do i get the whole album?

http://support.apple.com/kb/HT2519

I accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to my regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise. thank

i accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to the regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise? thank you.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

After I purchase a song how do I get it into my ipod - the ipod is plugged into the computer

after I purchase a song how do I get it into my ipod - the ipod is plugged into the computer

How did you purchase the song, it iTunes? If so, then sync the music to the iPod. See this support document for help with syncing content. Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support

Ok I can't seem to get my apps,music, or photos from my iCloud from when I first setup iCloud on a iPhone 4. How do I get my things back from the iCloud and get them to my new device?

Ok I can't seem to get my apps,music, or photos from my iCloud from when I first setup iCloud on a iPhone 4. How do I get my things back from the iCloud and get them to my new device?

If you no longer have the phone or have any Backup of it at all, you can re-download your apps and your content from the iTunes Store by logging into your Apple ID at settings> iTunes & App Store. Unfortunately you can no longer recover the data that was associated with those apps.
So far as your photos go, you can recover any photos that were in photo stream and taken less than 30 days ago by logging in with your Apple ID to settings> iCloud> photos. Unfortunately you will be unable to recover any photos from your camera roll.

HT203175 I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.

I have 2 iphones in the family and want to use itunes match on both devices, but my husband has his own itunes acct, how can he use the main itunes library and get out music on his phone also

I have 2 iphones in the family and want to use itunes match on both devices, unfortunately my husband has his own itunes acct and when i change on his phone to my itunes acct it states that the email is already in use, any help on how to get the itunes match to go onto both devices, thanks

"Method Three
Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks

Having trouble transferring itunes library to an external hard drive. All of my music is in the main ITUNES library and every site and answer I get says tranfer my library/user name/ da da da da da.... I am not familiar with this-need a simple way-thx

HELP! I have looked at video sites, looked on here, to no avail. Please dont talk negatively about my question (as I have seen some pretty mean responses to topics ) I am trying to copy my itunes music to an external hard drive. Here is my situation: All of my music is in the main ITUNES location. I have been told to save the "user library". I really need an elementary step by step way. I plan to visit the library in town tomorrow to get a book but worried because my computer is having issues TONIGHT. Thanks for any help.... This is so helpful to know there may be help out there.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
To see your iTunes folder click on the Music folder icon in your Finder sidebar.

HT1725 I purchased an album and it downloaded. However, one song on the album has only half the song. I've tried to "download" the "available downloads", but the darn itunes states that it's already been downloaded. How do I get the rest of the song?

I purchased Alanis Morisette new album. All the songs have downloaded, or so it said. While listening to the album, only half of "celebrity" downloaded. I've checked the "available downloads" section and it says that all have been downloaded.
How do I get the rest of the song to download? I've read the support page about wifi issues, blah blah blah. Not the issue.
Thanks for any help.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

How do I get downloads from the internet to open in something other then text edit?, How do I get downloads from the internet to open in something other then text edit?

Lots of times when I download files from the internet like games or something they will open up in text edit. When it comes up its just a bunch of letters and numbers, it won't actually run the application. How do I get the file to open up correctly and actually run?

Hi, do you have a link to one of these you downloaded that does this?
Basically you, in the Finder, do a Get Info on it, look for Open With & choose the proper application, but might these be Windows® only games?

When I buy a pre order song how do I get it to play with the rest of the CD?

When I buy a pre-order song from i tunes, and then purchase the CD the song was from it will not play with the rest of the CD.
Example: Tori Amos's new CD Unrepentant Geraldines
I purchased the single Trouble's Lament when it was released, before the CD.
I just purchased the CD and the song should be #2 on the CD, but its not there, it is listed separately, and will not play with the CD.
Also, other issue... Free U2 CD, it says its in my Library when I clicked on the CD add in the store. It's nowhere to be found in my library!! I really would love to listen to it since I have several of there CD's and am a big fan
If anyone can help with either of these issues , I would greatly appreciate it.

For the single, if you select the track in your library and do 'get-info' (control-I) on it and select its Summary tab on the popup are its details (e.g. album name and artist) the same as for the other tracks on the album ?
For the U2 album you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in iTunes > Preferences - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it, though that might have been fixed by now).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download.

HT1660 is there an easy way to delete the whole itunes library and and start again. I notice there is only an add file/folder button but no remove facility

I recently upgraded to the iphone 5 and managed to sort the transition out with little trouble but noticed when I tried to put my music on that Itunes has messed with album info and either it or me has generated several copies of the same albums over the years and it makes it quite dificult to sort it all out before reloading on the phone. To stop the chaos I had hoped to clear the library and start again but cant find a way to do it. I was hoping to sort all my music out in original files and consolidate them into a proper folder. HOw do I do this. I notice there is an add fole and folder button but no take away??? is there an easy way?

Use Shift > View > Show Exact Duplicate Items as this is normally a more useful selection. You need to manually select all but one of each group to remove. If you have multiple references to the same files then don't send to the recycle bin. Use my DeDuper script if you don't want to do it by hand. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

HT1451 Hi All, I have 2 users on my desktop, 1 i-tunes account and log-in but both users have different music contents i.e. one has the full iTunes library and the other only has some songs. How do i get both users to have the same music content?

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