HT1451 How to create  a 'playlist' ?

After 'updating' my itunes I am having trouble with syncing music and books to my pod and creating playlists.  I have read the itunes tutorial re creating a playlist but fall at the first hurdle because the playlist heading doesn't come up on my screen from any of the categories I tick.  What should I be doing to get  that screen?
With thanks in anticipation
joanniec

Ctrl B to Show the Top menu bar
then View > Show left hand sidebar
View > Show Status Bar
It should now look like itunes 10 and playlists work exactly the way they did before

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